AppleReviews 2,094

I recently purchased the 32" monitor after the original order 27" monitor failed. I ordered online and the girl asked me what kind of stand for 32" monitor, I said basic. She, like me, thought that a $5000 monitor would come with a stand like all of my past Macs; to date that would be 5 computers. I suffered a mild heart attack and had to wait to unpack my new monitor, to my surprise it didn't come with a stand of any-kind. I was told I had to buy a stand for $1000 bucks, you went too far...I'm returning the 32" monitor and getting the 27". I promise you I will never buy any apple product again...thank goodness their are other companies nipping at your heels. I need at least 2 more computers and will buy from anybody but you...the Greed...absolute GREED treating customers like this!

I sent $3,991.84 check to bank of America to Appler inc and they cant seem to tell me if they got it for 2 pro max 15 phones, i have talked to 31 customer service people for 20 hrs now and 2 out of 31 did anything at all, Annie a supervisor said she could a nd will not help and will not call me back(12-28) one rep said after 1 hour she could not get help from her on company and another had me on phone foe 1.5 hrs and at 4 pm the phone went to a message that for me to contact my bank card and went off?now get this im trying to spend almost 4 thousand dollars and nothing

I was using iphone 13 under warranty for two years. In two years and one month my device iphone 13 has green display. Contacted apple support from 4th December to 23rd December. According to him, the device was also given to the service center
No physical issue whatsoever. Only update 17.12 children has become an issue.
For the last 20 days apple support was promising to help me and repair the device. But today is the 24th. By aaple on Dec 2023 I was told that you can get the display change from Kazarun, but will have to pay which should be around 24k.? What do I do now? Why am I being penalized when I did nothing wrong? Because I am a part of the apple eco system?
I did not get any satisfactory answer from apple support team and apple service center
I would like to tell everyone not to buy aaple product, so that you can save me from the trouble. OnePlus is making green display for free OnePlus can be a good upsen?

Apple is literally trying to kill me with their "new" oxygen app. 2 weeks all worked fine no big issues. On the health app. Got out of hospital today. Quite sick. Oh we need to access your photos to help u now. Oh and u have to pay if you want to know if you're dying. Want your friends and family to know what's happening oh we can't really help with that. Have u got the right code?!? Do you mind sharing all your photos. With everyone. Last two apple "upgrade" complete nightmare. Last iPhone product that will be purchased after 15 years. Of sticking with them through some horrendous updates. Great work "upgrade team" nice work
Apple. Lost a 15 year customer tonight. Spent thousands with these mk ultra losers. Yes my review is helpful. Please for the love of god. Take a Christmas break (sorry you guys probably hate Christmas it's racist bro) regroup. Try making lives easier healther not harder more stressful in 2024 Fingers crossed don't die tonight. Will have my partner update for you all if I die. That updates going to be a super helpful update for everyone. (Please pray for me peeps). What a nightmare apple has become. Used 30% battery just trying to write a review

Apple sells overpriced apps that become faulty and disappear from their store. They then replace those old unusable apps by different ones with a very similar name, to push customers towards buying the same service multiple times. They play real dirty! Worth starting to look into Samsung or Google straight-away. I bought a super expensive German dictionary for £26.99. All of a sudden it simply stopped to work, vanished from the app store, so it can't be used, downloaded or updated anymore. Apple refused me any refund or compensation. Oh look, what a coincidence: there is actually now a different app dictionary on the Apple Store with the same logo, nearly the same name, with the exact same functions for only £17.99! So, surprise, surprise, I have no other choice but to buy it, uh? And in a few years, when this new app will stop to work to be replaced by another fairly similar one, I'll need to buy it again. And again. And again. A blatant scam method to charge customers £65, £80, £100 and so on, if they need to keep using the same service and fuctions over the years. Simply revolting!

As I post this I have been on hold for 45 minutes on a simple problem that should be able to be solved by Apple. (flickering of video unit) The frustration level is very high, as a developer and a loyal customer, I am wondering if Apple still monitors the service level that their representatives are giving. I post this here to see if other developers and loyal customers are experiencing this same type of problem, it makes me to want to leave apple for good.

How can you not hate Apple. Buy anything other than apple, they are monopolizing you guys... you need apple products to work with other apple products... I CANT USE MY WINDOWS COMPUTER THEYRE MAKING ME BUY A MAC TO TRANFER $#*! OFF MY PHONE...

