I was super excited to order from this site after watching many of the influences that try on the cloths. I was attending a high level business festival in France and ordered for this reason. First I did not get the dresses in time for my trip. When I got home fourteen days later still excited to open my package and try on the dresses. They were very small with a poor fit and super cheap material. I am just blowing off returning since it is such a headache! Do not order unless you are olive oil skinny!

It took many, many weeks and a lot of follow-up, but true to her word, Grace from White Fox worked with us to process a refund. Grace was extremely professional and very helpful! She responded to each of our emails promptly, and when our return was received by White Fox she processed a refund. It hasn't hit my credit card yet, but I have every faith that it will.
While I still stand by the quality issues we experienced, I must withdraw my complaint about their customer service. Grace could not have been more helpful.

I ordered 2 of their bikinis after falling in love with them on Instagram! I have to admit I became a little nervous because I didn't read reviews prior to ordering and then thought to look them up after, and I was honestly very surprised to see such low ratings! That made me very nervous about spending over $100 on 2 bathing suits, and the shipping took almost 2 weeks to the USA so my concern was growing! But OMG, I AM SO HAPPY WITH MY BIKINIS I actually could not BE any happier. They are PERFECT in size and in color. And I don't know if they read my mind or if I'm just really lucky, but the top in the shade "neon coral" I REALLY wanted was out of stock in my size, so I opted for a different one that was still super cute but not my #1 choice, and I ended up receiving the one I wanted originally! So I have to say I am sooooo super happy. 11/10 stars! And omg, the colors are even better in person (which is hard to believe because they look so pretty on the website) I ordered the neon coral and electric blue. I want one in every color! If you're used to ordering bikinis off of cheaper sites especially like zaful where some of them don't fit right, these fit a-m-a-z-I-n-g

The company takes forever to reply to emails and is rude in the chat online.
It took almost 10 days to process my return due to a faulty item due to alleged "high volume periods" when the return was said to take 2-4 days. There was no communication until I reached out a number of times to the company. I was accused of wearing an item that was delivered faulty and wasn't tried on. The communications sucks, the quality sucks, the customer service is disgusting.

I've never written a review before in my life but I'm so disappointed with White Fox Boutique. I order a pair of $60 shoes in a size 6. Received them and they were massive. So I ordered them again in a size 5. They said all returns cost $20. I received the size 5 and they were SO small. So now to return both pairs of shoes I have to spend $40 plus the shipping I paid back, making it $55 for absolutely nothing. I called asking if there was ANY way they could help me because their sizes are so off. Nope nothing. Worst customer service.

I bought my prom dress from white fox and have heard amazing things about them and it arrived in two weeks even though i got fast shipping but it was coming from Australia and i'm in the states so it was somewhat understandable. But when the showed up and I tired it on it wasn't even the same color as the picture and was cheap material and just didn't look like the picture at all. I'm very disappointed because the dress was expensive and the brand just did not live up to the expectation

I have bought clothes from white fox boutique several times over the years. The sizing always seems to be a miss with white fox, I've bought pants, skirts, dresses, shirts, bodysuits, and it's always just off, very annoying.
I once got a dress that had a hole in it, but decided to not even bother returning it because of how much of a hassle white fox makes it to return, which is ridiculous for an online store.
I found that the customer service are always very rude and condescending and just a pain to deal with. Which really sucks because they are very expensive clothes.
I always want to buy products from here but i always hold back because of how bad they are.

BUYER'S BEWARE! We all know that this website is a one and done website, where you can wear these cheaply made clothes once and then not again, fine! But, did you know that they are ripping off customers as well as exhibiting poor customer service? Not only do they charge you to return an item that does not fit (fine they are overseas), but they only give you STORE CREDIT, not a refund. THEN, they accuse you for returning the item in bad condition. I did not even try the item on! THEN, they want to charge you again to return the item to you. THEY ARE CROOKS! Do NOT waste your money here, there are plenty of other online store options.

