business logo of YesAsia

YesAsiaReviews 508

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate YesAsia?
grey star
grey star
grey star
grey star
grey star

YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Claire P.
Unfollow Claire P.
Share Review
Report Review

Good product selection; however, it's not free international shipping to the US. I recommend they change the wording so it's not misleading.

Date of experience: February 14, 2024
France
1 review
0 helpful votes
Follow Leonardo V.
Unfollow Leonardo V.
Share Review
Report Review

Great as usual!
January 3, 2024

Large selection, mostly English subtitled movies and series, reasonable shipping fees even if you don't reach the amount to get them for free.

Date of experience: January 3, 2024
California
1 review
0 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review

Scammers
December 22, 2023

I preordered a poster for a kpop album. They sent me the wrong one and gave me a store credit. I then used this credit to buy a new one. They again sent me the wrong one. Do not bother buying anything from them. They are dirty scammers and will not listen to your complaints. They will go around in circles and waste your time. Avoid at all costs.

Date of experience: December 22, 2023
Massachusetts
1 review
0 helpful votes
Follow Santiago P.
Unfollow Santiago P.
Share Review
Report Review

Rare Korean Artist music
December 21, 2023

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in.
Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Date of experience: December 19, 2023
Minnesota
2 reviews
0 helpful votes
Follow Larry Q.
Unfollow Larry Q.
Share Review
Report Review

If you want to bag the latest and greatest Asian Superstars, INCUDING THE ONE AND ONLY, SENSATIONAL "YOYOMI", as well as the whole shebang of other various artists, yesasia.com is the bomb, and or the place to go!

Date of experience: December 8, 2023
Hong Kong
1 review
0 helpful votes
Follow So Shan L.
Unfollow So Shan L.
Share Review
Report Review

Purchase process
September 13, 2023

Smooth and easy to purchase, have good choice for shipping method. Not too high amount to get free shipping services.

Date of experience: September 12, 2023
Belgium
3 reviews
0 helpful votes
Follow guy l.
Unfollow guy l.
Share Review
Report Review

Perfect!
September 11, 2023

This is my main provider for Asia media (CD, DVD, Blu-Ray). I have some 15 years of use and some 900 media purchased, without any trouble – Perfect communication, Good Shipping, and items well protected. Some shipment have no tracking information but I never experienced any delivery issue!

Date of experience: September 11, 2023
Hong Kong
1 review
0 helpful votes
Follow Annie K.
Unfollow Annie K.
Share Review
Report Review

搜尋貨品
July 22, 2023

雖然有些太舊的貨品還是找不倒但整體貨品的種類頗多,而且又容易搜尋想要的貨品。當找到想要的貨物真是興奮莫明而且這個網站讓我感覺交易安全又有信心。所以我相信日後若我想再搜尋想要貨品,我仍會喜歡瀏覽此網站。

Date of experience: July 21, 2023
KR
1 review
0 helpful votes
Follow HwanMin K.
Unfollow HwanMin K.
Share Review
Report Review

Good~~!
May 1, 2023

상품이 많아서 도움이 많이 되었습니다. 다양한 상품이 있어서 다음 쇼핑에도 참고할 의사가 있습니다. 한글번역이 조금 자연스럽지 않고 상품 검색이 원할하지 않은 아쉬움은 있습니다.
개선 되길 바랍니다.

Date of experience: April 29, 2023
California
1 review
0 helpful votes
Follow Brandon L.
Unfollow Brandon L.
Share Review
Report Review

When I search my favorite singer's name the website would show her Lp and cd, easy to order and convenient to place the order with PayPal.

Date of experience: April 21, 2023
California
1 review
0 helpful votes
Follow Donna S.
Unfollow Donna S.
Share Review
Report Review

Reliable
April 11, 2023

I have been shopping at Yesasia for a while and they are a reliable site for my Kpop collection. It's a great site to use when comparing prices with other sites.

Date of experience: April 11, 2023
GB
1 review
0 helpful votes
Follow Kerri-Ann T.
Unfollow Kerri-Ann T.
Share Review
Report Review

I buy most of my kpop things from here, it always comes quickly and well packaged. The website is easy to navigate and efficient to use, overall a great experience allowing me to buy the kpop things I wouldn't have access to otherwise.

Date of experience: March 10, 2023
Texas
1 review
0 helpful votes
Follow Angela C.
Unfollow Angela C.
Share Review
Report Review

Great selection and good customer service
August 29, 2022

I have been very happy with the selection and the options for shipping. Also, when I asked a question, they answered me quickly and considerately.

Date of experience: August 27, 2022
Nevada
1 review
0 helpful votes
Follow Amairani C.
Unfollow Amairani C.
Share Review
Report Review

Reasonable pricing and shipping! I can always find my Japanese merch on yesasia as well! Shipping is always quick too!

Date of experience: August 18, 2022
Minnesota
1 review
0 helpful votes
Follow Tim L.
Unfollow Tim L.
Share Review
Report Review

Thankful
August 13, 2022

Love this company! I have ordered many things from them that are unavailable in the US. Flawless experience every time.

Date of experience: August 11, 2022
Canada
1 review
0 helpful votes
Follow LynnAnne M.
Unfollow LynnAnne M.
Share Review
Report Review

Yes, it's YesAsia Again!
April 21, 2022

I just put in another YesAsia order! One of my favourite go-to stores to add to my K-Pop Kollection! Products arrive in great condition and in a reasonable time frame. Customer service fixes any issues and handles inquiries efficiently. Highly recommend!

Date of experience: April 20, 2022
New York
1 review
0 helpful votes
Follow Ricardo A.
Unfollow Ricardo A.
Share Review
Report Review

I've bought a bunch of Japanese manga and novels from them, and they're great! Prices are reasonable and shipping is free if you're buying enough books at once. Much cheaper than something like Kinokuniya and with a broader selection.

Date of experience: April 18, 2022
Malaysia
1 review
0 helpful votes
Follow Kwok yeow T.
Unfollow Kwok yeow T.
Share Review
Report Review

I've order few time from the yesasia.com, everytime I satisfy their service, but the previous order I got a mild damage on the box, hope yesasia.com can improve the way they pack the items, at least wrap with bubble wrap or something

Date of experience: March 13, 2022
Ukraine
5 reviews
0 helpful votes
Follow Leonid P.
Unfollow Leonid P.
Share Review
Report Review

If you are looking for some interesting asian movies, then ou should definitely pay attention to this service. There is a vast spectre of asian movies and basically everything that might be connected with eastern culture, might be found here. I didn't know what to choose here but when I spent some time on this website I understood what did I want to watch. In my opinion, people have to vary their entertainment, because when you entertain yourself by similar things, it's getting uninteresting actually. So, I would certainly recommend this website for all people who like watching movies.

Date of experience: February 5, 2022
Hong Kong
1 review
0 helpful votes
Follow Cindy L.
Unfollow Cindy L.
Share Review
Report Review

Easy to use
January 6, 2022

Simple operating procedure, user-friendly searching function, glad to have the pre-order, it's much appreciated if settlement can be arranged with choice of currency

Date of experience: January 6, 2022