I absolutely hate Iphones. My kid forgot the passcode to unlock. Try to login to apple ID and forgot the password word to that! It willl be 2 weeks before we can use the phone!
We will never get an Iphone or anything that has to do with Apple. They absolutely sucks

I bought a custom-made laptop from Apple, which means I paid extra money to add more features, and I was very satisfied with it until I purchased the new iPhone 15, again the most expensive model. The new iPhone comes with a USB-C cable, and when I tried it for the first time with my laptop, it didn't work. I never, or hardly ever, use USB-C, which means the problem must have been there from the beginning, indicating a manufacturing issue. However, Apple wants me to pay for the repair, which I believe is absolutely wrong. I haven't done anything wrong to cause this issue; in fact, I never used that port, so why should I pay for a manufacturing problem?
I am very dissatisfied with the customer service I received from Apple this time.

Your commercial was people clicking their fingers together is dumb and then you have no email that you can even send to you.
I wouldn't buy one of your products if you paid me.

Because I was taking too many pictures while on vacation. Apple decided instead of stopping the back up it would just delete all my photos. This included the picutres of my recently deceased parents. I can't get away from Apple fast enough. Customer support says I am not the first, so sorry. No there are not any older backups where your photos would be. Apple just doesn't care about anything except getting an extra dollar off of you after you purchase their extremly expensive phone.

The associated cussed me out, call me the biggest assxxle, dumpest mother fuxxer, on the planet, than hung up, I called them back they charge my card 21.94, when I ask for it back, they told me that they are keeping my money, watch them how you do business with them, they were not very nice on the phone, the supervisor laugh when I told him when his associates call me, he comment and I quote, are you one, they are crooks and not very nice on the phone

I'm done with Apple. The iPhone is junk. I'm switching to Android. The phone has problems that are never fixed. The Apple store looks stupid. They can't help you with any problems.

Be aware that if you purchase an Apple Care Plus plan for your I Phone and somehow, unbeknownst to you, it does not link to your Apple ID you will be billed but not notified if there is a problem with the account. Say for example your debit card is lost and you have to change the auto pay to the card. When you change the billing to all the other devices the one that isn't linked will not receive the updated billing. Then Apple will cancel your Apple Care Plus and there is no way to reinstate it. Customer Support "calls it a learning experience". So in other words if you make an error on establishing the link from Apple Care to your Apple ID, or your carrier does, you have a phone with nothing but the limited warranty it came with. Advice, do not buy Apple products anywhere but at an Apple Store. Or better yet don't buy them at all. It took Verizon hours and multiple visits to their stores to accurately connect the Apple Watch so it could make phone calls independently from the phone. I am disgusted with the service I received from Apples customer service over an honest error in the ID linking process.

I had iPad mini 5 years old, can not have any update, get my emails, download any app from iPhone or Mac so I called apple and said sorry we do not support devices are 5 years old but I have android device a lot older and still work perfect, Apple is a scam and should have a law suit

The way this company works and they are not the only ones who do it is out right scam worthy. Looking for a new iPhone and find a new phone for $599. First it's unlocked for any carrier and already have a monthly plan with a carrier. So wanted to pay in full didn't get any add on crap so you expect to pay &599. But no they com up with a total of almost $690 what a piece of crap company. My own SIM card my same number and they don't have to set up. When you list a price that should be the same as the listed price. You are plan scum

I purchased a MacBook Pro through Apple's Back to School Deal, which involves a complex process of a $150 discount, a $150 gift card sent via email, and a $150 charge. This convoluted approach led to confusion, especially when I canceled my order, resulting in an unwanted $150 charge on my account alongside the gift card. I attempted to rectify the issue by contacting support multiple times, but the unprofessional, rude, and unhelpful support team exacerbated my frustration, leaving the matter unresolved. This experience has left me deeply dissatisfied.

I wrote a review on Apple's forum, actually I was looking for assistance to an issue. Apple wrote me back and stated my review was too negative so they pulled it down, AND I STILL HAVEN'T RECEIVED ANY ASSISTANCE.

Any iOS for the MacBook, newer than Catalina, is absolute toilet. I have submitted feedback and the Engineers responded 1x and stated that is how the iOS was designed and expected to perform. They refused to answer any of my additional questions. So, the Apple Music app doesn't work correctly and whatever does work is extremely inefficient compared to earlier versions. Also, any external device: mouse, trackpad, etc. will not work correctly.

Rather than address my concerns, they stated my review was too negative and pulled it down. I'd say, get some better engineers so you receive positive reviews..

This is my first Apple phone I have had androids for 15 years. Apple phones are the biggest piece of $#*! in the world. You got a pay for everything when the $#*! takes your money you can't get your money back they make up a boatload of $#*! about it. I bought a $#*!ing Apple gift card that's supposed to have 16 numbers I had 14 numbers and these mother$#*!ers are still tying up my money something that's on them. I will never ever buy another $#*!ing Apple as long as I live.