They were getting so many bad reviews that they shut down their social media websites. STAY AWAY!

I am not sure if this company is just f**king with me, or they're just terrible at being a business. I ordered a jumpsuit back in early January. Followed the tracking information, which says it was delivered to me in Chicago on the 18th. I had it shipped to my office because we have an entire mailing department. They never received the package, and have been working with me trying to find it. Since this was coming from Auckland to the states, it was sent DHL and then transferred over to USPS, so I was told. So I contacted White Fox to get the USPS tracking number. They provided me a number, and I followed that which says it went from New York to Connecticut, to Arizona, to Georgia then BACK to Arizona because it was "dead mail" and had no address on it. I reached out to White Fox again who said oh sorry that was the wrong tracking information, that was for someone else. They then provided a new tracking number... which says the item was returned back to Auckland... and no where in the details does it ever say it was in Chicago. I keep emailing the girl at White Fox saying, "LOOK AT THE TRACKING YOU ARE PROVIDING ME!" Like, what in the actual hell. If they don't get me this piece of clothing or refund me, I'm going to lose it. This is absurd.

I was a little nervous ordering from White Fox Boutique, especially after reading all of the poor reviews. However, my experience with them was awesome so I thought I'd share it here. I ordered two bikini sets, one in fairy floss pink and the other in a light blue color and they are literally perfect. Super cute bikinis, good material, vibrant colors, and I would say they fit true to size.

International express shipping was fast and DHL was very good at sending me tracking updates through text and email. It only took 4 days for my package to arrive from Australia and I live in South Carolina, USA! I did not have to pay a customs fee, either, so that was a plus.

For reference, I am 5'10, average weight, small bust and curvy hips. I ordered both of the tops in a size Medium and the bottoms in a size Large. Both the keke top and the Isla top look and fit great on me. I could have even sized down to a Small on the keke bandeau top but the medium still fits very well. The thira bottoms are cheeky but not too cheeky- exactly what I was looking for! Highly recommend their swimsuits and will definitely be buying more bikinis from them this summer.

I am paying $30-$40 on a top or bottom and followed the size guide,
I tried to follow it the best I could.

They need to put somewhere on their website, bathing suits from this website are NOT made for women with any type of bust. I am a 34DD and I got a large naturally, I couldn't even remotely fit into it. I am not a big girl, I am 5'4 and 140lbs, muscular build. There is not reason a size "8" shouldn't fit.
Then I go to return the top because I couldn't have fit into it even if I wanted to and I'm paying $20 for them to give me store credit. AWESOME... for tops that don't fit and every order that I don't fit into I have to pay $20 for it. Kind of ridiculous, but that's how they would like to conduct their business have at it, you will not have me as a paying customer again.

Had trouble even giving them 1 star. Wish I had read these before I ordered from them. AWFUL! Stay away... there are so many other way better places to buy bikinis. It's just not worth it, I promise! I used the size guide and ordered 3 bikinis! Spent around $180. They did not fit at all - size guide is way way off. Only 1 bottom sort of fit, so I kept that one. So, after emailing them to see if they could exchange for a different size - no response. I decided to just return them but sadly had to pay $60 to return them with tracking. Thinking I would get my $150 back I thought it was worth it. They then tell me I'm only able to get store credit and not a refund?! Also, they said I had worn/marked a top and would be "discarding it" (yeah, right) or I could PAY to have it sent back to me. They won't respond to my email back explaining I had not worn it and I'm sure if it's a deoderant or lotion mark they could simply steam it. They are honestly the worst company I've ever dealt with and I do a lot of online shopping. Feeling very ripped off and just plain disgusted that a company can operate this way.

I placed an order of two dresses with some accessories on the 15th Jan with the faith that I would have my next day delivery service as claimed online. After reading reviews I was extremely stressed to think I may not get it in time for my birthday, but as expected my parcel arrived morning of 17th and everything was beautifully wrapped and I am really happy with how fast and efficient whitefox was. Nothing short of a 5 star service.