AutoLossReviews 283

I contacted Autoloss after my fairly new SUV with 3500 miles on it was rear ended & required $11K worth of body work. The at fault driver's insurance company claimed there was NO diminished value & offered me $50 to go away!

Monica at Autoloss explained their whole process and that insurance companies don't like to ever pay DV. Once I had agreed on using Autoloss, they prepared the report, faxed it to the insurance company and sent me a copy with a manual on when to call them, how to negotiate, what to say and more importantly, what NOT to say. The report was very comprehensive & included comps of like vehicles in my area.

Even though I was warned not to expect a check for the full amount of the DV, the insurance company agreed to paying me that amount in full after I signed a release. I should have the check in a week.

I can't thank Autoloss enough for their expertise and professionalism. I highly recommend them to anyone who needs a DV report!

I just can't say enough how much I appreciate what Auto Loss and Monica has done for me when my 2016 Hyundai Tucson was totaled out in a accident. Within 24 hours of me supplying her the information, she had her appraisal done and sent to my insurance company. My insurance company wanted to only give me $17,700 for my Tucson. Monica's estimate was $4,300 more! It took about a week but my insurance company agreed to all the additional money! Thank you so much Monica, I could really use that extra $4,300!

I was very happy with the appraisal Auto Loss created for my total loss claim with my insurance company on my F350. The initial offer from the insurance company was very low and they were not going to move on it. After invoking the the insurance clause Monica negotiated a settlement of 23,200. Without Auto Loss negotiating on my behalf I would have lost a lot of money. The insurance companies make it as difficult as possible to resolve the claim. Monica was able to get me 6,700 over what the insurance offered.

Had a total loss valuation issue. Insurance offer wasn't in the ballpark of the fair market value. I gave Monica the vehicle info & supporting documents. Then, Like Magic the Insurance company Doubled their offer. SUCCESS

Great experience! My insurance was only going to offer $1000 in diminished value for my vehicle, but Monica was able to get me $1500. Every little bit helps

This company cannot help you with a diminished value claim. When I spoke with the owner about their services she verbally told me that her company guaranteed they could get a diminished value claim or they would refund their fee. When it came down to it, the claim was declined, and she pointed to a carefully cloaked clause in their contract that got them out of honoring their money back guarantee. SAVE YOUR MONEY. Work directly with the insurance company. AutoLoss does not provide value or honor their word.

I spoke with Monica many times and she was very impressive. She obviously knew her stuff. State Farm cut me a check for the full$5300 plus my $350 appraisal fee. Autoloss completed the DV report And told me what to say. Thanks so much, Alisha bee

I had a 2008 Dodge Diesel Truck that was totaled in a crash. My insurance company offered me a valuation I didn't agree with. I contacted Monica and within hours she went to battle for me. Monica and her company were able to get me close to $7,000 more then the insurance company offered! Great customer service and I have already recommended her to family and friends.

Initially Monica gave around 4000$ estimate for brand new BMW Diminished Value. Other company with whom I went last time for my other vehicle gave around 1300$ for same BMW and they charge 100$. Last time for other car company estimate Geico paid 100%, Since brand new BMW thought more diminished value should be paid so went AutoLoss/Monica. Before payment also asked Monica looks estimate is high how much will I get? Monica said we handle thousands of these type of cases around 80% will be paid by insurance. After paid with credit card response was not great and finally made to settle below 1000$ else it will be 275$ loss to pay her, which is below 30%. Her fee itself 275$, I got around 700$, what a waste of time with her. Heard from others also that she gives higher estimate initially to attract people it won't work out. Monica won't answer calls, they behave differently once you pay. Be careful while going with them, they come up with high value to attract people but realty is different no proper support documentation. Earlier I went with other company got 100% of their estimated value. Just because it is not even 6 month old BMW tried AutoLoss. She charges more, customer service was very bad. She talks harsh and won't listen. Very upset with this company writing review to save others from them.

We reached out to AutoLoss on a weekend day and received an immediate response. The services were explained clearly. Materials that were promised were received and they never hesitated to answer all our questions. The results were excellent and they helped us obtain a fair settlement with the insurance company. Couldn't have done it without their help. Totally satisfied!

Autoloss team made what could have been a stressful process very easy. Very professional and timely.

I've used Autoloss twice now on two different total loss claims. Monica and her team have been very professional and helpful in both instances. Monica was able to get me ever $5,000 more than what progressive was offering me on my first claim, and $3000 more and they were offering me on my second claim. Point being the insurance companies are going to try to lowball you, and pay as little as they can. You need someone to fight for you to get the most money, and the true value of your vehicle anf that person is Monica! Thank you for all of your help Autoloss, I will deffinetly be using you again when needed. I highly recommend Monica and Autoloss.~ B. Lee

Auto loss is nothing less then amazing. I went to a dealer to get a dv claim and State Farm would not use it. What a waste of time. Auto loss did everything and with the money back guarantee you can't lose. I am very pleased. Annie

I live in Oregon and my vehicle was totaled by a jerk. Farmers tried to give me nothing for my upgrades. Autoloss stepped in and I was able to get an additional $5000 more plus my $600 fee. Great job! Henry smith

My 2021 Subaru was rear ended on the 3rd day I owned it doing over $6000 of damage. A friend had told me about Diminished Value and recommended AutoLoss.com -- Monica and her team were great to work with. They helped me revise my request for payment three different times as American Family kept disputing that my vehicle had sustained Diminished Value. In the end I received a $2300 settlement which would not have happened without all the help that I received from AutoLoss.com!

I found Auto Loss while doing a web search for diminished value claim experts, and I have to say Monica and her team were nothing but professional. Within a few days we had a completed report of my claim, they sent it to Geico for me, who by the way fought me on every step of my claim, trying to use aftermarket parts on me Lexus etc. Auto Loss provides you with training on how and what to say when insurance companies offer you less, or try to rebut the claim altogether, so I was prepared to fight! To my surprise within one week the full amount of my claim was digitally transferred into my bank account. Unbelievable, easy, and I have nothing but great things to say about Monica and the team at Auto Loss. This is a hidden secret that you must tell your friends and family about, and I would absolutely use Auto Loss every time... great company. Excellent customer support, and 100% worth every penny!

The other party fixed my vehicle, on top of that I was able to get $2300 diminished value from the other party's insurance. This was possible one and only because of the Autoloss team's guidance. Their experienced staff, especially MONICA walked me through each step. She was very helpful, responsive and knowledgeable regarding this matter. I recommend taking her consultation to maximize your return

I received a very thorough report from AutoLoss that I was able to email to the insurance company for my DV claim.

03/01/2021
I would like to take the opportunity to praise the great job that Autoloss did for me regarding diminished value on my vehicle. I found their name on line and sent an email with my situation. I received a call and had a long conversation with Monica Fisher and she went thru the entire procedure and told me all to expect. This women was right on. I praise her and her employees for the Job well done. Oh and I am now $3000 dollars ahead in the game. Autoloss, Inc. you are #1.
Ruby F.