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AlibrisReviews 107,015

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,919
shipping
10,909
quality
10,903
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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The book prices are great, but then shipping costs practically double the sale price by the time it's all said and done. I still buy because I'm trying to support others besides that one really big website… Shopping Alibris requires a different strategy that I have failed to develop this far. But I'm grateful it exists.

Date of experience: December 14, 2025
Ohio
1 review
0 helpful votes
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Books are always shipped with great care
December 24, 2025
Updated review

Books are always shipped with great care. I find that the selection is as good as the "typical shops" at a more affordable price.

Date of experience: December 14, 2025

Finding moments of joy
December 8, 2025
Previous review

The price was great and the book was never used. I use your website often and recommend it to others.

Date of experience: November 28, 2025
New Mexico
1 review
0 helpful votes
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I love them, great quality, quick and best prices
December 24, 2025
Updated review

I love them, great quality, quick and best prices. I had trouble with a goodwill order and they fixed it right away. The best!

Date of experience: December 14, 2025

I love this company for its integrity
December 6, 2025
Previous review

I love this company for its integrity. The great prices are a bonus

Date of experience: November 26, 2025
Missouri
1 review
0 helpful votes
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Great site for book-lovers
December 23, 2025
Updated review

Great site for book-lovers. I decided to give my existing copy to a Haiku friend for Christmas so am ordering a replacement for myself!

Date of experience: December 13, 2025

Alibris is a godsend to all book lovers
November 19, 2025
Previous review

Alibris is a godsend to all book lovers. They have a large catalog at great prices and always deliver one's selections quickly and in pristine condition.

Date of experience: November 9, 2025
Arizona
1 review
0 helpful votes
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Fine fine fine fine fine fine fine fine fine fine fine fine fine

Date of experience: December 13, 2025
Connecticut
2 reviews
0 helpful votes
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Happy with my order of 4 books and 1 CD
December 23, 2025
Updated review

I went on a "mad streak" and ordered four books I'd been thinking about and one classic CD from the 1970's that I'd wanted to get for a while. Alibris kept me up to date on the order status. It turned out that one book was not in stock. The vendor deeply apologized via email, my money was refunded, and I bought the book from another vendor on Alibris. Overall, I was satisfied with staggered deliveries because I knew the order status. Alibris and the vendor were timely and fair with the one hitch in my order. I'm happy.

Date of experience: December 10, 2025

You had a good selection of the used book I wanted
October 23, 2025
Previous review

You had a good selection of the used book I wanted - by price, by condition, etc. I easily found the edition I wanted. Checkout was simple, since I am a returning customer.

Date of experience: October 13, 2025
Florida
1 review
0 helpful votes
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Good variety of books and they're easy to order. I like the fact that different sellers are shown. Also, appreciate seeing a description and image of the books if avaliable.

Date of experience: December 13, 2025
Michigan
1 review
0 helpful votes
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Good book, great price.
December 23, 2025
Updated review

I was looking for a certain book as a gift. I found exactly what I wanted, in very good condition, at a remarkable price. I am a very happy customer.

Date of experience: December 13, 2025

You have the book I want at a great price
December 2, 2025
Previous review

You have the book I want at a great price. Your website is easy to use. I'm a happy customer.

Date of experience: November 22, 2025
Alabama
1 review
0 helpful votes
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I had a very good experience and/or highly recommend them to anyone that needs book including hard to find ones, scholarly, etc!

Date of experience: December 13, 2025
Colorado
1 review
0 helpful votes
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So happy to find what I was looking for! Also love the choices available for each author. Thank you for the amazing service you provide.

Date of experience: December 13, 2025
Louisiana
1 review
0 helpful votes
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Always satisfied
December 23, 2025
Updated review

I have veen shopping with Alibris for decades and I recommend you regularly. Prices are reasonable, quality as described and prompt delivery. Nothing negative so far

Date of experience: December 13, 2025

It was very easy to ordered the dads were offered at...
December 12, 2025
Previous review

It was very easy to ordered the dads were offered at a very good price

Date of experience: December 2, 2025
Hong Kong
1 review
0 helpful votes
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While my order is an international transfer, the parcel didn't leave the origin country (US) for quite a while (4 weeks). The tracking info is also incorrect; it showed my parcel had departed from my destination country's airport.

