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The company has garnered mixed feedback, with some customers appreciating the quality and design of specific products, particularly costumes and shoes. However, a significant number of reviews highlight serious concerns regarding customer service, including unresponsive support, shipping delays, and a problematic return policy. Many customers expressed frustration over receiving incorrect or incomplete orders and a lack of communication from the company. Overall, while there are positive sentiments about product quality, the prevalent issues with customer service and fulfillment suggest a need for improvement in operational reliability and customer support practices.
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I ordered here the beginning of June 2020 and they had sent an automated email saying I should receive a tracking link WITHIN 48 hours it's been 2 weeks NO RESPONSE all they send is automated emails and no one calls no one answers DO NOT BUY ANYTHING FROM THESE DISGUSTING PEOPLE MAKE SURE TO DISPUTE YOUR CHARGE! YOUR WELCOME
I placed an order June 8th, paid for priority shipping, and it still says processing. I reached out several times by email and phone to figure out why it has not shipped, yet the company has not responded and my credit card was immediately charged. Their website and automated emails say orders are being processed within ONE business day; this is completely misleading. The customer service is terrible and the company should be ashamed for taking money from customers and not processing or following up on orders. I have seen several customers reach out to the company regarding the same issues. This company is a scam. Order Number #*******.
I love this company iv been a loyal customer over 10yrs& I'm always satisfied & if& when I'm Not customer service is awesome
I am so unhappy with my purchase. I have to warn other customers of how awful these swimsuits are. The quality is terrible, fabric so thin you can see through and the size "large" bottoms are so small they barely cover more than a thong. Complete false advertising! Worst quality bikinis I have ever seen.
I love their shoes! I have bought so many shoes and accessories from Ami. Most of my shoe collection is from this site! And they're so affordable! I would definitely recommend!
Really enjoyed browsing stylish bathing suits and even bought 5 bikinis. Black, yellow, blue, purple, stars/stripes. And, I threw in a cute pair of boots too! Woohoo!
I've been shopping here for a long time. I've purchased shoes, clothes and swimwear. Alway quality merchandise. It always looks like it was described. They have great prices too.
I'm so sad because I'm a business owner so I definitely ordered in bulk and the items are nothing like they were displayed online. Please reconsider before ordering from this site. I have to now take a lost and be potentially embarrassed by my clientele and try to somehow tremendously discount this cheap looking mess. I tried on an item to see if it was as bad as it look. I wear a small and the item fit like a large. The large look like it fit small. Never again
I was nervous at first about ordering since hadn't ordered from here before. Order came on time and I'm very satisfied with what o ordered.
My go to "closet" for years. Amazing prices and quality, fashionable items. Shipments have always been received on time.
I ordered something on May 3rd, sent an email to cancel my order and refund my money twice and waited for them to reply, it's now May 6th and still no confirmation or reply to my request, I will never buy from here again and regret my choices because I need that money for food and hydro now that I've been left to pay for everything!
I've been buying from this site for a while, I love their shoes! I have like 15 pairs of boots and I gotta say they are just as beautiful as advertised. I order my regular size which is 8.5, but if in the image I see that the shoe comes not so wide I'll prefer a 9. Their shipping is always on point. You can contact customer Service if anything is wrong but to be honest I've never had an issue. So I've never had to contact them. In total I've made about 5 or 6 orders, and they were all what I expected and more! Most fabulous styles, as well as affordable! Will definitely keep on buying from amiclubwear
Do not order if you are depending on an outfit to wear soon. Make sure you order a couple months before any event because your clothes might fit or they might send you something broke. They will not respond to you in any sense of urgency.
I like your clothes and shoes. I would like to see more maxi dresses in your selection. You have great prices and styles. Everywhere I go people ask where I got my shoes, boots or sandals. I love Amiclubwear.
I had to find some mask for my dad he works in home improvement and he had ran out of mask at first I was just using new socks well ankle socks to make the mask but I was looking to order something for myself and came across masks that were on the website and happy to see so many different ones to choose from well my dad and his work crew were very happy to receive their new mask thank you so much
Absolutely love the quality of their clothing and always get my items shipped faster than I anticipated. The jeans I ordered were made in Italy and fit my hips perfectly.
Only thing is I ordered a bikini this last time and it was the wrong order :(. They were able to refund but wasn't easy getting ahold of them rn.
I purchased a color metallic string bikini not sure if my wife would like it or even try it on? Then she walked into the room in a it and a pair of stilettos! Excellent quality! Awesome pricing! It looked as if it was custom tailored for her! I immediately went online and ordered the leopard V bikini! After seeing herself in the bronze bikini and loving it she could not wait to try on the leopard print! She put the Victoria secret girls to shame! Awesome site! We will be shopping here often!
I placed an order for a face masks and filters and received panty liners. I'm still waiting on a email back to receive the correct merchandise
I have been shopping faithfully for years to purchase my heels from here. I always get compliments for each one that I have worn. I will always recommend this website to purchase your heels.
Whenever I need to grab a quick outfit or the perfect pair of shoes I go to AMIclubwear! They never fail me, even if I don't find what I came looking for... there's always an alternative either equally appealing or better!
Answer: I am honestly shocked by so many negative reviews. How could I have had such a positive experience, every single time, ordering several times over the past 5 - 6 years and so many others see the site as a scam and worst ever? Wow!
Answer: Shipping to New York take 3-4 days. If you need it faster you can select 2nd day air.
Answer: Hi Corta, Thank you for contacting AMIclubwear.com. May you please provide us with your full name or send us a DM and our social media team will confirm the winner and will contact you with a update. Thank you and have a wonderful day. Warm regards, AMI
Answer: A: Hi Cynthia, Thank you for shopping with AMIclubwear.com. Please contact our call center for all cancellation of order as we reply back to our e-mails within 48 hours and your order could have shipped before we've answer your e-mail. We also do not cancel orders through this Sitejabber as we do not know what your order number is. Thank you and have a wonderful day. T (855)264-9327 Customer Service Hours 9:00AM-3:00PM PST Warm regards, AMI
Answer: Hi Cynthia, Thank you for shopping with AMIclubwear.com. Please contact our call center for all cancellation of order as we reply back to our e-mails within 48 hours and your order could have shipped before we've answer your e-mail. We also do not cancel orders through this Sitejabber as we do not know what your order number is. Thank you and have a wonderful day. T (855)264-9327 Customer Service Hours 9:00AM-3:00PM PST Warm regards, AMI
Answer: Hi Yasime, Thank you for shopping with AMIclubwear.com. We apologize for your back order items. We tried to issue your refund today but was not able to because it look like you have open a claim with PayPal. Once a claim is open, PayPal will not allow us to issue any refunds until they have finished their investigation or if you decide to close your claim. I you wish to have your claim open with PayPal then we would have to wait until they notify us once PayPal complete their investigation or if you decide to close the claim yourself, please notify us and we will process your refund immediately. Thank you and have a wonderful day. Warm regards, AMI
Sells fashionable clothing for women.