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Avery has a rating of 1.4 stars from 109 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avery most frequently mention customer service and design print. Avery ranks 149th among Templates sites.
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I have an old box of labels (100 sheets) and went to use it. The adhesive was gone. Box says "All Avery Laser Labels are permanent self-adhesive labels." Product guarantee on the box says they "will gladly replace any product that does not provide complete satisfaction." There is no "use by" date on the box. Called Avery customer service and agent said "of course, there's a limited shelf life." He offered me a 10% discount coupon.
I declined.
I have wasted far too much money on printing these labels. I bought them in bulk at the start of my business and if I could add up the time I have spent cutting the extra white off of the labels, tweaking the measurements, googling, and then trying to solve the problem between it being my printer, software issue, or the website - I could have just paid a company to print my labels. While this is a cost effective IDEA, it doesn't actually get much accomplished by way of printing professional product labels. If you want to label something like a folder for school, this would work. That's about it though.
I USED THE DOWNLOADABLE AP ON MY OLD COMPUTER. WHEN I GOT MY NEW COMPUTER IT WAS NO LONGER AVAILABLE. THIS FREE ON LINE SOFTWARE IS ABSOLUTELY RIDICULOUS. I HAVE TRIED AT LEAST TEN TIMES TO GET A LABEL TO PRINT IN THE CORRECT PLACE. I HAVE SPENT OVER AN HOUR TRYING TO PRINT ONE FILE FOLDER LABEL. I AM NOW USING PEN AND INK TO DO IT... SIXTY SECONDS, BUT NOT WHAT I WANTED. PLEASE MAKE THE OLD PROGRAM AVAILABLE TO YOUR FRUSTRATED CUSTOMERS. OBVIOUSLY I AM NOT ALONE!
I have tried every way, every printer,, every product number, of the business cards riducts. Design program will cause you hours of limited design. The cost of $20 or more dollars for paper. Because I am stubborn. I kept trying to get at least one sheet to print correctly it's terrible. The COST of paper, ink, for me is in the hundreds. I busted good printers because of the program. Have a local printer do your cards. My problem I forget to remind my self of the definition of insanity. I printed cards 5 years ago with the same limited design capabilities. Avery has not invested any upgrades to their design programs. Just bigger displays at office Depo or Max.
We are sorry to see that you had trouble printing your business cards. If you reach out to our Care Team at avery.com/contact we would be happy to assist you. We want to make sure you can print successfully.
This is the worst application ever. They used to make them like this 15 years ago, where you had to adjust and ultimately find out it's easier to make your own template. Just forget about this--make your own.
Sorry to hear you had trouble using our Design & Print Online software. We would be more than happy to assist you with using Design & Print or we do offer 3rd party templates for programs like Word and Photoshop to download for free. If you reach out to avery.com/contact, our Care Team would be happy to help.
The offline version to print my own labels always worked in the past. Now I'm fiddling with the online version of Design and Print, and after 5 attempts I still can't get it aligned correctly. No way am I going to ask the company to print for me when I purchased the labels already. So frustrated.
We are sorry to hear that you are having trouble printing your project. If you reach out to our Care Team at avery.com/contact we would be more than happy to assist you with printing your project online.
Try them twice and they failed me twice
Send me blank labels like who the hell does that! I had to put a delay on my customer packages
We are very sorry to hear about this. Could you please reach out to our Care Team at avery.com/contact? We want to make sure we make this right for you.
I figured my first batch of labels weren't centered bc I was just learning illustrator. However, I KNOW the logo is centered now because I tested it on a badge. But my logo is way off center. Why would this company allow a product to go out like that? After waiting so long to get them I am very disappointed. Also slapped one on for effect and it crinkled. It's just a one and a half inch circle and it crinkled. Wish I had thought to read all the reviews first.
This company sucks it's literally taking a month for me to receive my labels. I will never use this company ever again. The process is ridiculous and should be closed down.
It takes FOREVER to arrive. It takes about a week to even SHIP and another week and a half to arrive at your house! Honestly it ain't worth the hype, and it's not even that cheap. IM STILL WAITING FOR MY PACKAGE THAT I ORDERED ON JUNE 7TH! I got the confirmation that my order was shipped in the 11thm so I'm like, aight cool, it should be here soon. WRONG. ITS JUNE 19 AND I AM STIIIIIILLLLL WAITING. And tbh, the quality ain't all that great either. When you take it off of the packaging or whatever it looks all foggy and smudged underneath. Not like a glossy finish that I expected it to be. It's like the adhesive underneath was getting wiped off a little, but it sticks on ok, u just gotta keep pressing down on it. How am I supposed to run my business if I have to wait weeks for my labels to arrive? This is crazy, I don't think I'll be ordering from here ever again.
I've been trying to fix my labels for about 8 hours not. Been on the phone with customer service more than once. I'm tech savvy. Every time I create labels on their website and download the PDF's it never prints properly onto my label sheets. It's always off... and then I'm hand cutting labels. I don't understand why this company can't get it together. If you have the ability to create online and download, it should work. I've wasted hundreds of labels... So disappointed. Now I'm stuck with over 100$ in blank labels I can't use. Or else I have to handcut all of them. Not to mention as I get to the bottom of my sheet of labels, they are all cut off. It's like their templates don't line up with their paper labels.
I've used Avery design & Print for years every since I started up my wedding sweet company and invites, I used toenjoy designing something unique and personal for customers, but since the app stopped working I've Hated yes "HATED" doing designs asits impossible on a tablet to do the intricate details and special designs on the online version it's bloody awful actually Impossible to do what I used to I've never ever been behind on orders as I always would design / print / make up the same day.
