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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. Thereโs a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
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It was a great experience doing business with 1StopBedrooms, all the people that I talked they treat me very professional and answered all my questions. Keep the good job.
Your sales staff are very, very helpful and accommodating. I had a couple of glitches that were easily resolved. Again, I cannot state strongly enough how satistified I am with your sales staff.
Dear Cynthia,
We appreciate your kind words and thank you for taking the time to share your experience with us.
Your feedback is a testament to our unwavering commitment to providing excellent customer service. Our sales staff are dedicated professionals who strive to ensure that every interaction is a pleasant and seamless experience for our customers.
We take great pride in maintaining a high standard of service, and it is always rewarding to hear when we have succeeded. Your satisfaction is our greatest accomplishment and we are delighted to have met your expectations.
Thank you again, Cynthia, for acknowledging our consistent excellence in service. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Furniture arrived in good shape. The staff delivering it was very helpful and personable. Though delivery was extremely late, the reason presented to me was legit and explained in an appropriate manner! Overall! Great job as always
Dear Juan,
We appreciate your time spent sharing your experience with us. Your feedback is invaluable as it helps us understand how we're doing in meeting our valued customers' expectations.
We are proud to maintain an unwavering commitment to exceptional service. Our dedicated team is always striving to provide a seamless and friendly experience for every customer, and we're glad to know we met your expectations.
As we continue to serve you and others, we promise to uphold the excellence that you've come to expect from us. Thank you again, Juan, for your recognition of our commitment to quality and service.
Warm regards,
Customer Experience Team
Everything was way above board. My interaction with customer support was fantastic!
Although it took a month for the furniture to be delivered, it worked out just fine for me. Calling the company a couple of times to check on the status of delivery, everyone was very informational and pleasant. It's a little scary shopping for furniture online, but the couch and love seat I bought are absolutely gorgeous, the pictures do not do it justice! Most importantly its definately the quality of the build of the furniture, sturdy would be a complete understatement! Just make sure you do your measurements of hallways and thresholds, we almost didn't get the couch in, it's large and heavy, but I love, love, love my new large, comfy, inviting living room set! A few people have already asked where did I get it from, and now they know! I will be shopping 1StopBedroom when it's time to get new furniture... a new bedroom set is in the near future,
๐๐!
Hello Traia,
Firstly, we would like to express our sincere gratitude for your thoughtful and detailed review. We truly appreciate you taking the time to share your experience and the joy your new living room set has brought you.
Your engagement with us doesn't go unnoticed and is immensely valuable. It's reviews like yours that allow us to continuously improve and serve our customers better.
We take immense pride in the high standards we set for ourselves, from the quality of our products to the service we provide. We are thrilled that your interactions with our team were informative and pleasant, underlining our commitment to providing an exceptional shopping experience for every customer.
In conclusion, we are driven by the desire to consistently exceed our customers' expectations. Our mission is to ensure that every piece of furniture we deliver adds not just to the aesthetics of your home, but also to the comfort and satisfaction of your life. Thank you again for your kind words and for being a part of our journey towards service excellence.
We look forward to assisting you with your future furniture needs.
With gratitude,
Customer Experience Team
We found a bedroom set we loved but Ashley furniture had it on 8-14 week back order. So I figured I'd check if anyone else sold it.
1 stop got it to its us in less than 3 weeks total. With in home white glove delivery. So very happy. And prove was even a little less as well
Dear Mary,
We're delighted to hear from you and appreciate your wonderful review. Your engagement with us truly means a lot.
Our team is steadfastly committed to providing top-notch service and ensuring our customers' needs are met in a timely and efficient manner. It's always gratifying to hear when we've made a positive impact.
We take pride in our ability to deliver excellence consistently and it's customers like you who inspire us to maintain these high standards. We look forward to the opportunity to continue serving you with exceptional service in the future.
Thank you once again for sharing your satisfaction with us, Mary. Here's to creating more delightful experiences together!
Best regards,
Customer Experience Team
Ordering was simple, price was fair and shipping was fast. We are repeat buyers and are likely to purchase again in the future.
Dear Michael,
We truly appreciate your kind words and the time you took to share your positive experience with us. Your feedback is invaluable and motivates us to continuously strive for excellence.
