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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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The customer service was excellent. My cabinet was delivered quickly and for a price that couldn't be beat! Very pleased with the experience.
Ashley sold out of the bed I wanted, so when I found out 1stop had it, I was thrilled! I got the white glove service and they were excellent! Fast friendly service. Will be shopping with email again!
Better prices and communication was great. After ordering the items were on backorder and they communicated. Then they shipped as soon as the item was back in stock. The packages are well put together too.
I had been wanting to order new counter stools for a few years, but could not quite pull the trigger. The ones I fell in love the with were far out of my budget. However, I found a "dub" look that I fell love with. Every store I look at was out of stock.
1StopBedrooms had it noted in stock. I finally placed the order. It had gone out of stock again. When I inquired on delivery, customer service was quick to respond and provide an update.
Although the new date was not ideal, the actual delivery date came two months earlier and right in time for the holidays!
The stools themselves are perfect! I love the look!
I had a great shopping experience with one stop bedroom. The order process was seamless and the white glove delivery was excellent. I will definitely order from this company again. Oh by the way, I ordered a loveseat, sofa, and recliner, which I am very pleased with.
Excellent customer service and product was more beautiful in person. Would buy from them again!
Dear Laura,
We truly appreciate you taking the time to share your positive feedback with us. Your kind words are a testament to our ongoing commitment to providing excellent customer service.
We believe that every interaction with our customers is an opportunity to exceed expectations and deliver a standout experience. It is our unwavering dedication to high standards that drives us to ensure every product is as beautiful, if not more, in person as it is in our customers' imaginations.
We are thrilled to hear about your satisfaction with our service and product. Your endorsement is a shining example of the consistent excellence we strive to maintain in all facets of our business. Thank you once again, Laura, for your acknowledgment.
With sincere gratitude,
Customer Experience Team
I was a little worried about using 1stopbedrooms if for no other reason then they were so much cheaper than everyone else. Free delivery and no sales tax where I live were added bonuses. Our experience was very good, and had no issues at all.
Dear Justin,
Firstly, I'd like to extend my sincerest gratitude for taking the time to share your experience with us. Your feedback is invaluable in our ongoing pursuit of customer satisfaction.
At 1stopbedrooms, we take pride in offering our customers high-quality products at competitive prices, complemented by seamless service. Our team works tirelessly to ensure that every interaction is a positive one, and your experience reaffirms the dedication we put into our work.
Our commitment to maintaining these standards of service is unwavering, and we're thrilled to hear that your journey with us was a smooth one. We firmly believe that providing excellent service is a norm, not an exception, and your review emphasizes this ethos.
Thank you once again for your kind words, Justin. We look forward to assisting you with your future home furnishing needs, ever dedicated to the excellence you've come to expect from us.
Best Regards,
Customer Experience Team
I ordered a new sectional for our newly remodeled living room and the entire process from start to finish was easy and smooth. The furniture was delivered by very knowledgeable and professional staff. We are thoroughly enjoying our purchase and will definitely be looking to place future orders!
Dear Kevin,
We sincerely appreciate your kind words and the time you took to share your positive experience with us. Your satisfaction is the best testament to our commitment to providing exceptional service.
We are pleased to hear that your experience, from ordering to delivery, was smooth and enjoyable. Our team strives to ensure every interaction is characterized by ease, professionalism, and extensive knowledge. We believe this is integral to the top-notch service our customers deserve.
Once again, thank you for recognizing our high standards and the efforts we put into making every purchase a rewarding experience. We take pride in our consistent excellence in service, and are thrilled to have you as part of our community. We eagerly look forward to serving you in the future.
Warm Regards,
Customer Experience Team
It was an easy process to shop on 1stopbedrooms. They had a large selection and the furniture is good quality. My set was solid wood at very good prices. I will def shop here again in the future for additional furniture needs
Dear Brenee,
It's a delight to hear from you, and we appreciate you taking the time to share your positive experience.
Your feedback is invaluable and it's always a pleasure to hear when we've met our customer's expectations. Our commitment is to offer an easy shopping process, a wide selection, and superior quality furniture at competitive prices.
We remain steadfast in our mission to deliver the highest standards of customer service. It's the driving force behind everything we do, and we're glad that it has made your shopping experience enjoyable.
Thank you once again for your kind words. We are proud to serve customers like you, and your satisfaction is a testament to our unwavering dedication to excellence in service. We look forward to serving your future furniture needs.
Best wishes,
Customer Experience Team
Ordering was simple, however to soon to evaluate the product as i haven't my recliner as yet. I did order the white glove service.hope it was worth it
Hello Larry,
We appreciate your time and effort in leaving us this review. Your engagement is truly valuable and allows us to continue our commitment to providing exceptional service.
Rest assured, we maintain an unwavering commitment to the highest level of customer service. Our white glove service is designed to ensure that every detail is taken care of, delivering a seamless and enjoyable experience for our customers.