But not now as I put of for a few days attempting it ashets me so dam frustrated I used to love my WORK but now without the APP I hate it.
Why do people have to change something that's not brokenandworking perfectly fine,
Seriously if I can't find another app to do my work I'm going to have give up my business as I have to use a tablet/iPad as Im disabled and it's reason I bought the iPad and iPad Air for work when had App... Listen to the people they all want the APP back
Pretty much same issues as everyone else, why would the printer part of the program not print what was displayed on the screen? The old version was MUCH better. DON'T FIX WHAT ISN'T BROKEN! This program is designed so that in order to get what you want, you MUST order from Avery rather than use their product and print your own, too bad you can't give less than one star!
We used Avery over 20 years ago when it was so easy to create what you wanted. Labels, envelopes... you name it. Took just a few minutes and you were done, printing and using your creations. Now it literally takes forever to create, save and print. An over-complicated bloated program which rivals that of our incompetent Government systems and doesn't belong in the private sector. KISS... Keep It Simple Stupid! If they would just go back to the old Software the nation would jump on board even if it meant paying a small fee for the program.
***Note: Despite all the bad reviews no initiative has been taken to make any revisions.
Avery allowed me to go thru and spend hours customizing my labels/order. A week goes by and i receive an email saying that a portion of my order was out of stock and if i wanted to modify the size by a 1/2 inch i could do so at my own expense, ie; spend more time creating another product, pay to ship it and repurchase. When i asked for a full refund as i had not received my order yet i was told that 1 item (our of a dozen) had been shipped so i would also have to be responsible to pay for that. AFTER 2 Customer Service reps had told me over the phone that i would be FULLY CREDITED. STAY AWAY FROM THIS COMPANY.
Usually love Avery Labels and templates usually work great but on oval label 22 804, the template is off. 0165". I had to shift my artwork to the right. *******" to the right to get them to center on the actual labelsI waisted an entire sheet of labels:-/ Once I corrected the positioning of the artwork, the glossy labels look great:-)
I've had issues with them since day 1. First the rep didnt know what options they all had for labels and kept suggesting products I couldnt use because they were reserved for when they do the printing. I was still asking her questions and she ended the chat on me as well. Ordered my labels economy and said it would arrive in 5 business days, it took 10 or 11 days. I want to return the products to them after having a bad experience and avery deleting my review on their website because it wasnt favorable to their reputation they want to know if I am going to order from. Them again because that influences whether or not you can return something. So much for 100% satisfaction guarantee they have on their site. I would give negative stars if possible, so mad with this company and its reps.
Why is it so difficult to get what you paid for. I designed my labels using your templates. When it came time to print the labels, I was redirected to PDF the file which shows up with an Avery extension. You know damn well that saving a file with an Avery extension will not be accepted by any computer for future use. If I choose not you allow you in my business than let it be just that. I designed my labels, and if I don't want you to print them for me, release the file!
Avery's old software wasn't perfect but at least I could work around its shortcomings. The new version, which they switched to over the last few years outright sucks! It's not user friendly and I can't even find out how to do simple things I want to do with the address label file that I change each year due to people moving,. Etc. Please improve this software! I will be looking at other methods of printing my Christmas card labels.
Why complicate matters. The disk version works fantastically. Bring it back. The tools are complicated, I can't print a selected amount of copies, don't know where to start. How many pAGES? How many copies? Where to designate, just terrible. Looking for alternative!
Answer: We are sorry to hear you had trouble using Design & Print Online. We would be happy to take a closer look at the issues you were experiencing on our site. You can reach out to our Care Team at avery.com/contact so we may further assist you.
Answer: I think part of the issue is that Avery Dennison sold off their Labels and Software to CCL in 2016. I luckily still have an older system that uses Windows 7 and Design Pro 5.5 software and I can print most labels the way I want them. The Design and Print software is garbage compared to the older now retired Design Pro 5.5. I have a feeling that Avery (from CCL) is trying to get users to pay to print via their service instead of having a capable program that users can print at home or at work. Even the Design and Print is going away from the "offline" version and going with Online only... I will NEVER go with an Online version ever period! Your better bet unfortunately is to download a template for either Word or Photoshop and print from there if you have a system that is not compatible with Design Pro. Design Pro was created by Avery Dennison and not CCL industries
Answer: I think part of the issue is that Avery Dennison sold off their Labels and Software to CCL in 2016. I luckily still have an older system that uses Windows 7 and Design Pro 5.5 software and I can print most labels the way I want them. The Design and Print software is garbage compared to the older now retired Design Pro 5.5. I have a feeling that Avery (from CCL) is trying to get users to pay to print via their service instead of having a capable program that users can print at home or at work. Even the Design and Print is going away from the "offline" version and going with Online only... I will NEVER go with an Online version ever period! Your better bet unfortunately is to download a template for either Word or Photoshop and print from there if you have a system that is not compatible with Design Pro. Design Pro was created by Avery Dennison and not CCL industries.
Answer: Apparently it does. When I ask for a second or third PDF, the file name has (2) or (3) added.
At Avery.com, you'll find office supplies and products such as labels, dividers, notetabs and binders. You can also browse our website to find ready-made templates, great project ideas, free downloadable software and more. Get started now!
Sorry to hear that you've had trouble printing your project. If you would like to reach out to our Care Team at avery.com/contact we would be more than happy to assist you.