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AveryReviews 109

1.4

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Avery Reviews Summary

Avery has a rating of 1.4 stars from 109 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avery most frequently mention customer service and design print. Avery ranks 149th among Templates sites.

service
26
value
26
shipping
17
returns
12
quality
25
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Virginia
1 review
1 helpful vote
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Where is the delivery and why In Connecticut?
August 25, 2023

Tracking number shows is delivered in Connecticut?
I live in oak hill va and I gave my correct address

Date of experience: August 25, 2023
Heather H. — Avery Rep
over a year old

We are sorry to hear your order was delivered to the wrong address. We can definitely resend your order. Can you please reach out to our Care Team at 800-462-8379? We will be sure to make this right for you.

Kentucky
1 review
2 helpful votes
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SCAM
August 25, 2023

I order a bean bag chair for $90 and after a month it was delivered to ANOTHER STATE! They won't reply to emails or anything! I have contacted the Better Business Bureau!

Date of experience: August 25, 2023
Heather H. — Avery Rep
over a year old

Hello, we are Avery Products - we specialize in labels, cards, and office products. Bean bag chairs are not part of our product catalog. When I do a google search for "Avery bean bag chair", a Avery Decor site pops up. That may be who you are trying to contact about your order issue. Sorry that we cannot be of more assistance.

Missouri
1 review
1 helpful vote
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Horrible
August 25, 2023

Ordered a large Bean Bag chair for my son before his Wedding, it is showing to be delivered in Illinois, funny thing is I live outside of Kansas City. No phone to call and they do not return email, Do not use these people. Crooked at best

Date of experience: August 25, 2023
Heather H. — Avery Rep
over a year old

Hi Scott, we are Avery Products. We specialize in labels, cards, and office products. Bean bag chairs are not part of our product catalog. You might be looking for Avery Decor, which upon a google search, looks like they sell bean bag chairs. Sorry that we could not be of more assistance.

Texas
1 review
0 helpful votes
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Scam
August 22, 2023

Ordered $128 worth of items and they were delivered to an address in Hollywood California it took it over a month. My address and everything on the receipt is correct. I live in Texas not California.

Date of experience: August 22, 2023
Heather H. — Avery Rep
over a year old

We are very sorry to hear about this, Jessica. We want to make sure we can make this right for you. You can contact our Care Team at 800-462-8379. We have been closed the past couple of days because our network was down. We do apologize if you had trouble reaching us because of this.

Virginia
1 review
0 helpful votes
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Great Help
August 21, 2023

Using Avery Templates have been a blessing for me creating business cards, Tickets, etc. Often times I make copies on cardstock paper and then use a cutter for my desired outcome.

Date of experience: August 21, 2023
Connecticut
1 review
0 helpful votes
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****. SCAM ***
August 18, 2023

Trying to figure out how to contact them for a refund. Totally a scam. Do not waste your money. I will get a refund!

Date of experience: August 18, 2023
Heather H. — Avery Rep
over a year old

Hi Loretta, we are sorry to this. We are Avery Products and we sell label and card products. We do not have bean bag chairs as part of our product catalog. I'm assuming their might be another Avery that does sell this product. We would suggest contacting the original manufacturer of the bean bag chair for a refund.

Texas
1 review
0 helpful votes
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Easy Peasey
August 19, 2023

I needed to merge addresses to be able to print labels for wedding invitations. Avery.com made is so easy, even for a somewhat un-techy person.

Date of experience: August 17, 2023
GB
1 review
0 helpful votes
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As a small business, we appreciate fast and approachable customer service, Diamond-Louise was so helpful in helping us find the issue with our label design, I could not fault the customer service and quality of the products at all. Truly very impressed and the vibrancy of the colours is Incredible! We can't wait to be long term customers of Avery!

Date of experience: May 17, 2023
Maryland
1 review
0 helpful votes
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Trash company
February 16, 2023

Too Busy selling my email info to give me access to the templates of products ive already purchased!

Date of experience: February 16, 2023
Heather H. — Avery Rep
over a year old

We're sorry that you're having trouble accessing your template. If you would like to reach out to our Care Team at 800-462-8379, we would be happy to assist you.

