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The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
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Good product selection; however, it's not free international shipping to the US. I recommend they change the wording so it's not misleading.
Large selection, mostly English subtitled movies and series, reasonable shipping fees even if you don't reach the amount to get them for free.
I preordered a poster for a kpop album. They sent me the wrong one and gave me a store credit. I then used this credit to buy a new one. They again sent me the wrong one. Do not bother buying anything from them. They are dirty scammers and will not listen to your complaints. They will go around in circles and waste your time. Avoid at all costs.
I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in.
Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.
If you want to bag the latest and greatest Asian Superstars, INCUDING THE ONE AND ONLY, SENSATIONAL "YOYOMI", as well as the whole shebang of other various artists, yesasia.com is the bomb, and or the place to go!
Smooth and easy to purchase, have good choice for shipping method. Not too high amount to get free shipping services.
This is my main provider for Asia media (CD, DVD, Blu-Ray). I have some 15 years of use and some 900 media purchased, without any trouble – Perfect communication, Good Shipping, and items well protected. Some shipment have no tracking information but I never experienced any delivery issue!
상품이 많아서 도움이 많이 되었습니다. 다양한 상품이 있어서 다음 쇼핑에도 참고할 의사가 있습니다. 한글번역이 조금 자연스럽지 않고 상품 검색이 원할하지 않은 아쉬움은 있습니다.
개선 되길 바랍니다.
When I search my favorite singer's name the website would show her Lp and cd, easy to order and convenient to place the order with PayPal.
I have been shopping at Yesasia for a while and they are a reliable site for my Kpop collection. It's a great site to use when comparing prices with other sites.
I buy most of my kpop things from here, it always comes quickly and well packaged. The website is easy to navigate and efficient to use, overall a great experience allowing me to buy the kpop things I wouldn't have access to otherwise.
I have been very happy with the selection and the options for shipping. Also, when I asked a question, they answered me quickly and considerately.
Reasonable pricing and shipping! I can always find my Japanese merch on yesasia as well! Shipping is always quick too!
I just put in another YesAsia order! One of my favourite go-to stores to add to my K-Pop Kollection! Products arrive in great condition and in a reasonable time frame. Customer service fixes any issues and handles inquiries efficiently. Highly recommend!
I've bought a bunch of Japanese manga and novels from them, and they're great! Prices are reasonable and shipping is free if you're buying enough books at once. Much cheaper than something like Kinokuniya and with a broader selection.
I've order few time from the yesasia.com, everytime I satisfy their service, but the previous order I got a mild damage on the box, hope yesasia.com can improve the way they pack the items, at least wrap with bubble wrap or something
If you are looking for some interesting asian movies, then ou should definitely pay attention to this service. There is a vast spectre of asian movies and basically everything that might be connected with eastern culture, might be found here. I didn't know what to choose here but when I spent some time on this website I understood what did I want to watch. In my opinion, people have to vary their entertainment, because when you entertain yourself by similar things, it's getting uninteresting actually. So, I would certainly recommend this website for all people who like watching movies.
Simple operating procedure, user-friendly searching function, glad to have the pre-order, it's much appreciated if settlement can be arranged with choice of currency
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.