Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 107,014

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,919
shipping
10,909
quality
10,903
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Guillermo P.
Unfollow Guillermo P.
Share Review
Report Review

Easy to find what I am looking for
December 30, 2025

Easy to find what I am looking for. I read about the item in another book and I want to give it as a gift to my friend and could only find it in Alibris

Date of experience: December 20, 2025
Kansas
1 review
0 helpful votes
Follow Deanna D.
Unfollow Deanna D.
Share Review
Report Review

No Fuss Purchase
December 30, 2025

Found book was looking for on search which also gave me comparison pricing. Great value buy, even better condition than as listed. Easy to order. Packaged with care. Good communication from purchase to receipt of item even offering solutions if we're issues.

Date of experience: December 20, 2025
Texas
2 reviews
14 helpful votes
Follow HERBERT J.
Unfollow HERBERT J.
Share Review
Report Review

Great site to shop good books from it has a lot of great book to purchase from and i will come to shop when looking for the books I like.

Date of experience: December 20, 2025
Florida
1 review
0 helpful votes
Follow Gary F.
Unfollow Gary F.
Share Review
Report Review

Quick, efficient and simple; good source of hard to...
December 30, 2025
Updated review

Quick, efficient and simple; good source of hard to find out of print books. Good variety of suppliers, prices and book conditions.

Date of experience: December 20, 2025

Local history
July 24, 2025
Previous review

Easy navigating Alibris web site. Multiple list of reliable providers. Great values. Fast delivery. Accurate description of book condition.

Date of experience: July 14, 2025
Arizona
1 review
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

Great book poor shipping
December 30, 2025

Book was top notch. Well described. However shipping is in question. Minneapolis to Chicago to Las Vegas to Arizona. Does not seem efficient.

Date of experience: December 20, 2025
Florida
1 review
0 helpful votes
Follow Retired Teacher N.
Unfollow Retired Teacher N.
Share Review
Report Review

Good service
December 30, 2025

The books I've bought from Alibris are in good-great condition. They usually arrive within 3-7 days. That's very good service. And I like buying used books.

Date of experience: December 20, 2025
Virginia
1 review
0 helpful votes
Follow Doug J.
Unfollow Doug J.
Share Review
Report Review

Better than new
December 30, 2025

I was looking for a good used copy of an old book and found it here. The listing said it was in average condition, which was fine with me so I ordered it. Not only did it arrive days before I expected it, but the book is in perfect condition. Not a mark, scratch or anything on it. It's like new and for WAY BELOW what a new copy would have cost. Very glad I found it, but then over the years I've found numerous books here in similar condition and with very good pricing.

Date of experience: December 20, 2025
Virginia
1 review
0 helpful votes
Follow santa c.
Unfollow santa c.
Share Review
Report Review

Ordered two items on Dec 15,2025 (#75719366-1 & -2)...
December 30, 2025
Updated review

Ordered two items on Dec 15,2025 (#*******-1 & -2) that show being delivered on Sept 22,2025. I have not received these two items. I have emailed the sellers and DHL. Can someone at Alibris please help me in finding out where my purchases are?

Regards,
William Clark

Date of experience: December 20, 2025

Book sellers charging more for Shipping than the books...
December 25, 2025
Previous review

Book sellers charging more for Shipping than the books is a rip-off.

Date of experience: December 15, 2025
North Carolina
1 review
0 helpful votes
Follow Betty J.
Unfollow Betty J.
Share Review
Report Review

You are great and so trustworthy!
December 30, 2025
Updated review

You are great and so trustworthy! I have had many orders in the past and each time my order has arrived in the time expected. I appreciate the ability to order books that don't break the bank but still give me the ability to have my own library. Thanks so much.

Date of experience: December 20, 2025

Books are available, inexpensive and shipped quickly
April 19, 2025
Previous review

Books are available, inexpensive and shipped quickly. Great service. Thank you.

Date of experience: April 9, 2025
Pennsylvania
1 review
0 helpful votes
Follow Sandra D.
Unfollow Sandra D.
Share Review
Report Review

Check out cumberson
December 30, 2025

Check out cumberson. Wouldn't take order with new credit card. Kept deflecting to old one, Had to redo whole order with new caed. Didn't know the problem until I left site and started over again.