Your satisfaction is our top priority and we are committed to maintaining the highest standards of service. We believe that a seamless shopping experience, fair pricing, and swift shipping are fundamental aspects of our commitment to you, our valued customer.
Thank you once again for your continued support and trust in our services. We look forward to serving you in the future and consistently delivering the high-quality service you have come to expect from us.
With gratitude,
Customer Experience Team
White glove service was excellent. They were on time, knew the job very well. In and out like pros.
Dear Larry,
We're delighted to hear from you and appreciate your generous feedback. Your engagement and support are pivotal to our success.
Our team is deeply committed to delivering a white glove service experience that is both proficient and efficient. We strive to exemplify the highest standards of professionalism in every interaction, and it's wonderful to know that our efforts resonated with you.
We pride ourselves on being consistently excellent, ensuring every customer's needs are met with the utmost care and attention. Your positive experience is a testament to our constant commitment to this standard.
Thank you once again, Larry, for your recognition. We look forward to continuing to serve you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Sofa was a great price and was delivered and set up without delay.
Dear Richard,
Firstly, I would like to extend my heartfelt thanks for taking the time to share your experience with us. Your feedback is integral to our community and we truly appreciate it.
We are delighted to hear about your seamless experience. Upholding high standards in customer service is at the core of our mission, and itโs wonderful to see that reflected in your interaction with us.
In every step we take, from pricing to delivery, we strive to ensure a positive and efficient journey for our customers. Your review reaffirms the dedication we have to our customers and our commitment to consistent excellence in service.
Again, thank you, Richard, for your kind words and for being a valued member of our community. We look forward to continuing to serve you with the same level of excellence in the future.
Best Regards,
Customer Experience Team
Ordered bar. Arrived on time but a part was broken. After a few pictures and talking to 1stopbedrooms rep. A new part was ordered. Still waiting for the new part and return of the company to complete assembly. Has only been a few days so fingers crossed that the process continues in a smooth mode๐
Dear Carol,
Firstly, we appreciate you taking the time to share your experience with us. Your engagement is what helps us maintain our unwavering dedication to excellence.
Our team is committed to ensuring a seamless experience for our valued customers, and we take pride in upholding the highest standards of service at all times. We sincerely appreciate your patience and understanding throughout this process.
In conclusion, our steadfast commitment to providing exceptional service continues to be a cornerstone of our company's ethos. We are grateful for your trust and look forward to serving you even better in the future.
Best regards,
Customer Experience Team
Love my couch! Beautiful and delivered in a timely manner. However, if I hadn't paid for the white glove delivery service, I would have had to struggle to get the cardboard and plastic off myself, so glad I got that. Set up was very nice. Very happy with my couch and loveseat.
Dear Kathleen,
We're delighted to hear from you, and we truly appreciate your five-star rating and thoughtful feedback. Your engagement contributes significantly to our community, and we can't thank you enough for taking the time to share your positive experience.
We pride ourselves on maintaining an unwavering commitment to the highest standards of customer service. It's crucial to us that every aspect of your experience, from the delivery to the setup of your new furniture, is seamless and enjoyable. Your satisfaction is our top priority, and we're overjoyed to learn that our white glove delivery service met your expectations.
In conclusion, we strive to consistently provide excellent service and deliver quality products that our customers will love. Your kind words and positive experience underscore our commitment to this mission. Thank you once again, Kathleen, for recognizing our efforts and being an esteemed part of our customer base.
Best Regards,
Customer Experience Team
When I first saw this website, I did not think it was gonna be legit because of the great pricing. However, I finally got the courage to make the order and I do not regret it. Their customer service is excellent and they carry superior products.
Dear Lane,
We truly appreciate your thoughtful words and the time you've taken to share your positive experience with us. Your engagement is invaluable, and we're grateful for your trust and support.
Our team is devoted to providing the best customer service and superior quality products. This commitment is not just a promise, but the core ethos of our daily operations. We believe in setting the bar high and consistently maintaining our standards.
Your satisfaction, Lane, reflects our continuous endeavor to excel in service and deliver an unparalleled customer experience. We look forward to serving you again with the same level of excellence that you have come to expect from us.
Thank you once again for your stellar review!
