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7 CupsReviews 717

2.8

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7 Cups Reviews Summary

7 Cups has a rating of 2.8 stars from 717 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 7 Cups most frequently mention good listeners, customer service and self harm. 7 Cups ranks 5th among Self Help sites.

service
288
value
252
shipping
80
returns
79
quality
255
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Texas
1 review
0 helpful votes
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This is such an amazing website and it helps so much. The listeners are always very supportive of the members and of each other, and the group chats are so pleasant and help me take my mind off of daily stresses.

Date of experience: January 30, 2023
California
1 review
1 helpful vote
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7 cups is a fantastic place to go for help. You cannot make it to a therapist, and you don't have the assets to afford any type of help, 7 cups is a great alternative. Free, active, and helpful links, positive community, and caring listeners are just a few reasons why it is an alternative worth trying. Forums, 1on1 chats, or group therapy sessions included in the free section. Paying can get you a trained and licensed therapist but it isn't needed to just come and vent.

Date of experience: January 27, 2023
Pakistan
1 review
0 helpful votes
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Amazing work
January 27, 2023

I have to say 7 cups have done a great job by launching this. It is great for people who are unable to share things with friends or family.

Date of experience: January 27, 2023
Kansas
1 review
1 helpful vote
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Amazing site
January 24, 2023

I love this site. It is so comprehensive of peoples feelings. The listeners are almost always helpful.

Date of experience: January 23, 2023
India
1 review
0 helpful votes
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7cups is great for venting out,casual talk,mental support for people who just want to talk to someone and its totally anonymous platform to chat and maintaining privacy of the memebers and listeners. I found great listeners who helped in my tough times of sadness.
Other than that i would like to say, the app and the website needs a bit software enhancing because it has few glitches and a little user interface improvements. Over all the website is smooth. Thank you 7 cups

Date of experience: January 23, 2023
Minnesota
1 review
0 helpful votes
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Anxiety
January 16, 2023

I feel like their a chance for everyone to express themselves and seek help from other people that a thing or too.

Date of experience: January 14, 2023
Croatia
1 review
0 helpful votes
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Great site
January 9, 2023

Its a great and helpful site, trained listeners do help a lot and theres nothing but love and support!

Date of experience: January 9, 2023
Pakistan
1 review
0 helpful votes
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Friendly environment
January 10, 2023

I extremely appreciate the friendly environment here. One of the things I am basically a fan is that the supportive listeners and mods, guiding at every step with keen interest and polite behavior

Date of experience: January 9, 2023
Australia
1 review
5 helpful votes
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Not sure why, if you deactivate someone's account at least email them why. I did nothing wrong so own up and tell us why!

Date of experience: December 18, 2022
Massachusetts
1 review
3 helpful votes
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NOT A GOOD PLACE
December 5, 2022

I really can't give a star to this place. Their TOS chuck full of terms setting the liability, not theirs, if you get a listener who isn't listening, therapist that isn't properly vetted, and they constantly censure you like you were in a psychiatric facility. Seriously, the best people who understand you are the people who share your diagnosis; not always the listeners (who aren't liable just regular people) or even the therapists (who are not vetted for competency). I give this site a NO STAR because it is restrictive of a persons civil rights and First Amendment rights!

Date of experience: December 5, 2022
Utah
1 review
0 helpful votes
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Best Place To Chat
November 20, 2022

I'm a member and a listener, and I love the site so much! I love being able to connect and help people as a listener and get help myself when I'm feeling down as a member. There are a few issues I've come across, but none that can't be fixed by going to the 7Cups Support chat by moderators. Would recommend!

Date of experience: November 19, 2022
Georgia
1 review
4 helpful votes
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Horrible experience
November 18, 2022

I spoke to a listener on here and I had a friend who was very suicidal and depressed and is currently saying suicidal things online. The listener told me "just let it be and their partner will take care of it even though their relationship is unstable". This listener also didn't listen to a thing I said they kept telling me there is nothing I can do and let it be. They proceeded to keep giving advice or making assumptions instead of listening. Suprisingly they were a high ranked listener.

Date of experience: November 18, 2022
GB
1 review
0 helpful votes
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Listener
November 18, 2022

After receiving a lot of support from this app I decided to train to become a listening and it is the best thing I have ever done. Being able to support people on a daily basis is such an amazing feeling. Seeing the major impact 7cups has had on people it is incredible to see that something that is free and avaliable for everyone to use is amazing. I highly recomend from both a listener and a support point of view.

Date of experience: November 17, 2022
Czechia
1 review
7 helpful votes
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Not a safe place to be
November 3, 2022

I am a listener with some counseling experience, joined the platform because I really want to make a difference and help people. I am female.
But what annoys me are these users, who join to start sexy chats, harassment or violence towards female listeners. Many times I've blocked the user and he came back again soon under a different username.
Many members with fake stories, absolutely bizarre and unrealistic, just waste of my time and time of the members who really need help and support.
If you politely turn down a request, you can get a warning from a platform that someone has reported you for being not enough kind or empathic, which is nonsense! Considering listener's work and the fact that they're doing all of this free of charge in their spar time. This is very unfair.

I think it would be great to provide some kind of benefits ( if no money, then vouchers, gift card, etc) for long term listeners, that would make us feel more appreciated...

Date of experience: November 3, 2022
Georgia
1 review
0 helpful votes
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Amazing!
November 1, 2022

One on one help is super duper great. I feel as if they all support me and never miss a beat when comforting me, and helping me go through what I go through.

Date of experience: November 1, 2022
Australia
1 review
0 helpful votes
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Wholesome
November 1, 2022

This is the most wholesome website that i have ever been on. At 7cups, people care a lot about mental health, that thats really important. There are so many communites, its so inclusive!

Date of experience: November 1, 2022
Texas
1 review
6 helpful votes
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$#*! these People
October 29, 2022

They stole my everything. They took what was left of my sanity, my dignity, even my appetite. If you suffer five minutes on this website, you become more sympathetic to why mass shootings are a common occurrence in the US.

Date of experience: October 29, 2022
Colorado
1 review
0 helpful votes
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Lovely
October 13, 2022

There's wonderful caring people who actually listen to what you have to say. They always have a solution for what your going through and make your day better by the minute. I definitely recommend them!

Date of experience: October 12, 2022
Florida
1 review
0 helpful votes
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It's ight
October 10, 2022

This website overall is pretty good. We got some good people, including me. But ye this website has therapists and all that for all ages too! Its pretty cool

Date of experience: October 9, 2022
West Virginia
1 review
0 helpful votes
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My review
September 19, 2022

It is really helpful and inspiring thoughtful kind genus so thouhful help you cope with your problems

Date of experience: September 19, 2022

From the business

Need Help? Find someone to talk to for online therapy & free counseling. Online text chat about relationship & marriage problems, breakups and more as you talk to strangers.