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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Best customer service and best product. Even took care of an order I had in my cart ready for checkout as well. 5 star all the way!
This is my second time buying from this company. Furniture meets my quality expectations and customer service employees are always polite and professional. I would recommend everyone give this furniture store a chance. 3 years ago, the delivery personnel damaged a sofa I replaced. 1StopBedrooms replaced the sofa very quickly after they had received pictures.
Dear Jessica,
We truly appreciate your continued trust in our services and your thoughtful recommendation. Your engagement with us is highly valued and we're grateful for your loyalty.
Our team is committed to maintaining the highest standards of professionalism and quality in all aspects of our service. Each experience with us is designed to embody the excellence we strive for, from the moment you choose our furniture, to its delivery, and beyond.
Our consistent dedication to providing exceptional service remains at the heart of our operations. We look forward to continuing to meet your expectations, and to delivering excellence in every interaction.
Thank you again for your support and wonderful review.
Best regards,
Customer Experience Team
Awesome customer service. Helped me get the delivery i wanted. Very courteous on the phone. I actually had these 2 pieces ordered elsewhere but their customer service was terrible. They were rude. I'm so glad I found 1stopbedrooms. An excellent company.
Dear Doreen,
We're so pleased to hear from you and truly appreciate your wonderful feedback. Your engagement with us is invaluable and we're glad you've taken the time to share your positive experience.
At our core, we believe in delivering only the finest customer service, marked by respect, efficiency, and the utmost courtesy. It's our steadfast commitment to these standards that enables us to meet your needs and exceed your expectations.
We're proud to consistently provide excellent service to all our valued customers. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence you've come to expect.
Best Regards,
Customer Experience Team
This is my first time shopping with 1 stop. I was amazed at the prices and the professionalism of the staff.
It was really impressed with the customer service.
I am waiting patiently on my order.
Thanks 1stop!
Dear Fabia,
We're thrilled to hear about your positive experience with us and sincerely appreciate you taking the time to share your thoughts. Your kind words are a testament to the dedication we have in providing exceptional service to all our customers.
Maintaining our commitment to professionalism and outstanding customer service is something we take great pride in. We continuously strive to ensure that every interaction leaves a lasting impression of quality and excellence.
In closing, your feedback helps us to illustrate the level of service we strive for. We're excited about the many more opportunities to deliver the same level of excellent service you experienced. Thank you for choosing us and for your wonderful review!
Warm Regards,
Customer Experience Team
Definitely recommend. Sales support was great - price matched another offer. Shipped quickly. Delivery team was incredibly fast and professional. Great communication with any questions I had. Would buy from them again.
Dear Christa,
We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that you found our service to be excellent and efficient.
Your feedback serves as a testament to our unwavering commitment to providing top-notch customer service. From sales support to delivery, we strive to maintain an exceptional standard of professionalism and efficiency in all that we do.
We are proud of our team's ability to communicate effectively, ensuring all customer queries are addressed promptly. We believe this is an essential aspect of the outstanding service we aim to deliver consistently.
Thank you once again, Christa, for highlighting our dedication to excellence. We look forward to serving you again in the future with the same high level of service you've come to expect from us.
Warm Regards,
Customer Experience Team
From first time customers Greg, Carol - Venice, Florida. Representative Joe was very polite; completely knowledgeable to fill our armoire' order. Joe was business like and friendly as he explained the furniture piece, pricing, delivery. Thank you.
Dear Gregory,
We appreciate you taking the time to share your experience with us. Your words are a testament to the commitment we have towards our valuable customers like you and Carol.
We strive to provide an exceptional level of service, ensuring each of our customers feels heard, understood, and valued. We're thrilled to hear that our representative Joe exemplified this during your armoire order process, from explaining the intricacies of the furniture piece to the delivery details.
Our team is dedicated to maintaining these high standards of customer service, as we believe it's an integral part of what sets us apart. We thank you again for your kind words and for choosing us for your furniture needs.
Looking forward to serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Usually some of the lowest prices. Found this a little cheaper on another sure, but have had a good experience with 1Stop in the past, so pulled the trigger.
Hello Kevin,
We appreciate your valuable feedback and are delighted to know that you've chosen to shop with us. It's always great to hear from our loyal customers!
