On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Allurez has a rating of 3.3 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allurez most frequently mention customer service, engagement ring and wedding band. Allurez ranks 10th among Engagement Rings sites.
We monitor reviews for authenticity
Great customer service and product selection. Quality products at a reasonable price.
The order took longer than we expected but we were sent an email when it was sent - delivery was overnight- the ring was very nice
While I do like the actual necklace, I purchased it for a Christmas present and was assured it would arrive in time…I did not receive the necklace until a week after Christmas so timing was disappointing…
I got the cross ring with emeralds and diamonds. It's a very nice piece, perfect fit, and it was delivered quickly considering it wasn't made until I ordered it.
Slow to dispatch after several communications, yet very happy on arrival in terms of quality and presentation.
A little slow getting the order placed order called you people on the phone your people were not very skilled a little snotty on the phone will have to think about future purchases
I love the charm but it took several weeks to arrive
I purchased a pair of earrings for my daughters birthday they are beautiful earrings very easy to order what you want and delivered very quickly I will definitely order from Allurez again
There was a lack of communications regarding the order. No order confirmation. No shipping confirmation.
I got exactly what I wanted at a much better price from a competitor. The item came as described. Customer service was excellent. They were honest about delivery. I called them to check on delivery, and they were able to give me exact shipping date. Gave shipping updates.
Good accurate description of the products, easy and convenient ordering.
Beautiful ring! She loved it! Shipped perfectly. Came later than expected though
I bought a ring and the ring didn't ship for nearly two weeks after the website said it would. They never gave an accurate timeline
The ring took longer than expected but the ladies with customer service were very kind and kept me informed. Once I received the ring it was well worth the wait.
Easy to work with and responded to my emails quickly.
Really good products and service, i receive my order in good time and everything is perfect
Answer: At Allurez we offer 100% satisfaction guaranteed, and in fact we have the highest customer satisfaction rate in the industry. We offer free shipping and easy returns, so we make the shopping experience very easy and risk free.
Answer: Hi Laura, it is very easy to get a hold of our customer service team. Simply call us at 800-554-3509 or email us at service@allurez.com
Answer: I cannot provide a success story because these crooks have made the last six months of our engagement HELL while we try to get them to fix the terrible workmanship they provided.
Answer: I'm sorry sweetheart, but they are organized scammers. I see they got you too. We got to do our part by putting the genuine review out that show their shady practices so that another one of us doesn't fall victim. God bless
Allurez.com is committed to providing you with the largest and the finest selection of engagement rings, wedding bands, bridal jewelry, fine fashion jewelry, and certified loose diamonds.