Date of experience: December 20, 2025
California
1 review
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Share Review
Report Review

"Detailed descriptions" of books are not actually detailed
December 30, 2025
Updated review

"Detailed descriptions" of books are not actually detailed. This feature needs significant improvement. A description of damage, in addition to the hood / fair five-stage rating system is warranted. And a specific detail of which edition and year published for each book is also needed.

Date of experience: December 20, 2025

Shipping fees are too expensive; frequent buyers need...
August 18, 2025
Previous review

Shipping fees are too expensive; frequent buyers need a deal on shipping.

Date of experience: August 8, 2025
New York
1 review
0 helpful votes
Follow Janet R.
Unfollow Janet R.
Share Review
Report Review

Alibris is for Book Lovers
December 30, 2025
Updated review

I depend on Alibris for finding books out of print or expensive. Searching is easy. Descriptions of condition are less than generous; books marked fair are usually good or very good. Shipping is fast. Hooray for a better option than you-know-who.

Date of experience: December 20, 2025

Fast delivery, great price
August 25, 2025
Previous review

Title says it. Not using Amazon. Al8bris has been around the block and does it right.

Date of experience: August 15, 2025
South Carolina
1 review
0 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Share Review
Report Review

I have ordered from alibis many times
December 30, 2025

I have ordered from alibis many times. There is always a great selection with great pricing. The website is easy to navigate and shipping is reasonable.

Date of experience: December 20, 2025
New Hampshire
1 review
0 helpful votes
Follow Deb C.
Unfollow Deb C.
Share Review
Report Review

First stop
December 30, 2025

When looking for books, Alibris is usually me first choice.

Date of experience: December 20, 2025
California
1 review
0 helpful votes
Follow Antonio C.
Unfollow Antonio C.
Share Review
Report Review

Pretty great
December 29, 2025

I found what I was looking for at a good price. It delivered very fast, and was as described. It did arrive in Amazon packaging, which was a disappointment since I was hoping to avoid Amazon but oh well.

Date of experience: December 19, 2025
Washington
1 review
0 helpful votes
Follow Madison C.
Unfollow Madison C.
Share Review
Report Review

Last order of Middle Ground being returned. Condition wasn't as stated. I got $5 coupon. I cannot find how to apply coupon to my new Midfle Ground order.

Date of experience: December 19, 2025
Mississippi
1 review
0 helpful votes
Follow DANIEL R.
Unfollow DANIEL R.
Share Review
Report Review

Great selection of CDs...
December 29, 2025

Great selection of CDs... Easy Searching... Pricing is outstanding... I would wait to buy many CDs at once... Shipping was as much as the (2) CDs I bought...

Date of experience: December 19, 2025
Michigan
1 review
0 helpful votes
Follow Nancy C.
Unfollow Nancy C.
Share Review
Report Review

Why two packages?
December 29, 2025
Updated review

I found several things I wanted to buy (I always do) but had to make two separate orders to ship some books to my sister and some to me. I purposely chose my books from one sender to make the shipping simpler but they came in two different packages several days apart! I thought they would ship together. I don't know yet if this happened to my sister, too. That said, both arrived in great shape and I am happily reading something I really love.

Date of experience: December 19, 2025

I always find things I want here
December 8, 2025
Previous review

I always find things I want here. I wish I could split my order to different addresses.

Date of experience: November 28, 2025
Indiana
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Wide ranging DVDs and books
December 29, 2025
Updated review

Wide ranging DVDs and books. If you can't find it here, you can't find it anywhere. Never had a bad experience here and all the vendors are very receptive. Anything you want you'll find here. Books, DVDs, CDs, I have tried them all.

Date of experience: December 19, 2025

Great prices, great selection but the shipping is kind...
September 10, 2025
Previous review

Great prices, great selection but the shipping is kind of expensive.

Date of experience: August 31, 2025
Alaska
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

I got into an unresolvable loop with online ordering. I thought I unchecked that mailing and billing were the same. Apparently not. I was shipping to a friend. The 'system' thought I was using her address for the billing on my cc. I could not get back to modify that entry or edit the billing address. Very frustrating. I finally opted for PayPal - which had its own problems.

Date of experience: December 19, 2025