Wrangler Cowboy Cut jeans 13MWZ have turned into a horrible product after moving production from Mexico - using U.S. fabric - to Nicaragua. The material on the Nicaragua product is noticeably thinner - despite still advertising the same weight fabric (maybe time for a class action suit for false advertising?). The way the jeans fit is different and the waist sizes run smaller (not just my "spreading waist"). I suspect that some "value engineer" has figured out that by reducing the waist size by a half inch they can squeeze another pair of jeans out of a roll of material just like we saw in the automotive industry when the cars were made cheaper to save a nickle or dime per vehicle. I stopped in Boot Barn today thinking that I might buy a pair of 13MWZ black jeans, but when I looked at a pair, they were made in Nicaragua and were noticeably inferior. Wrangler had a proud heritage that, unfortunately, has been ruined by their choice to cheapen the product.

You have to triple stitch men working pants it's not considered work attire wen it's loose single stich it comes undone…

I have thousands of dollars invested in wrangler clothing. If you contact them, expect no response.

Sent 5 pair of Wrangler jeans that cost over 50 each That ripped in the some place They Sent a check for $149 dollars will never buy a pair of Wrangler jeans ever again I have been wearing them all my life there Warranty is BS. PS I have 5 more pair just the same

Below left pocket is along deep pocket - my cell phone lives there -brillant idea

I own 7 -pair thank you

BEEN WEARING WRANGLER BLUE JEANS FOR CLOSE TO 50 YEARS - HAVE A PAIR ON RIGHT NOW - JUST A LITTLE WORN OUT - BUT WHO CARES - FIRST OF THE YEAR BOUGHT 2 NEW PAIR = 42X30 RELAXED FIT. COULD NOT GET ME BUTT IN THEM - TOOK THEM BACK TO STORE - TRIED ON A 44X30 - SAME THING - COULD NOT FIND A 46X30. WENT TO A DIFFERENT STORE - THEY HAD A 46X30... IT STILL DID NOT FIT.
WROTE TO WRANGLER IN NORTH CAROLINA ABOUT WHO IS CHECKING WHAT... NEVER HEARD A WORD BACK

Yes, I live on a ranch in Colorado. I care for and work with horses all day every day. I wore wrangler aura for 10 yrs no problems, NOW they last many 1 month? Fabric is cheap and splits within days of purchase? What a waste of money and time. Wrangler is NOT reliable any longer no matter what the ads with pretend cowboys and very unhappy horses say in their ads. Avoid this brand

I purchased a pair of jeans for my husband through our local ranch store. $60 + I returned and exchanged them twice thinking I just grabbed a defective pair. Same thing with 2nd pair. I gave them the benefit of doubt and got a 3rd pair. Wore them maybe 6x and they are falling apart AGAIN! Not going to play this game again.

I tried to buy a couple of shirts but could not because of some obscure requirement. After contacting their service I was told I didn't have the right email address as it was not on an approved list.

As a company this is beyond stupid.

I've been wearing Wrangler jeans for over 40 years. I've also bought Carhartt, Levi's, and L. L. Bean. Wrangler's were always my favorite until recently. Not sure what happened the past few years but the quality has really gone down. They are even skimping on the denim material that goes into the pocket. I just ordered a pair of Levi's and am going to get a pair of Carhartt jeans soon. I will be buying one of those brands in the future. NO MORE Wrangler's. I have some friends here in Montana who are doing the same thing. Used to see Wrangler's everywhere you went. That will become a thing of the past. Sorry to see them go. They tried to save a few pennies and it is going to cost them millions.

$#*! you wrangler this country going to $#*! and you suck.the leg bottoms on your shorts are bigger than the waist.im just going to burn my money next time.in stead of you taking it

I've worn these jeans for the last 20+ years, just recently the quality has gone completely down hill. I have numerous jeans that are torn at the crotch, probably 15 pair. Wrangler dreams it my fault and won't do $#*!. Peace Wrangler you guys suck.

Tracking information was invalid. Ended up being delivered with NO notification. Sat outside in the heat of Florida for seven hours when I was home. Could have been stolen.

I purchased a few items November of 2022. I returned 1 item (a jacket) and the company stated they received the jacket on January 5,2023. It is Jan 26, and I am still waiting for my refund. I have called numerous times and I get the same answer. "Please wait 3-5 days." Those days pass by and nothing. Their processing and customer service is horrible.

I got this jacket less then 2 months ago, I don't even use for heavy farm work or anything like that, i washed it once and it literally starts falling apart. Im not even a cowboy, just a 40 yr old single mom...

I've bought wrangler jeans for years, and up until around 4 years ago they were durable and lasted for years but now they hardly last a month or 2. I got 5 pair for Christmas and today one of those pairs ripped along the pocket as I sat down. I guess you've lost a 20+ year customer.

While I love wrangler jeans and clothing, I recently had a bad experience with customer service. A pair of jeans I bought had a rivet pop off after the first washing. I promptly wrote to Wrangler and described the issue and requested a warranty exchange. Their response took several days. When it showed up essentially they put all the inconvenience on me to print a label, package and ship the jeans, then wait 6-8 weeks for them to decide if the issue would be considered grounds for an exchange.
I requested they just send me a new rivet so I could fix them myself. I got no response.

It's too bad a great company with otherwise great products has extremely poor customer service.

I've been a wrangler customer for about 50 years. Apparently that means nothing.