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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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I found exactly what I needed on the website for a fair price. I had to speak with a customer service representative named Simon regarding shipping to a rural area. Simon was very nice and helpful. He helped us pick out a mattress to go with the bedroom set I purchased. The mattress arrived in less than three days, and I'm still waiting on the furniture to be delivered. As long as the furniture is delivered and in great condition, then I will definitely buy again from 1st stop bedrooms.
It took a little to get our items. However. They worked hard to get them delivered within the needed time. Very professional amd they set it up very quickly. Great customer service!
I had an awesome experience. I worked with Daniel who was friendly, helpful and knowledgeable. He worked really hard at getting me great pricing, for my chest purchase. This is my second purchase and I will definitely back for a third!
It was easy to navigate the website and I found GREAT prices, for high quality, beautiful furniture!
It was easy to navigate the website and I found GREAT prices, for high quality, beautiful furniture!
I bought my bedroom set a couple years ago at a local furniture store and only got one night stand. When I tried to purchase another one at the local store where I bought it, I was told that it was discontinued however, I found it on 1 stop bedrooms and sure enough I now have a second nightstand.
I had to replace my couch and love seat (my dogs, literally, chewed them up) but, I wanted to save money too. My friend referred me to 1StopBedroom because of the good experience she had replacing her bed. The website was easy to navigate. I waited a month to get my items, which is fine, it was during the holidays, so I expected to wait. The delivery was seamless and the delivery men were very professional and helpful.
This was my first time ordering through 1Stop. The gentleman that called about the order was very professional and helpful. The delivery men called ahead of delivery, brought the furniture inside and set it up. They were polite and everything went great.
Customer service with the initial purchase was quick. They were able to answer all my questions. Delivery date was slightly later than expected. Will review again once product is delivered. However great price and warranty return of funds if not used is great.
We ordered 4 padded bar stools. Our order came in a timely fashion. We were pleasantly surprised by the quality of the stools. The boxes came with some damage but all the contents were in good shape. The stools were easy to put together and the color is just what we wanted.
I had been searching for a dining room table without any luck. Today I decided to try again, and I hit the jackpot! Found 1StopBedrooms, I thought my eyes were playing tricks on me, so I decided to call to make sure they actually had my dream table…. Everything was golden, custom service was the best, it was so good, 1StopBedrooms will be our first choice when looking to purchase furniture. Plus they are also located in North Carolina too! We highly recommend them, you will not be disappointed!
Even though the delivery was late, there was constant updates about it's progress. Very appreciated! The delivery was very smooth. And the chair is of great quality!
Had a great experience. Love how convenient the white glove delivery was. Now I have a nice comfortable couch and no mess to clean up!
Our neighbor recommended "1Stop" and we were absolutely surprised by the pleasant experience.
Easy and secure with verification requirement.
Dear John,
We're delighted to see your wonderful feedback! Your engagement and thoughts are greatly appreciated.
Our commitment to providing a secure, straightforward experience is unwavering, and we take immense pride in meeting and exceeding our customer's expectations. Our verification process is a vital part of this dedication, ensuring that every interaction is as seamless and safe as possible.
Thank you for affirming our dedication to service excellence. We will continue to strive for the highest standards in customer service, creating a consistent and delightful experience for all our customers.
Warm regards,
Customer Experience Team
The customer service was excellent. My cabinet was delivered quickly and for a price that couldn't be beat! Very pleased with the experience.
Dear Haley,
Thank you for taking the time to share your experience with us. We appreciate your feedback and are thrilled to hear that our service met your expectations.
Our team is committed to providing outstanding customer service, timely delivery, and competitive pricing. Your satisfaction is a testament to the dedication and commitment we bring to our work every day.
We continuously strive to uphold the high standards we have set, ensuring that every interaction you have with us is as seamless and positive as the one you experienced.
Thank you once again, Haley. We look forward to continuing to exceed your expectations and delivering excellence in all our services.
Best regards,
Customer Experience Team
Ashley sold out of the bed I wanted, so when I found out 1stop had it, I was thrilled! I got the white glove service and they were excellent! Fast friendly service. Will be shopping with email again!
Dear Frederick,
We're absolutely delighted to hear from you! Your engagement in sharing your experience is truly appreciated.
At 1Stop, we take immense pride in maintaining our gold-standard customer service, and your review reaffirms our commitment. Our team works tirelessly to ensure your satisfaction, making your shopping experience swift, efficient, and enjoyable.
Your positive feedback encourages us to keep delivering the high-quality service that we're known for. We look forward to being your first choice for all your future needs, always meeting and exceeding your expectations.
Thank you once again, Frederick, for recognizing our commitment to excellence.
Best regards,
Customer Experience Team
Better prices and communication was great. After ordering the items were on backorder and they communicated. Then they shipped as soon as the item was back in stock. The packages are well put together too.
