On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This was my first purchase with WhatGeek. The shipping was a little vague but it came from far away so that makes sense. Otherwise, great experience.
I bought a keyboard, it shipped directly from china and there was tracking, it took ~14 days I believe, I have really been enjoying the keyboard.
Dear Phillip L.,
Thanks for your review.
We are glad that you have received your order smoothly.
Looking forward to your shopping next time.
Best regards,
Whatgeek.com
The item never arrived. I contacted support, they were responsive but kept stalling back and forth, never providing a solution. I would not recommend.
Dear User P.,
We apologize for spending much time waiting your package.
Please note that the full refund had already been provided and kindly check email we sent for more details.
Best Regards,
Whatgeek.com
La commande est arrivée très bien emballer, c'est identique à ce qui est proposé sur le site.
Le service après vente répond rapidement.
Je suis très satisfaite
Dear Agathe C.,
We are glad to help every valued customer at Whatgeek.com.
Please feel free to contact us with any issues.
Best regards,
Whatgeek.com
Still haven't received my product
Waiting on them to respond
Hi Usman Q.,
We are sorry for the inconvenience.
The processing time is 2-7 business days.
For our ready-to-ship products, we are able to process orders within 24 hours. https://www.whatgeek.com/collections/24-hours-shipping
The shipping time was depends on the shipping method you choose when check out.
https://www.whatgeek.com/policies/shipping-policy
We would like to inform you that your order has already been shipped out. Please check the email we sent you for more details regarding the shipment.
Best regards,
Whatgeek.com.
Preces apraksts ir divdomīgs. Biju sapratis, ka pa šo summu ir gan kalkulators, gan klaviatūra, bet izrādās, ka ir tikai kalkulators. Šī bija domāta kā dāvana cilvēkam kurš ļoti vēlējās šādu klaviatūru, bet tā kā tika atsūtīts tikai kalkulators, nācās meklēt citu dāvanu.
Dear Elviss J.,
We sincerely apologize for any inconvenience that had been caused.
Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com.
Would not order again. Bought a keyboard and the left stand kickbar was not attached. They had a key from a totally different layout in the bag, which was useless. Not really a great product ether.
Dear Rob M.,
We are extremely sorry for the inconvenience.
Please note that the refund had already been provided and kindly check email we sent for more details.
Once again, we apologize for hassle that we made.
Best regards,
Whatgeek.com.
Ordered through slickdeals link for Wireless model. Received a wired version.
Dear Jae C.,
Thank you for taking the time to write your review.
After our confirmation, the product you ordered is the wired version.
Beige / Red Switch / Wired & Single Backlit
Please click here to check your order details page.
https://www.whatgeek.com/account.
Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com.
Very solid keyboard - nice.
But the original package itself arrive smashed and crashed.
Dear peter T.,
Thanks so much for sharing your experience.
We appreciate hearing your feedback and hope to see you again soon.
Best regards,
Whatgeek.com.
Ordered a mechanical keyboard that arrived in a little over a week. Item was as described and worked perfectly. Very happy with the reasonable pricing as well.
Dear Lori L.,
We would like to thank you for your kind review.
We are glad that you have received your order smoothly.
There are lots of products of superior quality and reasonable price.
Be sure to revisit Whatgeek.com soon for all our latest offers.
Best regards,
Whatgeek.com.
I love the keyboard and the fact that it came with additional pink keys to switch out.
Dear Paula L.,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Whatgeek.com.
I paid too much for expedited shipping and it took around two weeks to ship let alone arrive. Missed the Birthday it was bought for.
Dear Kevin H.,
We are extremely sorry for the inconvenience.
Please note that the refund of the expedited shipping fee had already been provided and kindly check email we sent for more details.
Best regards,
Whatgeek.com.
I was skeptical of how many keycaps I would receive, but it was the whole set, like what the picture showed.
I messed up the shipping address and they fixed it quickly.
Also, the shipping was quicker than expected.
Would buy from again.
Dear Michael N.,
Thanks so much for your trust in Whatgeek.com.
Customers' satisfaction is our ultimate goal. We will continue to serve every valued customer enthusiastically.
Welcome to revisit Whatgeek.com for all our latest offers.
Best regards,
Whatgeek.com.
The product arrived in good shape. The biggest problem was the shipping process, From when I made the order and the time the goods were actually shipped by the vendor took more than a week, in which time I didn't have any information if my order was processing or not.
Hi Sergiu T.,
We apologize for any inconvenience caused by the order processing time.
Currently, the processing time is 2-7 business days.
For our ready-to-ship products, we are able to process orders within 24 hours.
https://www.whatgeek.com/collections/24-hours-shipping
We appreciate your feedback and it helps us improve our services.
We hope that you will consider revisiting Whatgeek.com in the future to get our latest deals.
Best regards,
Whatgeek.com.
I'd like to say we all buy stuff that is faulty when we get it and that can be a problem, but when I recived faulty gear their support helped me diagnose the issue and diagnose a replacement when is could not be resolved and that is priceless when purchasing online great work and thanks again Whatgeek I'll definitly buy from you guys again.
Steve
Dear Stephen N.,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best regards,
Whatgeek.com
Shipping was super slow almost more than 2 weeks keyboard space bar was detachable? Sooo sounds horrible basically a piece of junk keyboard
Hi, Drake F.,
We apologize for any inconvenience caused.
The shipping time depends on the shipping method you selected during checkout.
The standard shipping option usually takes 6-15 working days.
Regarding the SKYLOONG GK68 Lite Gasket DIY Kit, yes, the keyboard space bar is detachable.
Please note that our customer service team has already contacted you, kindly check your email for more details.
Best regards,
Whatgeek.com.
Taken a ridiculous amount of time to arrive. Only to be told item was out of stock. Did not inform me at time of purchase!
Hi Alexander S.,
We are sorry for spending much time in waiting for the item due to high demand.
Please note that the compensation had already been provided and kindly check email we sent for more details.
Thank you again for your feedback.
Best regards,
Whatgeek.com
This product Is very good i love i suggest this product of your budget Is 100€ best choice for ya bud
Dear Christian S.,
We are glad to hear that you are satisfied with our product.
We are looking forward to seeing you on Whatgeek.com again soon.
Best Regards,
Whatgeek.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Electronics Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear cristina d.,
Thank you for your kind review.
We'd like you to please be sure to revisit Whatgeek.com soon for all our latest offers.
Best regards,
Whatgeek.com