logo

FashionMia
This website seems to be closed. Find similar businesses

FashionMiaReviews 2,862

2.1
fashionmia.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
59
value
57
shipping
58
returns
48
quality
56

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ann H.
Unfollow Ann H.
Share Review
Report Review

I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.

Date of experience: December 4, 2022
Canada
1 review
2 helpful votes
Follow Claudine C.
Unfollow Claudine C.
Share Review
Report Review

Deception
December 28, 2021

These FashionMia people are thieves. What you order is not what you receive, and they do not care as long as they have taken your money. Do not give them your money, please. I contacted them to complain about the trash that they sent me. They told me that I received what I ordered... that I may have been attracted by their photo-shopped pictures, but they sent me what I ordered. I still have this garbage in my house. I asked if I can send it back, they gave me a USA address and told me that it will cost me more money to return the product, that I would better stay with it. They are thieves.

Date of experience: December 28, 2021
Oregon
1 review
1 helpful vote
Follow FUCK Y.
Unfollow FUCK Y.
Share Review
Report Review

I had the misfortunate experience of making a sizeable purchase, not being able to get ANY of the items purchased on, returned all products for refund and 4 years later, have never received my refund. I used my credit card. Had I used PayPal, I would have received my money back. But because I used a credit card, I took the loss. I have nothing to show for my frustration other than anger and rage at being taken advantage of. My storied purchase from FashionMia and subsequent experience should hopefully warn anyone considering sending these people ANY money to STAY AWAY, or at least use PayPal so you can get your money back when you find that your purchase is made for someone who, on a good day, are about 3 feet tall and the size of a large babydoll.

Date of experience: July 23, 2021
California
1 review
1 helpful vote
Follow Maricel V.
Unfollow Maricel V.
Share Review
Report Review

Scammed products
June 6, 2021

Dresses are so short they look like long tops! Ordered 4. Don't know what I was thinking. So disappointed. Not at all what they look like online. Some of the dresses don't even cover my butt. 1 dress looks like 1 arm is sewn on backwards. I ordered M according to the size chart. Can't find any website, return address or contact details. Don't waste your money buying these clothes. I emailed them I asking for the return address and this is entry offer me first they offer me 10% refund I said no cause I can't even wear the clothes second they offer me 30% I said even you're giving it to me I can't accept it I need your address that's the time they send me another email how to send it back but they told me that they won't give my refund unless they received the items which is understandable but I have to send it all the way to China and taking my own risk if they still give my refund. This is just a lesson learned don't buy anything that is good to be true yeah the items are pretty on the website but it's not the same once you get it! Don't let them fool you!

Date of experience: June 6, 2021
Florida
1 review
0 helpful votes
Follow Ribbion S.
Unfollow Ribbion S.
Share Review
Report Review

Horrible. Buyer Beware!
February 2, 2021

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms.
You rated our customer service as bad.

Date of experience: February 2, 2021
North Carolina
1 review
2 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

LOUSY QUALITY
January 5, 2021

Without a doubt the worst clothes I've ordered online!
Purchased thru a FB ad for a company called Guyinn, who now claim to be going out of business. I'm attaching an image of their model pretending to wear these pants.
Ugly mustard yellow pants with literal plastic bag pockets and t-shirt thin material. The attached card suggests hand-wash only and drip dry, no kidding. I'd hate for them to melt in my dryer.
I was expecting a reasonable quality khaki but these aren't good enough to wear on a casual beach walk. Piss-poor stitching and construction, I didn't even bother trying them on. These are the kind of pants you'd use to paint a wall or clean out gutters. The quality is similar to those $5 Dollar Store buys. I can't stress it enough - THESE PANTS SUCK.
I'll definitely do more research the next time I purchase any clothing online.
Order at your own risk!

Date of experience: January 5, 2021
Australia
1 review
2 helpful votes
Follow Karen D.
Unfollow Karen D.
Share Review
Report Review

Dresses are so short they look like long tops! Ordered 4. Don't know what I was thinking. So disappointed. Not at all what they look like online. Some of the dresses don't even cover my butt. 1 dress looks like 1 arm is sewn on backwards. I'm 165cm tall and 60kgs. I ordered M according to the size chart. Can't find any website, return address or contact details. Don't waste your money buying these clothes.

Date of experience: December 27, 2019
California
1 review
2 helpful votes
Follow Angela G.
Unfollow Angela G.
Share Review
Report Review

Be warned, they now go by the name of Koalasnow.com. They are thieves and the coat I actually received almost 1 year later looked nothing like the photo. The embroidery that the jacket was supposed to have was instead laser-printed onto the fake velvet material. This is Halloween costume quality garbage with plastic buttons. Oh, and my great-grandma called... she wants her damn housecoat back.

Date of experience: December 1, 2019
Florida
1 review
2 helpful votes
Follow Karla S.
Unfollow Karla S.
Share Review
Report Review

Horrible
November 22, 2019

Their smalls might fit a malnourished 6 year old. You either pay shipping back to China or they offer you a 20% refund. Regardless you're screwed.