At 1Stop, we are absolutely committed to providing the highest level of service. Our dedicated team works tirelessly to ensure you get the best possible shopping experience every time.
We're proud to have earned your trust and will continue to maintain our excellence in service, demonstrating why we're a preferred choice for shoppers. Thanks again for your support, Kevin. We look forward to serving you again soon!
Best regards,
Customer Experience Team
The process was very easy. The products I have received have been very satisfactory. The gentleman on the phone was very helpful. I think his name was Simon. I failed to write it down because I was driving.
Dear Robin,
We're delighted to hear from you and truly appreciate your feedback. Your kind words serve as a testament to the dedication we have in creating a seamless experience for our valued customers.
Our team, including the commendable Simon, strives to provide the highest level of customer service. We take pride in our unwavering commitment to meet and exceed expectations, ensuring every interaction reflects the standards we uphold.
As we continue to foster our legacy of excellence, we are thrilled to have your affirmation of our commitment. Thank you for being a part of our journey, Robin, and we look forward to serving you with the same consistent quality in the future.
Warm Regards,
Customer Experience Team
The courier kept stalling to deliver the furniture. A manager at one stop offered me 100$ to be patient until the next day. They came and the furniture is lovely
Dear Carol,
Firstly, thank you for taking the time to share your experience with us. We truly value your feedback and appreciate your engagement in helping us better understand our customer's experiences.
Our team is committed to maintaining the highest standards in customer service. We believe in going the extra mile and making sure every touchpoint along our customer's journey is as seamless and delightful as possible.
We are proud to consistently deliver excellence in service, and we strive to leave lasting impressions of quality, care, and professionalism. Your satisfaction is our top priority, and we're happy to know that your recent experience underscores our commitment to this mission.
Best Regards,
Customer Experience Team
I was very apprehensive about buying furniture online that I had never seen in person. However, this was the only dining room furniture that met my requirements on size, construction, and price that I could find. It was delivered today, and my husband and I love it! We love the appearance, the size, the weight, and the way it expands to meet our needs. It is great to be happily surprised instead of disappointed!
Dear Kathy,
We're thrilled to hear from you and truly appreciate you sharing your positive experience with us. Your feedback is a vital part of our commitment to delivering the best possible service.
Our aim is always to provide products that not only meet but exceed your expectations. We take pride in maintaining the highest quality standards for our furniture, ensuring they perfectly align with your needs in terms of size, construction, and price.
Thank you once again for recognizing our efforts, Kathy. We're delighted that you're pleased with your purchase. We will continue to strive for excellence, delivering products that leave our customers happily surprised every time.
Warm Regards,
Customer Experience Team
Called for order verification. Customer service representative was very helpful and knowledgeable. Pleased with the experience!
Dear Shelly,
We're thrilled to receive your kind words and thank you for taking the time to share your positive experience with us. Your engagement is what drives us to strive for excellence every day.
Our team is deeply committed to providing top-notch service, and your feedback affirms the hard work we put in every day. Our customer service representatives are trained and equipped to be as helpful and knowledgeable as possible, ensuring that every interaction is as seamless and pleasant as yours.
Your satisfaction is our benchmark for excellence, and we're delighted to hear that we've been able to meet your expectations. We pledge to continue providing this level of service, consistently setting the bar high for ourselves and the industry as a whole.
Thank you once again for your encouraging words, Shelly. We look forward to serving you again in the future with the same level of excellence that you've come to expect from us.
Best regards,
Customer Experience Team
Looking for a media cabinet for my guest room! I found exactly what I was looking for! I placed the order and have confirmation that it would be here by Friday, less than a week after ordering! Anxious to receive the cabinet! Everything has been smooth sailing and the price was perfect
Dear Patricia,
We truly appreciate you taking the time to share your positive experience with our services. Your engagement with us is highly valued.
Our team is committed to maintaining the highest standards in customer service, delivering a seamless shopping experience from start to finish. We are thrilled to hear that your order placement was smooth, and the delivery timeline met your expectations.
We take great pride in ensuring our customers find exactly what they're looking for with ease, and at a price point that feels just right. Your kind words affirm the effort we put into upholding this level of service excellence.
