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Zillow has a rating of 1.8 stars from 587 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zillow most frequently mention real estate, customer service and home value. Zillow ranks 1201st among Real Estate sites.
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Thank you Mr Ron Jenkins for everything you have done you're are amazing realtor and person you kept it
I have a home listed incorrectly on Zillow. I have called multiple times and my Realtor has attempted to contact them as well. Neither of us have been successful despite the message- We will get back with you shortly. We are going to miss out on multiple views due to Zillows error. I have a 4 bedroom 2 bath home which Zillow has listed as a 1/1. I understand mistakes happen but have the means to correct the mistake. This is completely unprofessional and going to cost me in the end.
Information is inaccurate. Customer service sucks. They fool American consumers. The typical website clent is also a resented and negative individual
I was viewing homes (at 10am) on Zillow and identified one that I wanted to see. I requested a showing of the specific home - same day at 4:30pm. I received a message from Zillow, requesting a phone call, which I was unable to do until 1:00pm. The Zillow response - they would call me at 1pm to connect me with a real estate agent. I responded, is the home available to view that day at 4:30pm, as I was 2 hours away and needed to make arrangements? - the response from Zillow was they would connect me and it would be fine.
At 1pm, "Zillow called" and connected me with an agent. However, the agent was not from the same area of the specific home and was not available at 4:30pm to show the home, even if it was available. Zillow basically matched me with an agent that 1) did not live in the area 2) was not available. Either Zillow's technology is unable to determine simple parameters or their agents simply take things they are unable to support.
Results 1) I will only use Zillow to look at homes, but will not use them to connect me to agents (Zillow does not get paid). 2) I will not use the agent / agency that Zillow connected me with - as they completely wasted my time! Agents - if you can't meet at the specific time or provide the service, do not respond to a Zillow request.
Zillow refuses to post my rating for Media West Realty (their bad business practices with me). Zero!
50+ phone calls and NO returns EVER. Many email requestsand ZERO: returns or response. They waste all your time. Dont ever bother to call or email them DONT do any business with people who care so little about your time and soooooo much about their $!
HORRIBLE, TERRIBLE, DISPICABLE, ROTTEN COMPANY!
Zestimate goes up or down 10+% in a matter of days when nothing has changed about a home! Zestimate on a home can be 15+% off from other estimates such as realtor.com etc.
Developers in my town continue building 100's of homes with prices above 350K. Meanwhile the value, per Zillow, of my property has dropped ~68K (20%) for no apparent reason. Additionally, the new homes are being built on top of one another with postage stamp lots while I'm on 3.3 acres with a nice, 3 bedroom manufactured home. I used to think Zillow's valuations were close, but have come to realize there's appears to be no rhyme or reason to their numbers and hope others see this as well.
Be aware when you sign up with them they sell your email address. Also if you use Zillow Rental manager and don't leave your address undisclosed you will have people posing as a Rental Manager's trying to rent your property out
The apparments next to the property I live at are zillow apparments and they are off the chain over there they decided they are going to throw rocks at me and my wife's apparments on many nights wile being dressed with there face and head covered and if that ain't rich the right after the person in there back yard that threw the rocks I watched go back into the apartment this male I had seen before he is the only male over there and he is obviously a gang member he has tattoo that are gang related he is either a renter or or just babies daddy but he has been living there since they moved in
Put up my property as a for sale by owner (FSBO) on Zillow. First, easy to post however, post is placed on a back folder tab option that very few use to see properties for sale. Then when I made an inquiry to show interest in my listing (test the site), I received no open direct contact response (expected a response similar to craigslist) however Zillow off shore operators called and had a local realtor call, who explained how they steer buyers to other properties, MLS type properties, lied and said (FSBO)'s are held to same paperwork MLS docs standard as RE licensees (I used to be licensed RE agent and know the rules). Never received a notice or contact info about the inquiry, it was rerouted onto the MLS listings. Not happy with Zillow credibility, steering tactics, thinking they sold my info to the local RE MLS agents.
