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The company enjoys a generally positive reputation for its product quality and reliability, with many customers expressing satisfaction with their orders. However, significant concerns arise regarding customer service, particularly in relation to long wait times for support and difficulties with the return process. Customers have reported frustrations with the lack of timely assistance and the cumbersome return request procedure, which can deter potential buyers, especially those purchasing gifts. Overall, while the brand is recognized for its quality offerings, improvements in customer service are essential to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Kanye my brother i know we are good friends and all but i know you and kim havent gotten back together even after she broke up with pete i wanna marry you im in love y=with you ye i want you so bad btw its me drake
In order to make a return you have to go to the website and request it. An agent is either not available or the wait is VERY long- if it takes more than 7 days forget it- they will not return! BEWARE- Don't buy gifts in advance!
Legitimate place to buy. The bad reviews are hilarious since this is the official Yeezy store. Perhaps they are complaining exclusively on the service, but I cannot speak on that as I have gotten every order from them I have made.
Answer: Nearly impossible. They offer no phone number to call with any questions. Accessing an agent is either not available or a long wait.