Thank you once again for your kind review, Patricia. We look forward to continuing to exceed your expectations!
Best Regards,
Customer Experience Team
Saw a large clock online and the 1 stop bedrooms price was significantly lower than everyone else. I worried it was some sketchy site but took a chance and ordered the clock. Immediately got confirmation of my order and several updates over the next 2-weeks tracking the progress of the shipment. It arrived within 15 days of being ordered and it is SPECTACULAR! I will, without hesitation, do business with them again. Nothing sketchy here, just a normal online retailer. I have no problem blasting a bad or fake seller but these guys are legit. You can shop with confidence.
Dear Dan,
We sincerely appreciate you taking the time to share your wonderful experience with us. It is always a pleasure to receive such positive feedback from our valued customers.
Your satisfaction is our top priority, and we're thrilled to hear that our commitment to providing exceptional service and quality products has resonated with you. We strive to ensure that every transaction is seamless, from browsing our extensive range to receiving your selected item, and we're delighted that your experience reflects this.
Our team is dedicated to maintaining the high standards that you have experienced, and we're pleased to have been able to exceed your expectations. We're grateful for your trust and look forward to continuing to serve you with the same level of excellence in the future.
Once again, thank you for your support and for endorsing us as a reliable online retailer. Your confidence in us is our greatest reward.
Best Wishes,
Customer Experience Team
Coby or Colby was very helpful in getting me the best price possible, this was my second order with you all, and will be bringing my business back.
Dear Matthew,
It's a pleasure to hear from you again and we are thrilled to know about your positive experience with Kobi. Your continued trust in us is greatly appreciated.
We believe in delivering nothing but the best for our valued customers like yourself, and it's wonderful to see our commitment reflected in your interactions with us. Our team works tirelessly to ensure that we provide exceptional service at every touchpoint, and Kobi is indeed a shining example of that.
Thank you once again for your generous feedback. We look forward to maintaining these high standards of service and being your preferred choice in the future. It's our mission to consistently exceed your expectations, and we're grateful for the opportunity to do just that.
Best Regards,
Customer Experience Team
We had been looking for new bedroom furniture for a while. Both local, larger cities near our home and online. We came across 1 stopbedrooms and found exactly what we were looking for at a good price. After we made our choice and ordered. We immediately received confirmation of our order and we were able to check on the progress of our order online. Within a few days we received a phone call confirming our address and phone number. At that time we were offered the "White Glove" delivery service in which I was hesitant to add the additional cost. I sure glad I did though. The delivery service was also very nice to deal with and kept us informed of the delivery. They gave us an approximate delivery time and then also called when they were within a half hour of arrival. They took all the pieces of the bedroom set to the bedroom and assembled everything. Once they were done they took all of the boxes and packing materials with them.
Dear Robert,
Firstly, we would like to extend our heartfelt appreciation for taking the time to share your experience with us. Your feedback is invaluable and we're thrilled to hear you enjoyed your shopping journey.
We are steadfast in our commitment to delivering top-notch customer service, ensuring a seamless process from the moment you place your order, right through to the delivery at your doorstep. Our "White Glove" service is designed with our customers' convenience in mind, and we are delighted to know it added value to your experience.
In conclusion, we strive to consistently offer exceptional service, and it's affirmations like yours that remind us of our mission. We take pride in making our customers' experiences memorable and look forward to continuing to serve you with the same level of excellence in the future.
Best Regards,
Customer Experience Team
I went online looking for a bedroom set that I liked, i found it on this website.The price was the lowest I could find, I called them and the purchase was fast and easy.
All the questions.
That I had were answered.
I would purchase from this website again.
Dear Gordana,
We are thrilled to hear about your positive shopping experience with us. Your feedback is much appreciated!
Thank you for taking the time to share your thoughts. We strive to ensure that every customer interaction is as seamless and pleasant as yours. Our dedicated team is always ready to assist, ensuring all inquiries are handled promptly and professionally.
Your satisfaction is the direct reflection of our unwavering commitment to maintaining the highest standards in customer service. We constantly seek to provide a simple, efficient, and enjoyable shopping experience for all our valued customers like you.
We are proud to have met your expectations and we're excited to continue delivering the same level of service excellence in the future. Thank you once again for choosing us for your furniture needs.
