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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I like how you help consolidate shipping to save money. Good communication.
It is easy to search for the book you are looking for- the purchasing options are very clear- you are not bombarded with additional ads or discount schemes.
From start to finish, Alibris is fast and easy to use. The amazing supply of books available is the reason I always check Alibris FIRST when I'm looking for a book. Thank you, Alibris, for being here for all of us!
I love the way Alibris directs you to other books similar to the one you are searching for! I find even better books than the one I wanted!
Passwords are an unnecessary complication. I can never remember them. Sometimes I've given up and just gone to Abe books where I can still use a Guest checkout if I forget my password.
They always have a good selection of the books. I'm looking for, it always said good to like new condition. Upon receipt books are always in The condition as stated. Shipping is usually quick.
Great selection, a lot of more obscure titles, sourced from near and far. Every title I've purchased was in at least the advertised condition, and delivered in reasonable time.
Love this site. Have had a number of great experiences. However a few weeks ago I was given a refund and had to infer that the book in question was no longer available. I didn't see any notes or emails regarding the (lack of) transaction.
But otherwise you folks are a-ok.
I needed six books in a series (as a gift), and I couldn't locate them anywhere else. I've used Alibris in the past, and I intend to make it my first choice when I need books.
Shipping charges are a biut deceptive. IT says eligible for free shipping and I selected books that were all eligible for free shipping (originally I had more in my cart totalling over $50). But then I was hit with high shipping charges compared to other sites.
You have canceled this item twice. Thank you for suggesting alternatives, but let's hope the third to seller comes through.: ;)
Every book is a treasure! Alibris always has what I'm looking for. Books come in the condition described and from one reader to another the book adds value to those who read it and those who offer it for someone else to buy.
An issue: you keep sending me email requests (at *******@runbox.com) to verify that I received an order, but all you send is a date and shipment number. I frequently order books from Alibris. I'm not going to go and track down the date I ordered and the shipping number in order to answer your query. HOWEVER, if you listed what books I ordered in the email, I would easily be able to tell you immediately whether they arrived in good form.
You always seems to have such a wonderful array of choices to look through and such detailed information about them all. Thank you again for that and for such a user friendly website!
I had to place order 3 times and try 2 different credit cards before it would go thru I finally think I got it but I'll have to wait to see if I get an mail confirming it
The text book came in great condition but it came over a week after the listed latest possible delivery date. Additionally I was given no updates on the status of my package from the seller for over 2 weeks after ordering.
It was a little hard trying to figure out how to pick the book I want from the different prices. I finally found out how to do it but it was confusing on my phone.
Quick and easy checkout. Good selections. The descriptions are accurate. If it says excellent condition it's usually spotless, or like new. Good condition is always acceptable.
I like browsing titles on the website. The books come as described, are priced fairly, and delivery was reasonably fast.
I enjoy acquiring books with a history. Alibris has them and has a huge "inventory". That let's me support small businesses and easily find the books I want.
First time shopping... we'll see how things go... had a book my husband wanted... hopefully it'll arrive on time... if it shows up then I'd definitely upgrade rating...
Thank you. Why do you make me add content? I have nothing to say, other than I order the book I want to read. Once I read the book I probably have something to ad.
Alibris has a wide variety of products, and I'm certain you will find what you're looking for and much more. Although much cheaper than anywhere else, the quality of the products that Alibris provides is top notch.
The process is super simple to go through, delivery time is modest, and Alibris takes care of you through it all.
I seriously recommend Alibris!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.