StorenvyReviews 312

I am so disappointed! My husband and I were looking for team fortress buttons for my son's 12th birthday party. We didn't sign up for a paypal account since it was our first time and instead we purchased the buttons through Storenvy's website. The money was withdraw from our account the next day by Storenvy. A week and a half went by and we still didn't receive our buttons. We emailed the site and told them about our situation and all they could say was "the fund never touch Storenvy's account". What the heck! Where did the money go then? Our bank statement shows it was withdraw by them. Anyway, all they can recommend for us is to dispute through our bank and try to get our refund back. This is totally unacceptable!

We would NEVER do business with them again! I warn anyone who's thinking about purchasing anything through them to think twice! Save yourself the disappointment and time and shop some where else.

I ordered a light blue see-through lace long custom made prom dress. The product I received was by far a more than disappointing product. The dress color is a baby blue dull color and the silver pieces meant to be on the bodice weren't silver at all, but poorly sewn on pieces of the same grotesque baby blue. I ordered this custom made and it was anything but, the dress was a good 15 inches too long and the "fitted back" had enough material for a second dress. I am a size two and relatively short person and this dress easily could've fit a size 8 tall individual. When I brought this to the attention of the company, they wouldn't give me a refund but offered to have me ship the dress back to them for modifications and insisted that the wrong measurements were my fault. I shouldn't be expected to pay for shipping the dress back and clearly I didn't request a dress 15 inches too long. DO NOT BUY FROM THEM!

I have ordered a set of pumps from " Style Effects" I have sent three emails to the owner and have not gotten a reply. It's supposed to be shipping from California to Rhode Island and after a month when I check the status of the order it says it hasn't even been shipped yet. I need it to get fitted for my prom dress so I asked if I could know how tall the heels were and it was fine it was taking so long. I'm writing my fourth email today and I probably won't get a reply I will be buying a new pair of high heels at the mall this weekend because I highly doubt I'll ever get these shoes. Don't waste your time and money. Do NOT order from this site

Joined Storenvy some years back because I was just starting out and the low fees were pretty attractive. The marketplace there didn't really drive any sales, but through promoting myself I managed to sell a bit, here and there, but never very often, maybe once a month.

The changes they've made recently have been for the worst though, and the last straw was being contacted by multiple customers who were completely unable to even make a purchase through the site. I emailed customer support and was told:

"Please ask your customers to empty their cart, clear their browser's web cache (https://kb.iu.edu/d/ahic) and try checking out again. "

Not a good solution, and no word of it being a known bug that was being looked into, despite hearing this complaint from multiple other store owners.

I closed down and moved my stock over to my old Etsy store and I'm making multiple sales a week there. My customers who followed me over from Storenvy have thanked me for switching to an easier to use site with a better buying experience, and I find the Etsy marketplace is still a good place to find new buyers, despite how big it's gotten.

I love storenvy, I have found and envied such a huge collection.
I love finding wonderful handmade items from designers all over the world.
There is such a huge variety of products, you can find some real treasures.
I will always support small business, and on storenvy there is so many great ones out there.

I don't even need to get dressed to go out and find something unique that perfectly represents my style... I can find it all on storenvy <3

Keep in mind its just like etsy.com but way cooler. While you have the typical scammers out there be the one who is in charge of their order.
If you are unhappy with the product or never receive it contact the company you purchased it from, not the storenvy support team.
If you don't hear back from the shop you purchased from contact your cc company or paypal and file a dispute.
Bad shops are all over. So do yourself a favor and read their FAQ's or their reviews.
Be a smart shopper.

I sell products online on several website.

This website caters to a age group of around 13 - 35.

I have not purchased any products from this website so I cannot make any comments in regards to the Sellers.

But what I did do is to set up a shop there. Setting up the shipping information on this website is messed up. I had all kind of complication where I would put in a ship price for one product and found the same ship price was listed on all my products not just that specific item. Customer Service is not very helpful. They basically repeat the same thing they have written in their FAQ.

The other problem I had was setting up a second shipping fee if a customer purchased multiple items. (example: $5.30 shipping for first item. $2.00 Shipping for second item.

I decided not to sell on this site. There are website they have issues. But the one thing that has to be right on any site I sell on is the shipping. Putting up a banner on this site may not be easy for someone that is not computer savvy in this aspect.

I wish I went to read the reviews first before making a purchase from this website. I placed an order last year and when order hasn't arrived for over a month, I started emailing their customer service (*******@yahoo.com), but after multiple emails, NO RESPONSE! And after reading these reviews, I'm afraid I will never receive my order too. If so many people have been fooled and have lost valuable money & not receiving their orders, I hope the authorities will do something to bring this site down.

Started a business and decided to try Storenvy. In the first month and a half of opening (an extremely important time of growth for my business) I had orders not show up as being placed, their mobile site only worked and allowed me to login in less than half the time, I was double charged for the "extras" feature, their site... which in turn meant my site... malfunctioned for several hours during a hugely important sale event of mine, AND at no point were any of my concerns addressed or even responded to by Storenvy. Never received a single reply... not even about my double charge. Enough was enough and I switched my store to another ecommerce platform that costs me the same as storenvy but provides a beautiful, well functioning, intuitive back-end and storefront experience and I'm THRILLED to leave behind Storenvy. Would not recommend them from a seller's perspective.