Best regards,
Customer Experience Team
Thank you Joe for your follow up offer to upgrade warranties on my purchase. I know I'm going to be happy with the quality of my purchases as I am a repeat satisfied customer. First piece I purchased was a bookcase for my new grandson over 10 years ago that he is still enjoying. Still looking great. These are for myself for my new bedroom makeover and the style was perfect. I will send pictures as soon as they are received and I am excited to have found them and made by Liberty!
Dear Judy,
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear your satisfaction and continuous trust in our product and services.
Our team, with Joe as a great example, is committed to providing exceptional service to our valued customers like you. We take pride in our high standards and quality, ensuring that every interaction is tailored to meet your needs and exceed your expectations.
The joy of your grandson enjoying his bookcase over the years is a testament to our dedication to creating products that last a lifetime. We eagerly anticipate seeing the pictures of your new bedroom makeover featuring our pieces.
Once again, thank you for your loyalty and for being a part of our story of delivering consistent excellence in service. We look forward to serving you in the future.
Warm Regards,
Customer Experience Team
One stop always has what I need on their site. The prices also align with the quality. I ordered a sofa about 3 years ago and I am back for another. Loved my experience!
Hello Zeleria,
We're thrilled to hear from you and truly appreciate your kind words. Your continued engagement with us is a testament to the value we strive to deliver to all our customers.
At our core, we remain committed to maintaining an extensive inventory paired with top-notch quality. We understand that the blend of choice and quality can make all the difference, and we're glad that you've found just what you need with us.
Your satisfaction is our ultimate measure of success. We are delighted that you've had a wonderful experience, not just once but consistently over the years. Our team takes immense pride in knowing that we've been able to fulfill your needs seamlessly and look forward to serving you again in the future.
Once again, thank you for sharing your positive experience. Rest assured, we will continue to provide the same level of excellence you've come to expect from us.
With gratitude,
Customer Experience Team
Kobi was knowledgeable accurate and a pleasure to do business with. Great sense of humor. He made our purchase easy and pain free. ๐๐๐๐. Merry Christmas to all!
Dear Jack,
Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback and are thrilled to hear that Kobi was able to make your purchase process enjoyable.
Our team is committed to providing our customers with exceptional service, and it's gratifying to hear that Kobi's expertise and delightful sense of humor exemplified this. Your satisfaction is our highest priority, and we strive to ensure that every interaction with our team is as seamless and enjoyable as possible.
Once again, thank you for your kind words. We take pride in our consistent delivery of excellent service and look forward to serving you again in the future. Wishing you a Merry Christmas!
Warm regards,
Customer Experience Team
Best prices when you comparison shop. Delivery was quick too. The table is gorgeous. I was able to put it together by myself although the table top is very heavy. The directions aren't too helpful but was able to figure it out. The stools are also great and easy to assemble even though steps 3 and 4 were missing from both packages. Point being on assembly is: patience and time.
Dear Carrie,
Firstly, we want to express our gratitude for your valuable feedback. Your engagement is a key component to our mission and your positive words are truly appreciated.
At our company, we are committed to delivering the highest standards of customer service, from offering competitive prices to ensuring quick and efficient delivery. We also pride ourselves in providing high-quality products, like the table and stools you mentioned, designed to enhance your space beautifully.
We take pride in our relentless pursuit of service excellence, aiming to create seamless experiences for our customers. Your recognition of our efforts is an affirmation of this commitment, and it motivates us to continue setting the bar high.
Thank you once again, Carrie, for sharing your positive experience. We look forward to serving you in the future and continuing to meet your expectations.
Best Regards,
Customer Experience Team
Mattress delivered in good condition, great price, gentleman I spoke with verifying info after order placed was polite, thank you 1 stop
Hello Brent,
We truly appreciate your positive feedback and your decision to share your experience with us. It's fantastic to hear that you're satisfied with your new mattress and the service you received.
As a company, we consistently strive to offer top-notch customer service that matches the high-quality products we deliver. Our team is committed to ensuring each interaction is handled with the utmost professionalism and courtesy, and we're thrilled that your interaction reflected this.
Your review is a testament to the unwavering dedication we have towards delivering excellence in our service. We are humbled and motivated by your kind words, and we look forward to exceeding your expectations in the future. Thank you once again for taking the time to share your positive experience.