Hey, Zillow, you upset a lot of people with your estimates. We will open a blog to unite people and file a class action against you. We have material damage because of you. We will find a lawyer in Seattle who will do this case, Pro Bono. You better react quickly before it happened.
Zillow's estimate for my home is less than $200,000 of my home value while you look around and compare my home with the same price Home my house looks a lot nicer. We renovated the entire house and spent around 200k. This website is so unfair and cannot be trusted!
Zillow is a scam if you are selling by owner. They do not show FSBO listings to buyers, unless the buyer knows to change their settings to show FSBO listings, otherwise they are hidden, and only shown to realtors and investors, who then blow up your phone with calls and text messages, dozens a day, wanting you to list with them or sell for half price. I listed for three months and had no calls from buyers. All of my legitimate buyer calls came from my sign on the property.
The program did not produce any good leads in six months contract, very few inquiries on mobile homes and BMRs, no real leads. Subscribers phone numbers and invoice number are not recognized by automated customer service messages. They also illegally debited bank for the 7th month and refused to refund. Do not spend a dime here.
I'd give zillow 0 stars if i could. They keep listing empty lots and trashed out little homes as comps to my luxury log cabin 6 bed, 6.5 bath with indoor pool overnight rental. They won't change it and tell me to edit the facts BUT They don't give me access to get into edit facts! They are misleading and their new algorithm is clueless and wrong.
They will KNOWINGLY, Rent you out a apartment with a roach problem and water leaks in the wall, The KNOWINGLY AGAIN, Participate In Enviornmental Racism, They leave the pool all dirty and green, Which attracts mosquitos, ON TOP OF SELLING YOUA ROACH INVESTED APARTMENT, They manipulate people with a food pantry acting like the truly care about the residents of their apartment's, They blacklist people after evicting them making it impossible to find a place to live and leaving people homeless, After this they have the NERVE to post straight up after this weeks later, Celebrating mental health day, Sick of this apartment trying to claim they care, While putting People of Color Live's and health at risk, Because of this stuff...!
ALSO, ON TOP OF ALL THIS, THEY NEVER EVER ANSWER THE PHONE, and the staff doesn't care to answer the phone, Very sketchy apartment who puts profits over lives, EVERYDAY, I'm going to continue to review this apartment on anysite that I see this apartment avertised on, Because they way I was treated felt like a Hate Crime, They kicked us out when covid was still going on, and Also, When we first moved in the mantence man was gaslighting me and my family claiming it was our fault for the water leaking downstairs when we had JUST MOVED IN when it was the Landlord's fault for KNOWINGLY renting out roach invested apartments with water leaks, There have been countless reviews OVER the years about the roach problem so they obviously know about the problems there even before we moved in there
Just can't believe they want you to pay $50 per adult on an application to rent an apartment BEFORE YOU ARE ABLE TO SEE IT! If the apartment isn't up to par, doesn't fit your needs or you just don't like it DO YOU GET YOUR APPLICATION FEE BACK?!
How can you apply to rent a place WITHOUT EVER HAVING SEEN IT?
Very, very, very poor marketing! How can an apartment complex even use a service like this. A lot of open rentals I guess, and they are all paying Zillow to advertise!
The customer service is a little iffy. There are many scams to watch out for. I find myself constantly reporting obviously fraudulent listings. The private listers are so much more professional than the realtors that list. The feature for renters to pay fees thru the app does help with the legitimacy of each rental.
Answer: All Zillow does is collect your information and when you stop paying or refuse to pay for awful service they send fraudulent trolls pretending to be a potential tenant, buyer, seller that provides no identification to post negative reviews! Zillow is a terrible website!
Answer: Why would you expect a call from the buyer. All buyers, if they want things done proper way, their lawyer/rep/realtor will call you. So, when you do a for sale by owner, you are saying, you don't have a lawyer to represent you, but the buyer will.