Best Regards,
Customer Experience Team
The service provided by 1StopBedrooms was top notch and I would definitely recommend them! The website was easy to navigate and find what I was looking for and the price was great. The communication regarding the order and delivery exceeded my expectations with emails/texts every step of the way and I received my furniture much earlier than expected. I already recommended 1StopBedrooms to the delivery guy that delivered the furniture.
Dear Jaime,
We are thrilled to receive your wonderful review. Your engagement and feedback are sincerely appreciated.
At our core, we believe in maintaining an unwavering commitment to superior customer service, from our easy-to-navigate website to our proactive communication. It's our highest priority to ensure every customer feels valued and satisfied with their purchase journey.
Your experience is a testament to our consistent dedication to service excellence. We strive to not only meet, but exceed customer expectations, and it's reviews like yours that affirm we are on the right path.
Thank you again for sharing your positive experience. We look forward to continuing to provide exceptional service in the future.
Best Regards,
Customer Experience Team
Another excellent purchase from this company. I have bought a lot of merchandise over the past decade or so and this was no exception to the excellence and customer service. Love my new sofa and loveseat set. It is perfect.
Dear Melanie,
We're thrilled to see your feedback, and we truly appreciate you taking the time to share your experience with us.
Your continued patronage over the years is what motivates us to uphold our high standards of service. We take immense pride in delivering products that not only meet, but exceed, our customers' expectations. Your new sofa and loveseat set is a testament to our commitment to this promise.
We strive to provide exceptional service consistently, and it's always rewarding to hear from loyal customers like you who have experienced this firsthand. Your satisfaction is our greatest accomplishment.
Thank you once again, Melanie, for reinforcing our narrative of sustained excellence in customer service. We look forward to providing you with the same high-quality service and products in the future.
Best regards,
Customer Experience Team
I was very pleased with the service provided by Simon at 1stopbedrooms.com. He was very knowledgeable and answered all of the questions I had regarding my order. I would not hesitate to recommend Simon and 1stopbedrooms to any friends and/or relatives I have who are looking to purchase quality furniture at very good prices!
Dear Marc,
We're thrilled to hear about your positive experience! Your feedback is genuinely appreciated, and it's always a pleasure to hear from satisfied customers.
At the heart of our operations is a commitment to providing exceptional service, driven by our knowledgeable team members like Simon. We take pride in assisting our customers with the utmost professionalism and expertise, ensuring they find the perfect furniture for their needs.
Your kind words affirm the consistent effort we put into maintaining our high standards. It's customers like you who inspire us to strive for excellence in all aspects of our service. Thank you once again for your review, and we look forward to continuing to exceed your expectations.
Best regards,
Customer Experience Team
Great experience! Ordering online was easy. Prices are awesome! Shipping was fast. Delivery was quick. My couch, loveseat, and ottoman all arrived in perfect condition. Delivery guys were nice, friendly and helpful. And white glove service was excellent. I would definitely recommend 1stopbedrooms to a friend or family member and I will use them again in the future. 😄
Dear Evan,
We truly appreciate you taking the time to share your experience. Your feedback is invaluable and we're thrilled to hear that you had such a positive experience with our service.
We're committed to providing our customers with the highest level of service, from our easy online ordering process, to our competitive pricing, fast shipping, and of course, our exceptional white glove delivery service. It's always our pleasure to ensure your furniture arrives in perfect condition, with friendly and helpful delivery staff.
Your recommendation speaks volumes to our consistent dedication to excellence in service. We can't wait to continue delivering the same high standard of service you've experienced on your future orders.
Thank you once again for your kind words and your trust in us.
Warm Regards,
Customer Experience Team
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Richard,
We are sincerely grateful for your 5-star review and for taking the time to share your positive experience with our community. Your acknowledgment is what fuels our commitment to going above and beyond for our customers.
We take immense pride in maintaining our high standards of customer service, ensuring that every interaction, from browsing to checkout, is seamless and enjoyable. Your feedback is a testament to our unrelenting dedication to these values.
In the spirit of constant excellence, we will continue to strive to exceed expectations and deliver the best possible service to each and every customer. Thank you once again, Richard, for your encouraging words. We look forward to serving you in the future!
Best regards,
Customer Experience Team