Best Regards,
Customer Experience Team
At first I was a little skeptical to buy a dresser on line. But it was over $50.00 less than our local furniture store. I got free shipping. I received it in a few days. It was delivered by UPS, the box was not damaged or even dirty. I couldn't be any more happy with my choice to buy from 1 Stop Bedrooms. Thanks Mark
Dear Mark,
We're thrilled to see your review and we appreciate the time you took to share your positive experience. Your satisfaction is our main goal and your feedback reaffirms the hard work we put into ensuring this.
We are committed to providing our customers with top-notch service, from a seamless online shopping experience to prompt delivery. We believe in delivering value for money without compromising on quality, and it's rewarding to know we hit the mark for you.
In conclusion, it is reviews like yours that embody the consistent excellence we strive for. We look forward to maintaining this level of service for all our customers, just as we did for you.
Thank you once again, Mark.
Best Regards,
Customer Experience Team
Professional customer service when I called. Beautiful quality furniture at affordable prices. Very timely and fast delivery once it get to the delivery station. Professional and courtesy delivery company who delivered her furniture on a holiday. I bought a bedroom set first for my mother that lives in another state. She raved over it. So I bought a bedroom set for my home two weeks later. Everything she said was true I love it and it doesn't look at all like cheap furniture. I am a believer and a customer for life.
Dear Tamyka,
We're delighted to hear from you and appreciate your kind words. Your feedback is invaluable to us and helps us to continuously strive towards excellence.
Our team is committed to providing exceptional customer service and ensuring the quality of our furniture meets, if not exceeds, our customers' expectations. Our dedication to prompt delivery, even on holidays, is one of the many ways we aim to deliver a superior experience to you.
We're thrilled to hear that both you and your mother are enjoying your new bedroom sets, and we're honored to have you as lifelong customers. It is our promise to consistently provide high-quality furniture and professional service.
Thank you once again for recognizing our efforts. We look forward to serving you for many years to come.
Best Regards,
Customer Experience Team
I was looking for the console table that matched a previously purchased coffee table & end table that were purchased from Living Spaces several months ago. Living Spaces was no longer carrying it so I checked numerous websites with no luck. Then I discovered the manufacturer, searched the web & found 1StopBedrooms had the piece I had been searching for. Placing the order was very easy & I received the item pretty quickly via UPS in perfect condition. I am so happy I was able to locate the missing piece & complete my beautiful set! Highly recommended & I will definitely consider for my future furniture purchases!
Dear Stephanie,
It's wonderful to hear from you! We're genuinely grateful for your engagement and the time you took to share your experience with us.
Our team is committed to maintaining the highest standards in customer service, ensuring that our valued customers like you can always find what they are searching for with ease. We take pride in our ability to provide seamless transactions and quick delivery, helping you complete your beautiful set.
We truly believe in the power of great service, and we're thrilled that your experience reflects this. Your satisfaction is our priority, and we'll continue to strive for excellence in every interaction. We're looking forward to being your top choice for future furniture purchases.
Best Regards,
Customer Experience Team
My experience was great. They communicated great with me. I always answer my questions when I call. I will buy from them again thank you.
Dear April,
We are delighted to hear about your positive experience with us. Your kind words truly brighten our day, and we are grateful you took the time to share them.
Our team takes immense pride in maintaining open lines of communication, ensuring we are always available to answer any questions. This commitment to excellence forms the backbone of our service, as we believe every interaction should be as seamless and enjoyable as possible.
In line with your experience, we strive to consistently deliver the highest standard of service to all our valued customers. Our team works diligently to ensure that every customer, like you, has a fantastic experience time and again.
Thank you once more for your encouraging words, April. We look forward to offering you our top-notch service in your future interactions.
Warm regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Gerardo,
We are delighted to read your kind words and appreciate you taking the time to share your experiences with us. Your feedback is invaluable and truly brightens our day.
Thank you for recognizing our commitment to professionalism and thorough communication. We take great pride in ensuring every interaction is met with the highest level of customer service, and we're thrilled to hear that you've experienced this first-hand.
Our team consistently strives to go above and beyond to ensure our clients have a seamless and positive experience. Your satisfaction is our priority, and it's wonderful to hear that this was reflected during your interactions with us.
In conclusion, we appreciate your acknowledgment of our relentless commitment to excellence. We are motivated by your words and look forward to continuing to provide the highest level of service that you've come to expect.
Best Regards,
Customer Experience Team