Armed Forces Vacation Club
business logo of Armed Forces Vacation Club

Armed Forces Vacation ClubReviews 32

2.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Armed Forces Vacation Club?
grey star
grey star
grey star
grey star
grey star

Armed Forces Vacation Club Reviews Summary

Armed Forces Vacation Club has a rating of 2.5 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Armed Forces Vacation Club most frequently mention and armed forces. Armed Forces Vacation Club ranks 28th among Vacation sites.

service
15
value
17
shipping
5
returns
7
quality
13

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Rohn W.
Unfollow Rohn W.
Share Review
Report Review

I'm very disappointed with AFVC. I reserved a hotel room and paid extra ($30 per night) to have it fully refundable if cancelled. I had to cancel the hotel due to logistics of travel. I received an email saying the reservation is not refundable. I have been in a discussion with your team all morning. Now I've learned that AFVC uses Expedia to book the rooms and now I'm stuck between working with 2 third parties to get refunded. I requested to speak with a supervisor and I'm told this is as high as I can go. I'm very very disappointed! I can book directly through Expedia and not pay the annual membership fees to AFVC. This is extremely UNSAT!

Date of experience: October 13, 2025
Louisiana
1 review
0 helpful votes
Follow Clayton K.
Unfollow Clayton K.
Share Review
Report Review

Relearning.
May 27, 2025

Been gone for several years, Good so far. It was good in the past, I expect the same now. Looking for new deals and adventures.

Date of experience: May 23, 2025
North Carolina
1 review
0 helpful votes
Follow Cheryl H.
Unfollow Cheryl H.
Share Review
Report Review

Awesomeness
May 20, 2025

I have been enjoying the site just learning different things navigate through easier and of course love the savings

Date of experience: May 20, 2025
New York
1 review
0 helpful votes
Follow D R.
Unfollow D R.
Share Review
Report Review

Was introduced to Armed Forces Vacation Club and haven't booked a vacation anywhere else since. So many Options and always great places with pleasing services. Have never had a bad experience! We save so much money we can take more vacations, better places! All over the world, Hotels, Resorts, Villa's, Something special for just you, 2 of you or the whole family.

Date of experience: April 12, 2025
Virginia
1 review
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Share Review
Report Review

I tried to book two consecutive weeks in June for this summer. Unfortunately, it was booked for the same week on 2 reservations and customer service was able to help me.

Date of experience: April 21, 2025
Alabama
1 review
1 helpful vote
Follow Sean M.
Unfollow Sean M.
Share Review
Report Review

Amazing discounts
March 20, 2025

This is great for Veterans! I really appreciate the discounts and look forward to more vacations!

Date of experience: March 17, 2025
Wisconsin
2 reviews
8 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

As a retired Veterans Services Executive Vice President, I joined this so called ( Armed Forces Travel Club) almost a year ago. I recently decided to use it for the first time. Several days before my wife and I had reservations to stay at a resort in our area, there were weather forecasts for rain. I contacted this club to change our date two days past our original date, and was informed that they couldn't change the date and I would lose the entire amount if I failed to go. I asked to speak to a manager or Director and was told there was no manager to speak to. So I asked to speak with a supervisor and spoke to someone who said they could try to cancel and apply for a refund, however she was sure my request would be denied. I reluctantly accepted her explanation and later traveled to the Resort. Upon arrival at the Resort I spoke with a Reservations Manager who stated that if Armed Forces Travel Club would have contacted them they would have agreed to the cancelation; refund and rebook for my reservation. They further advised that I contact them directly in the future as they could have given me a much better rate! They further said that third party bookings is a big problem for everyone. In addition they also said that the Armed Forces Travel Club is really Expedia and not a brick and mortar Military Travel Club. Please know we did enjoy the resort and there was some limited discount. However Beware Readers!

Date of experience: August 7, 2024
Colorado
1 review
0 helpful votes
Follow Eunice A.
Unfollow Eunice A.
Share Review
Report Review

Rates are amazing
May 30, 2024

The rates for vacations for the week are amazing. It makes it more realistic to be able to go on vacation either alone or with family.

Date of experience: May 30, 2024
Georgia
1 review
8 helpful votes
Follow Mamie W.
Unfollow Mamie W.
Share Review
Report Review

At first they were great deals— 7 nights at a big resort for $349 and sometimes I'd snag a BOGO. Then I invested in the premium membership to get better, cheaper deals. The resorts got more expensive, were the worst resorts mostly the beds and old beaten furniture. Workers were exceptional always. So now I'm using Airbnb cause at least I know which unit I will stay at as opposed to the trashy unit. And resort now ask for a daily resort fee which jacks up the price but not the quality of your unit. AFVC ain't it Ms Thang. Do not do this to your family or to yourself.

Date of experience: April 12, 2024
West Virginia
1 review
7 helpful votes
Follow Drew F.
Unfollow Drew F.
Share Review
Report Review

The deals look enticing, but be aware that the $300 to $400 per week is little more than a service fee for AFVC, not what you will pay for the resort (at least for the all-inclusive offers). When you start the actual booking process, be sure to scroll to the 'Resort Information' section towards the bottom of the page; that is where you will see the 'Resort Fees', which is the additional cost you will actually pay per person per night. In many cases this 'Resort Fee' will be significantly more than what you would pay through almost any other travel site. Perhaps AFVC provides value outside the realm of all-inclusives, but if you are looking for an all-inclusive resort vacation just ignore AFVC, they are not remotely competitive, and the fact they advertise these resorts at $300/$400 per week is inaccurate, shameful, and frankly, speaks to the integrity level of the organization.