California
1 review
0 helpful votes
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Avery Sucks!
November 2, 2022

Avery is lazy and has created their label formatting system for Windows computers only, without creating a simple system for Mac users. So, if you use a Mac, Avery dumps this off on Adobe, and tells you to download Adobe Reader and use that to print your labels. To do this correctly, you have to watch a long boring Avery video and be able to remember all the 59 steps you will need to follow in order to print your labels. What a waste of time! Want better options? Just buy cheap generic label material made as one entire A4 (8-1/2 x 11) sheet. Set up your labels in Pages on the Mac, print them onto your label sheet, and cut them out with scissors, or with a paper cutter. You can also use a dedicated label printer (a great option), or just print them on paper and use glue to stick them in place. After all, no one cares how your envelope looks. They are going to rip that open and toss it in the trash.
Another option is avoiding labels altogether, by using Pages and one of its standard templates to print directly on your envelopes, if your printer can do that.
If you've already bought Avery's labels, you don't need Acrobat Reader. Just set up your own template in Pages and use that to print your labels. But trust me, when making templates in Pages after carefully measuring the Avery label sheet to get everything aligned, you'll be cursing Avery for not making this simpler for Mac users. They could have made this very simple and easy, but they didn't.

That's why Avery Sucks!

Date of experience: November 2, 2022
Heather H. — Avery Rep
over a year old

We are sorry to hear that you had trouble printing your project. We do offer free Apple Pages templates on our site designed for many of our Avery Labels. We'd be happy to assist you and try to make this right for you. Our Care Team can be reached at 800-462-8379.

Washington
1 review
0 helpful votes
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I have been going in circles trying to reach Avery to ask why the erasable Avery Studio Collection Dividers don't work as stated. Number goes to dead zone, link won't go to chat.

Date of experience: October 7, 2022
Heather H. — Avery Rep
over a year old

We're sorry that you had trouble reaching out to us. Please call us at 800-462-8379 and we would be happy to take a closer look at issue.

Washington
1 review
0 helpful votes
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Uses UPS
September 6, 2022

Who uses UPS anymore? My labels have been sitting in California since 9/3/22. Yes I understand the holiday. I live two states over. And they charge way more to use a faster shipper. I can't make my product until I receive my labels with my logo on it AND they edited part of my logo off which I'll have to use cause I paid for it. Find a cheaper and faster custom label maker on Etsy like I did and thank me later.

Date of experience: September 6, 2022
Heather H. — Avery Rep
over a year old

We are sorry to hear this. If you could please reach out to our Care Team at avery.com/contact or call us at 800-462-8379 we would be happy to make this right for you.

Texas
1 review
0 helpful votes
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I used Avery labels at my former office and on my home Windows PC. I have hundreds of address labels set up on my current Win 10 PC: Family & business, holiday card labels, plus file labels. These have been added to, updated, and transferred from PC to PC since at least 2014. They have worked fine on my current PC until today, when I find that all the data has been completely separated from the matrix or table on all my files. The Avery web site offered no help, so I called. Their answer was: We don't make or update that old program anymore, and if it's stopped working for you, that's just too bad. Avery used to be a trustworthy company, and I've had no problems with their labels to date, but I will find a new way of doing my labels now, and will avoid Avery and its products in the future.

Date of experience: August 31, 2022
Heather H. — Avery Rep
over a year old

Hi Robert, we are sorry to hear this. Yes, our old downloadable software such as DesignPro has been discontinued and is no longer updated. If you would like to reach out to our Care Team at avery.com/contact or call us at 800-462-8379 we can try offering a download link for that software, but we cannot guarantee that it will work. We do offer a free online tool called Design & Print Online that we would recommend switching over to since it is our most up-to-date experience. We would be happy to walk you through step by step on how to use it.

California
1 review
1 helpful vote
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I've tried to use all kinds of pull off stickers for the books at my job. We send these books off with the sticker on but the just don't come off when I get the book back three weeks later. They became so bad that there was this sticky material left on every book when trying to remove the sticker. Avery is suppose to do only one thing, make stickers that work. I'm not sure how they're still in business becasue I've had over 500 books completely damaged just because of the 6464 stickers. I'm completely done now and moving on. Unless you want damaged material, stay clear of Avery!

Date of experience: August 16, 2022
Heather H. — Avery Rep
over a year old

We are sorry to hear this. Could you please reach out to our Care Team at avery.com/contact or call us at 800-462-8379 so we can take a closer look at this issue? We want to try to make this right for you.

Australia
1 review
1 helpful vote
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Changed the labels
April 1, 2022

The labels used to be good. They changed them and now they smudge and are hard to get off the sheet. Horrible. They don't listen to consumers. I want an alternative to Avery.