Date of experience: December 13, 2025
Virginia
1 review
0 helpful votes
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Excellent selection and ease of ordering
December 23, 2025
Updated review

Excellent selection and ease of ordering. They have a consolidation program which saves money and it is offered free to the user. Great Used Book Site!

Date of experience: December 13, 2025

Always a great buy at ALIBRIS
November 20, 2025
Previous review

Always a great buy at ALIBRIS. Have used this website for two years and the service is smart and professional.

Date of experience: November 10, 2025
Virginia
1 review
0 helpful votes
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I always check Alibris first
December 23, 2025

I always check Alibris first. Usually, I find a book that works -- and I'm supporting resale (keeping books in circulation) and small business! Win-win-win!

Date of experience: December 13, 2025
North Carolina
2 reviews
0 helpful votes
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Consistently Excellent
December 23, 2025
Updated review

Great selection of books at exceptional prices. Received all orders within days. My go-to book store for personal, professional, and gift needs.

Date of experience: December 13, 2025

Alibris has no equal in selection and prices of books
May 22, 2025
Previous review

Alibris has no equal in selection and prices of books. Absolutely the best online bookstore.

Date of experience: May 12, 2025
Illinois
1 review
0 helpful votes
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Easy to find options
December 22, 2025

Easy to find options. Appreciate that the location of shop makes it easier to get from one sources So can limit environmental impact of shipping. Would love to have that be even easier

Date of experience: December 12, 2025
Tennessee
1 review
0 helpful votes
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Everything is good so far!
December 22, 2025

Everything is good so far! This is my first time using this service. We'll see how the process ends up once I receive my order.

Date of experience: December 12, 2025
Indiana
1 review
0 helpful votes
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Found book
December 22, 2025

Found book. Ordering was quick. I didn't have to mess with Passwords that are never right, and I could pay via Pay Pal, so no worries with my credit car on this first time order at this company.

Date of experience: December 12, 2025
Pennsylvania
5 reviews
7 helpful votes
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Good Product, Horrible Experience
December 22, 2025
Updated review

I picked out a book for a Christmas present and was informed that it qualified for free shipping if I added more items with the "free ship" icon. But no matter which items I added, shipping remained in my cart. I contacted Alibris, but they were no help. They gave me answers like, "You have nothing in your cart" (I had 2 books), "You have to pick books with the "free ship" icon" (I did), "Shipping will disappear when you begin checkout" (It didn't). I don't think they even looked at the screen shots I sent. I finally figured out (without any help from Alibris) that the free shipping didn't work if you chose PayPal. I did order the books without using PayPal, and they came, and I am satisfied with them. But the checkout process was the worst, and the Alibris team was useless. Interestingly, once I posted an online review, as requested by the email I received, Alibris suddenly contacted me, admitted the problem existed with their cart, and gave me an incredibly convoluted method whereby free shipping would work with PayPal. So if you want to get any satisfaction from Alibris, I guess you need to post an unfavorable review online. I won't say I'll never order from them again, but they're now at the bottom of my list of booksellers instead of the top.

Date of experience: November 20, 2025

It took me over a week to figure out why the free shipping...
November 30, 2025
Previous review

It took me over a week to figure out why the free shipping would not work. Your "help" crew couldn't figure out that it doesn't work if I select the PayPal option. First, they should know that. Second, they should not email me 6 times saying I don't have the minimum order in my cart (not true) and that I chose books that didn't qualify (also not true). Cart was poorly constructed so that I couldn't use the payment option I wanted; customer service was worse.

Date of experience: November 20, 2025
Pennsylvania
1 review
0 helpful votes
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Much prefer guest checkout
December 22, 2025

Much prefer guest checkout. I'm sick of passwords & individual accounts. Just trying to buy something, don't want to join a club

Date of experience: December 12, 2025