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Armed Forces Vacation Club has a rating of 2.5 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Armed Forces Vacation Club most frequently mention and armed forces. Armed Forces Vacation Club ranks 28th among Vacation sites.
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I'm very disappointed with AFVC. I reserved a hotel room and paid extra ($30 per night) to have it fully refundable if cancelled. I had to cancel the hotel due to logistics of travel. I received an email saying the reservation is not refundable. I have been in a discussion with your team all morning. Now I've learned that AFVC uses Expedia to book the rooms and now I'm stuck between working with 2 third parties to get refunded. I requested to speak with a supervisor and I'm told this is as high as I can go. I'm very very disappointed! I can book directly through Expedia and not pay the annual membership fees to AFVC. This is extremely UNSAT!
Been gone for several years, Good so far. It was good in the past, I expect the same now. Looking for new deals and adventures.
I have been enjoying the site just learning different things navigate through easier and of course love the savings
Was introduced to Armed Forces Vacation Club and haven't booked a vacation anywhere else since. So many Options and always great places with pleasing services. Have never had a bad experience! We save so much money we can take more vacations, better places! All over the world, Hotels, Resorts, Villa's, Something special for just you, 2 of you or the whole family.
I tried to book two consecutive weeks in June for this summer. Unfortunately, it was booked for the same week on 2 reservations and customer service was able to help me.
This is great for Veterans! I really appreciate the discounts and look forward to more vacations!
As a retired Veterans Services Executive Vice President, I joined this so called ( Armed Forces Travel Club) almost a year ago. I recently decided to use it for the first time. Several days before my wife and I had reservations to stay at a resort in our area, there were weather forecasts for rain. I contacted this club to change our date two days past our original date, and was informed that they couldn't change the date and I would lose the entire amount if I failed to go. I asked to speak to a manager or Director and was told there was no manager to speak to. So I asked to speak with a supervisor and spoke to someone who said they could try to cancel and apply for a refund, however she was sure my request would be denied. I reluctantly accepted her explanation and later traveled to the Resort. Upon arrival at the Resort I spoke with a Reservations Manager who stated that if Armed Forces Travel Club would have contacted them they would have agreed to the cancelation; refund and rebook for my reservation. They further advised that I contact them directly in the future as they could have given me a much better rate! They further said that third party bookings is a big problem for everyone. In addition they also said that the Armed Forces Travel Club is really Expedia and not a brick and mortar Military Travel Club. Please know we did enjoy the resort and there was some limited discount. However Beware Readers!
The rates for vacations for the week are amazing. It makes it more realistic to be able to go on vacation either alone or with family.
At first they were great deals— 7 nights at a big resort for $349 and sometimes I'd snag a BOGO. Then I invested in the premium membership to get better, cheaper deals. The resorts got more expensive, were the worst resorts mostly the beds and old beaten furniture. Workers were exceptional always. So now I'm using Airbnb cause at least I know which unit I will stay at as opposed to the trashy unit. And resort now ask for a daily resort fee which jacks up the price but not the quality of your unit. AFVC ain't it Ms Thang. Do not do this to your family or to yourself.
The deals look enticing, but be aware that the $300 to $400 per week is little more than a service fee for AFVC, not what you will pay for the resort (at least for the all-inclusive offers). When you start the actual booking process, be sure to scroll to the 'Resort Information' section towards the bottom of the page; that is where you will see the 'Resort Fees', which is the additional cost you will actually pay per person per night. In many cases this 'Resort Fee' will be significantly more than what you would pay through almost any other travel site. Perhaps AFVC provides value outside the realm of all-inclusives, but if you are looking for an all-inclusive resort vacation just ignore AFVC, they are not remotely competitive, and the fact they advertise these resorts at $300/$400 per week is inaccurate, shameful, and frankly, speaks to the integrity level of the organization.
Booked a 2 day trip to Las Vegas and had to cancel. Armed Forces Vacation Club gave me the run around about my refund. I canceled well in advance of the cancellation policy and all they gave me was the run around. One excuse after another.
Knew I want to go to Hawaii next year. Tried their $409/week search. Found almost all properties were in South America (way south) and in Austria. It did let me select Honolulu, but when I did, it gave me $409 for 3 days not 7 as the offer clearly states this benefit is supposed to be. Ok, figured maybe I was asking too much to get a special resort pricing in Hawaii. So then I looked for a hotel in Spain, which I intend to go to in just under 6 months from now. What did my search return? 4-pages of "not available" on all the properties! Really? Not a single property in Spain has availability 6-months from now. I doubt that is true. What is more likely is that this club is a croc.
AFVC offers certificates for $309 or $100 less than the normal rate for future use. When you go to use them, you have to go to another site, Resort Vacation Certificates, https://www.resortcerts.com, and there is nothing available for the certificate. Everything desirable has upgrade fees. There are locations available on AFVC for the normal weekly price but they are not available on the certificate site. It's a complete SCAM.
Bought the travel insurance just in the event of unforeseeable circumstances. Well, husband had a work emergency that caused our plans to be canceled. Call the customer service number and was told that we had to file a claim. Our reason for canceling was not listed in the "covered reasons " and therefore we are out $600! PLEASE READ THE COVERED REASONS! ITS LAUGHABLE!
WILL NEVER USE ARMED SERVICE TRAVEL AGAIN! PRICELINE IS A SCAM!
Years ago this club did cater to Armed Forces personnel and families, by keeping their inventory up and their prices down. But it was a long time ago. Now this is merely a low grade timeshare/hotel 3rd party renting agency which is all about $$. Their inventory and quality of their rentals went down to the very bottom, yet their prices went up so much so that very often renting directly from the resort or via other timeshare rentals aggregator sites is cheaper. I am surprised that Armed Forces continue to be linked to this business, even if in name only.
READ... REREAD! And then read again. The deals are waaaayy too good to be true, and once you start to look at the fine print you will understand, Think of it as outside a base. Financing E1 and up!
It does not come with the stripper/Temp Dependent... But otherwise these deals are on the same line up!
I booked 11 days at LaQuinta, Airport Clearwater Florida through AFVC. I paid in advance. The AFVC highly recommended it. The hotel was by far the most dilapidated, filthiest, roach infested place I have ever seen. I had to leave after two days due to the roaches, filth and patrons. The hotel would not give me a refund. They said they would send AFVC the credit($545). AFVC said the purchase was non-refundable. I offered to show the agent the photos I had of the severity of the situation. She gave me a bogus email to send the photos to and refused to give me her last name. This site takes advantage of veterans! Stay away!
If you don't care for AC, tv, running showers, and really enjoy roaches, then AFVC is for you.
Don't make the mistake of coming here in hopes of making your partner happy. Just come here if you like 1 star experiences at 1 star prices.
I have been trying to find a nice family vacation to the Massachusetts Cape Cod beach for years through AFVC. I have never found a hotel that has an opening outside the November to February time frame. I haven't seen any deals similar to those advertised. I am retired now, so I'm flexible. I cannot imagine that any active duty person could use this site, knowing that deployments and training exercises can occur with little or no notice.
Be careful when booking. The advertised price may seem nice. They usually advertise $200-$400/7night stays. But There are hidden fees. You'll most likely be better off just booking through the actual resort's website or a travel agency. Save some money and always do research on cancellation.