Date of experience: April 1, 2022
Texas
1 review
0 helpful votes
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I can not say enough negative things. I have purchased multiple labels for different uses and they have ALL FAILED ME. SO MUCH MONEY WASTED.
Have not had 1 sheet print correctly- the online template is not accurate to size to the actual label. My wedding invitations are ruined.
Ive purchased 5 different types of labels and changed all the setting on my printer and never been able to print one page accurately.
Address labels: font to small and skewed, despite font being "in the safety area". Enlarged font for second sheet, half of first label prints on the second label. Turned the sheet around, same issue.
Purchased small return address labels- same issue.
Business labels- won't line up.
SO much money wasted and cant return to the store because "its been opened."

Date of experience: November 27, 2021
Michigan
1 review
0 helpful votes
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#$#*!Avery
October 5, 2021

I hate Avery. Full stop. It deletes my projects before im even done... #$#*!Avery

Date of experience: October 5, 2021
Heather H. — Avery Rep
over a year old

We are very sorry to hear this. We definitely would like to take a closer look at this issue and make sure we can fix it. If you reach out to our Care Team at avery.com/contact or call us at 800-462-8379 we would be happy to assist you.

Florida
1 review
0 helpful votes
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I work for a business and have been trying to find a way to send an email to ask a question and comment on how the TAB Inserts don't stay in the binder dividers. I have to cut small scotch tape to put over the bottom of each divider tab. I hoped someone at Avery could help me. Wherever there is a link for help, you're taken to the same help page where you choose categories, sub-categories and then 11 pages (11 for what I am looking for about tabs & binder dividers) of learning how to do certain things. I don't think nor do I have time to go thru 11 pages to see if there is an answer to my questions and problems with their products.

Also, they show I can call Avery or use "Live Chat".
1) My desk is in the middle of the administrative office of a police department where Brass and Officers are in and out and talking in the open area of the office. So my talking to Avery on the phone is not a good solution.
2) I signed up for the Live Chat, not knowing I would have to install something on my computer. I would think Avery would know that so many companies, including mine, won't allow us to download or install anything on our computer.
PLEASE, Avery, if you read this, add an email address for customers to contact you!

Date of experience: June 10, 2021
Heather H. — Avery Rep
over a year old

We are sorry to hear you had trouble reaching out to us. Our LiveChat platform does not require any downloads or installs to the computer. If there is a firewall on the computer, it is possible that it may have affected chatting experience in some way. We are very sorry about that. You can reach out to us at help@avery.com through email and our team would be happy to assist you with your issue.

North Carolina
1 review
3 helpful votes
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They altered my business labels to their liking and totally messed them up and gave me something I never would have approved of, extremely small text and overlapping of text. Extremely unhappy and then was told that they in fact do not alter our labels once submitted which is clearly a lie and have proof. Never had this issue before. They continued to tell me I can have a one courtesy re print even though they gave me what I did not pay for. Smh I used to love this expensive company, I need to just get my own printer

Date of experience: May 11, 2021
Colorado
1 review
0 helpful votes
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Avery customer for life.
January 20, 2021

I've been using Avery WePrint labels for my small business for the last three years and here is why I think you should too: Their WePrint design software is super user-friendly. You can order in small quantities which local print shops do not offer. They have the greatest variety of label sizes (I compared all the online label companies and only Avery could meet all my needs). They ship quickly and when I'm in a crunch I pay a little more and receive them in just a few days. In all honesty, when I tried going through local print shops there was some embarrassment when I'd have to admit how few labels I actually needed (we were a very small business), I'd feel pressure to order more than I could afford and I didn't necessarily appreciate the feedback they'd give on how I should alter my labels. With Avery, none of these issues exist.

Now that we're a larger business I stay with Avery for their outstanding customer service, beautiful labels and follow through to ensure my satisfaction. I'd mention the representative I work with by name but then you'd all request him. :o) Actually, I've worked with a few of their representatives and they've all been great. Whether you're considering printing your own labels at home or having a large order printed, consider using Avery WePrint services. I think they're as good as you can get.

Date of experience: January 19, 2021

From the business

At Avery.com, you'll find office supplies and products such as labels, dividers, notetabs and binders. You can also browse our website to find ready-made templates, great project ideas, free downloadable software and more. Get started now!


avery.com
Brea, CA, United States