Date of experience: November 22, 2019
Arizona
1 review
5 helpful votes
Follow Brittany P.
Unfollow Brittany P.
Share Review
Report Review

DO NOT WASTE YOUR MONEY
November 15, 2019

My clothes never arrived and I've spend over two week trying to get a hold of anyone. When you reach out to them all they do is tell you to track the package. I went to 3 different usps and they all told me the company had another shipping party involved and they could not do anything because they didn't have it. I filed through my bank and I will post everywhere I can. This company is horrible

Date of experience: November 15, 2019
Texas
1 review
4 helpful votes
Follow Ive A.
Unfollow Ive A.
Share Review
Report Review

DO NOT WASTE YOUR MONEY!
October 24, 2019

IT IS IMPOSSIBLE TO REACH CUSTOMER SERVICE. UNABLE TO REACH A HUMAN BEING BY TELEPHONE AND VOICEMAILS LEFT ARE NOT ANSWERED. CLOTHING OF POOR QUALITY, SIZES NOT ACCURATE, GARMENTS DID NOT FIT AND UNABLE TO RETURN AND GET CREDIT CARD ACCOUNT CREDITED. DO NOT WASTER YOUR MONEY!

Date of experience: October 24, 2019
New Zealand
1 review
8 helpful votes
Follow Antonio K.
Unfollow Antonio K.
Share Review
Report Review

Scam LOL
October 19, 2019

Hahahahahahahahaha I spent more than $100 here two months ago and I was just a student trying to buy some decent clothes that I never had before and it turned out to be a scam. Their email address does NOT exist LOL so I can't even send an email to them tr. Seriously? I don't know if you guys would be happy to become rich by lying to people but those will all return to you in some way some day. Gosh so disgusted of these kind of people

Date of experience: October 19, 2019
GB
1 review
7 helpful votes
Follow Farkhanda C.
Unfollow Farkhanda C.
Share Review
Report Review

Mia fashion are thieves
September 10, 2019

Mia fashion are liars, thieves, I received the wrong order, sent back to them, they did not refund my money they the biggest lairs, fraud, looters, basters, lawless people from lawless country. Never contact them give your money to poor instead of placing an order

There good reviews are written by the people who either work for there company or have shares in there company they are also liars and decietful people

Date of experience: September 10, 2019
Canada
2 reviews
10 helpful votes
Follow Angele L.
Unfollow Angele L.
Share Review
Report Review

Regarding order B******* and other. Be aware of those thieves, they have different company names, Fashionmia, TB Dress...
I received an answer from one of their agents (see below) but until now no money back in my credit card, my money is gone.

De: Cassie from Fashionmia.com <*******@fashionmia.com>
À: "----->
Envoyé le: Mardi 2 août 2016 4h36
Objet: Re: Re: Re: Please confirm delivery of your order (Action Required)

Hi,
Thank you for letting me know the details.
I have checked the following four items are sold out, the amount is 78.75.

Usually the system will send the out of stock notification, it probably went into the spam box. We feel so sorry for this. May i have your idea among the following options? Thanks.
1. Choose other item which item cost up $86 as replacement
2. Refund $78.75 ( it normally take 10-20 days)
3. We could offer you a coupon $86 for your next purchase.
Please reply us with your opinion. Thanks.

Best regards,

Until now, no money back to my credit card

Date of experience: August 31, 2019
California
1 review
6 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Scam
August 14, 2019

Poor quality, if you get your order, no way to return, no callbacks.
Code they give you online, is always invalid.

Date of experience: August 14, 2019
Australia
1 review
4 helpful votes
Follow lynne f.
Unfollow lynne f.
Share Review
Report Review

SCAM
August 13, 2019

I wish I had read the reviews before I placed an order. Sadly money gone and order never received. I have emailed requesting what has happened to my dress delivery. NO REPLY.
I will never order from my facebook feeds again. Expensive Lesson learned.

Date of experience: August 13, 2019
Canada
2 reviews
6 helpful votes
Follow Regan B.
Unfollow Regan B.
Share Review
Report Review

SCAM
August 9, 2019

Same as all the other reviews! No product, no refund. Have to call my credit card company and bbb... urg.

Date of experience: August 9, 2019
Canada
1 review
6 helpful votes
Follow ken W.
Unfollow ken W.
Share Review
Report Review

Fraud
July 17, 2019

Due not buy to get my money back fraud fraud fraud fraud. I will never buy any thing again i put in my face book Fraud. Fraud. Fraud

Date of experience: July 17, 2019
North Carolina
1 review
4 helpful votes
Follow janice W.
Unfollow janice W.
Share Review
Report Review

I was struggling with my order that I made in 10th June. Got e-mail about the shipping details in 11th of July but order was nowhere. I called *******181
To know my order status and they told me it will be deliver within a week time... hope for best

Date of experience: July 15, 2019
Colorado
1 review
8 helpful votes
Follow Normita G.
Unfollow Normita G.
Share Review
Report Review

I was told by Vicky Han that I will get my refund in 7-10 days after an undelivered order for over 3 months. I was told not to reply to Vicky Han's email because the refund will be on its way. After 1 month of waiting, I still have not received the refund and I cannot send any more email communication since their customer website is gone.

BEWARE OF FASHION MIA. NOT HONEST RETAILERS. IF THE POLICE IS INTERESTED, I CAN PROVIDE THEM WITH ALL THE COMMUNICATION VIA EMAIL.

Date of experience: July 11, 2019

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China