Date of experience: April 1, 2024
Georgia
1 review
4 helpful votes
Follow Jerry B.
Unfollow Jerry B.
Share Review
Report Review

Terrible customer service
February 24, 2024

Booked a 2 day trip to Las Vegas and had to cancel. Armed Forces Vacation Club gave me the run around about my refund. I canceled well in advance of the cancellation policy and all they gave me was the run around. One excuse after another.

Date of experience: February 24, 2024
Texas
1 review
10 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

Knew I want to go to Hawaii next year. Tried their $409/week search. Found almost all properties were in South America (way south) and in Austria. It did let me select Honolulu, but when I did, it gave me $409 for 3 days not 7 as the offer clearly states this benefit is supposed to be. Ok, figured maybe I was asking too much to get a special resort pricing in Hawaii. So then I looked for a hotel in Spain, which I intend to go to in just under 6 months from now. What did my search return? 4-pages of "not available" on all the properties! Really? Not a single property in Spain has availability 6-months from now. I doubt that is true. What is more likely is that this club is a croc.

Date of experience: October 30, 2023
Washington
1 review
16 helpful votes
Follow Mario G.
Unfollow Mario G.
Share Review
Report Review

AFVC offers certificates for $309 or $100 less than the normal rate for future use. When you go to use them, you have to go to another site, Resort Vacation Certificates, https://www.resortcerts.com, and there is nothing available for the certificate. Everything desirable has upgrade fees. There are locations available on AFVC for the normal weekly price but they are not available on the certificate site. It's a complete SCAM.

Date of experience: August 21, 2023
Florida
1 review
14 helpful votes
Follow Arlene V.
Unfollow Arlene V.
Share Review
Report Review

No refund if canceled
August 5, 2023

Bought the travel insurance just in the event of unforeseeable circumstances. Well, husband had a work emergency that caused our plans to be canceled. Call the customer service number and was told that we had to file a claim. Our reason for canceling was not listed in the "covered reasons " and therefore we are out $600! PLEASE READ THE COVERED REASONS! ITS LAUGHABLE!
WILL NEVER USE ARMED SERVICE TRAVEL AGAIN! PRICELINE IS A SCAM!

Date of experience: August 5, 2023
Washington
2 reviews
26 helpful votes
Follow Sincerity L.
Unfollow Sincerity L.
Share Review
Report Review

Years ago this club did cater to Armed Forces personnel and families, by keeping their inventory up and their prices down. But it was a long time ago. Now this is merely a low grade timeshare/hotel 3rd party renting agency which is all about $$. Their inventory and quality of their rentals went down to the very bottom, yet their prices went up so much so that very often renting directly from the resort or via other timeshare rentals aggregator sites is cheaper. I am surprised that Armed Forces continue to be linked to this business, even if in name only.

Date of experience: July 1, 2023
Pennsylvania
1 review
17 helpful votes
Follow Jeff W.
Unfollow Jeff W.
Share Review
Report Review

Caution
December 22, 2022

READ... REREAD! And then read again. The deals are waaaayy too good to be true, and once you start to look at the fine print you will understand, Think of it as outside a base. Financing E1 and up!

It does not come with the stripper/Temp Dependent... But otherwise these deals are on the same line up!

Date of experience: December 22, 2022
Florida
1 review
40 helpful votes
Follow Judy M.
Unfollow Judy M.
Share Review
Report Review

I booked 11 days at LaQuinta, Airport Clearwater Florida through AFVC. I paid in advance. The AFVC highly recommended it. The hotel was by far the most dilapidated, filthiest, roach infested place I have ever seen. I had to leave after two days due to the roaches, filth and patrons. The hotel would not give me a refund. They said they would send AFVC the credit($545). AFVC said the purchase was non-refundable. I offered to show the agent the photos I had of the severity of the situation. She gave me a bogus email to send the photos to and refused to give me her last name. This site takes advantage of veterans! Stay away!

+1
Date of experience: November 24, 2022
Hawaii
1 review
17 helpful votes
Follow Anonymous A.
Unfollow Anonymous A.
Share Review
Report Review

Welcome to the Third World
September 17, 2022

If you don't care for AC, tv, running showers, and really enjoy roaches, then AFVC is for you.

Don't make the mistake of coming here in hopes of making your partner happy. Just come here if you like 1 star experiences at 1 star prices.

Date of experience: September 17, 2022
Massachusetts
1 review
24 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

I have been trying to find a nice family vacation to the Massachusetts Cape Cod beach for years through AFVC. I have never found a hotel that has an opening outside the November to February time frame. I haven't seen any deals similar to those advertised. I am retired now, so I'm flexible. I cannot imagine that any active duty person could use this site, knowing that deployments and training exercises can occur with little or no notice.

Date of experience: August 17, 2022
Texas
1 review
29 helpful votes
Follow Selena P.
Unfollow Selena P.
Share Review
Report Review

Be careful when booking. The advertised price may seem nice. They usually advertise $200-$400/7night stays. But There are hidden fees. You'll most likely be better off just booking through the actual resort's website or a travel agency. Save some money and always do research on cancellation.

Date of experience: April 30, 2022