We take pride in our reputation for consistent excellence in service, and we look forward to continuing to deliver on that promise. Thank you once again for your feedback.
Best Regards,
Customer Experience Team
I've been very happy with the items that I've ordered with 1Stop. The process is easy and the quality is very good. I've been ordering from Wyafair, but finding more on your site.
Kathy
Dear Kathy,
We appreciate you taking the time to share your wonderful feedback with us. It's great to know that you found our process easy and our quality to your liking.
At 1Stop, we take immense pride in upholding our steadfast commitment to deliver the highest standard of service and products to our valued customers. Your satisfaction is at the core of our mission, and we always strive to ensure a seamless and enjoyable shopping experience.
Thank you once again for your encouraging words. Our consistent excellence in service is a testament to the trust and loyalty of our customers like you. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Haven't received my furniture yet. However working with
the person over the phone was pleasant. He verified he had all the correct information and was very nice. Will let you know when I receive the furniture. So far, so good.
Dear Diane,
We're delighted to hear from you and sincerely appreciate your feedback. Your engagement with us is invaluable and we're pleased to learn about your positive interaction with our team over the phone.
As a company, we are steadfast in our commitment to offering exceptional customer service. Our team members are trained to provide not just accurate information, but also a friendly and welcoming conversation, ensuring every interaction is as pleasant as yours.
In conclusion, we continually strive to uphold our reputation for service excellence and are thankful for customers like you who affirm this commitment. We look forward to continuing to serve you with the highest standards in customer service.
Warm regards,
Customer Experience Team
It was so easy to shop and find what I needed. The sales person was so helpful and made the transaction a pleasant experience. When the shipping was not up to parr, 1StopBedrooms stepped in and fixed the problem. They turned a bad situation into a much better one with their intervention..
This is my second order with 1SBR and it won't be my last. Easy ordering and the white glove delivery was awesome. Only issue is that you have to be patient as the delivery process takes a few weeks.
Great bed with a great price. It was delivered and installed within 2 weeks. I would shop here again for my future furniture needs.
I ordered a headboard to replace one that got damaged by my employees. When it cam in, it was damaged. My customer was un happy. I reached out and Sabrina L. Helped us come to a solution. She was extremely helpful and compassionate about my situation. I wish more customer focused employees were like her. I want to thank Sabrina L. For everything she did to help resolve the issue and making sure my customer (who is being deployed) was taken care of and satisfied. Thank you.
Not only did I find my dream lamps, they were considerably less than other sites. The came within days and were packed amazingly well. Such a positive experience.
Ordered a sofa and loveseat Durapella by Ashley. The whole process couldn't be easier plus the free white gloves delivery was an added plus. Everything handled through one stop bedroom. I would give it an A+ from ordering to delivery. It was flawless.
Dear Michael,
We appreciate your delightful feedback and are thrilled to hear about your positive experience with us. It's always rewarding to know when we've hit the mark with our customers!
Your satisfaction is our top priority, and we are committed to maintaining high standards of customer service at all times. Whether it's the ease of ordering, the quality of our products, or the added touch of our free white gloves delivery service, we strive to make every part of the process seamless and enjoyable for our valued customers like you.
Thank you for recognizing our efforts to deliver an A+ experience. We take pride in our consistency and commitment to flawless service and are glad to have been able to showcase this during your recent purchase.
Best Regards,
Customer Experience Team
The overall experience was good. The only thing I would suggest is using a different delivery service where one can directly communicate with the company when warranted. 1stopbedrroons itself is great. The delivery company they use is terrible to deal with.
Dear Kathie,
We truly appreciate your thoughtful feedback and the time you took to share your experience with us. Your engagement is instrumental in helping us maintain our commitment to excellence.
Our team is steadfast in its mission to provide unrivaled customer service, ensuring that each interaction is both satisfactory and memorable. We consistently strive to create an atmosphere of trust and reliability, which we believe is integral to a seamless shopping experience.
We take pride in the high standard of service that has become synonymous with our identity. Rest assured, we will continue to uphold these values as we strive to exceed expectations, delivering exceptional service to all our valued customers, just like you.
Thank you once again for your valuable feedback and for being a part of our ever-growing family.
Warm regards,
Customer Experience Team
The communication on delivery was fantastic! Tracking the delivery was very helpful! The delivery men were SUPERB! Traversed some potential difficulties! Assembly was great! Thank you! We will buy from you again and spread the word!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Felisa,
We appreciate your heartwarming feedback and the time you took to share your positive experience. Thank you for your engagement.
Your review is a testament to our unwavering commitment to ensuring seamless and excellent service. Our team is dedicated to providing a smooth order process, professional white glove delivery, and high-quality furniture that our customers can truly enjoy.
We strive to consistently deliver this level of excellence, shaping memorable shopping experiences for all. Your satisfaction is our greatest achievement and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team