Hello Jamie,
We appreciate the time you took to share your positive experience with us. Your feedback is invaluable as it helps us understand how well we are meeting our customers' needs.
We pride ourselves on our transparent communication and ensuring a seamless customer experience, even when faced with unexpected challenges such as backorders. It's all part of our commitment to delivering the highest quality of service that you rightly expect from us.
Rest assured, we will continue to uphold these high standards, ensuring that every package we deliver is a testament to our dedication to excellence. We look forward to serving you again in the future.
Thank you again for your encouraging review and your trust in our service.
Best Regards,
Customer Experience Team
I had been wanting to order new counter stools for a few years, but could not quite pull the trigger. The ones I fell in love the with were far out of my budget. However, I found a "dub" look that I fell love with. Every store I look at was out of stock.
1StopBedrooms had it noted in stock. I finally placed the order. It had gone out of stock again. When I inquired on delivery, customer service was quick to respond and provide an update.
Although the new date was not ideal, the actual delivery date came two months earlier and right in time for the holidays!
The stools themselves are perfect! I love the look!
I had a great shopping experience with one stop bedroom. The order process was seamless and the white glove delivery was excellent. I will definitely order from this company again. Oh by the way, I ordered a loveseat, sofa, and recliner, which I am very pleased with.
Dear Felisa,
We appreciate your heartwarming feedback and the time you took to share your positive experience. Thank you for your engagement.
Your review is a testament to our unwavering commitment to ensuring seamless and excellent service. Our team is dedicated to providing a smooth order process, professional white glove delivery, and high-quality furniture that our customers can truly enjoy.
We strive to consistently deliver this level of excellence, shaping memorable shopping experiences for all. Your satisfaction is our greatest achievement and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Excellent customer service and product was more beautiful in person. Would buy from them again!
Dear Laura,
We truly appreciate you taking the time to share your positive feedback with us. Your kind words are a testament to our ongoing commitment to providing excellent customer service.
We believe that every interaction with our customers is an opportunity to exceed expectations and deliver a standout experience. It is our unwavering dedication to high standards that drives us to ensure every product is as beautiful, if not more, in person as it is in our customers' imaginations.
We are thrilled to hear about your satisfaction with our service and product. Your endorsement is a shining example of the consistent excellence we strive to maintain in all facets of our business. Thank you once again, Laura, for your acknowledgment.
With sincere gratitude,
Customer Experience Team
I was a little worried about using 1stopbedrooms if for no other reason then they were so much cheaper than everyone else. Free delivery and no sales tax where I live were added bonuses. Our experience was very good, and had no issues at all.
Dear Justin,
Firstly, I'd like to extend my sincerest gratitude for taking the time to share your experience with us. Your feedback is invaluable in our ongoing pursuit of customer satisfaction.
At 1stopbedrooms, we take pride in offering our customers high-quality products at competitive prices, complemented by seamless service. Our team works tirelessly to ensure that every interaction is a positive one, and your experience reaffirms the dedication we put into our work.
Our commitment to maintaining these standards of service is unwavering, and we're thrilled to hear that your journey with us was a smooth one. We firmly believe that providing excellent service is a norm, not an exception, and your review emphasizes this ethos.
Thank you once again for your kind words, Justin. We look forward to assisting you with your future home furnishing needs, ever dedicated to the excellence you've come to expect from us.
Best Regards,
Customer Experience Team
I ordered a new sectional for our newly remodeled living room and the entire process from start to finish was easy and smooth. The furniture was delivered by very knowledgeable and professional staff. We are thoroughly enjoying our purchase and will definitely be looking to place future orders!
Dear Kevin,
We sincerely appreciate your kind words and the time you took to share your positive experience with us. Your satisfaction is the best testament to our commitment to providing exceptional service.
We are pleased to hear that your experience, from ordering to delivery, was smooth and enjoyable. Our team strives to ensure every interaction is characterized by ease, professionalism, and extensive knowledge. We believe this is integral to the top-notch service our customers deserve.
Once again, thank you for recognizing our high standards and the efforts we put into making every purchase a rewarding experience. We take pride in our consistent excellence in service, and are thrilled to have you as part of our community. We eagerly look forward to serving you in the future.
Warm Regards,
Customer Experience Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Torrie,
Thank you for taking the time to share your positive experience with us. We truly appreciate your engagement and your kind words.
Your feedback is a testament to our commitment to delivering outstanding customer service, as we strive to make every interaction with us as seamless and convenient as possible. The white glove delivery you enjoyed is a part of our unwavering dedication to exceed customer expectations at every turn.
We're thrilled that you're enjoying your new comfortable couch, and we'll continue providing high-standard services that make your life easier. Our consistent excellence in service is fueled by wonderful customers like you.
Thank you once again for your review.
Best Regards,
Customer Experience Team