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BannerBuzz Australia has a rating of 3.8 stars from 345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention fast delivery, good quality and customer service. BannerBuzz Australia ranks 16th among Printing sites.
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The processing of ordering and timing of delivery was fine, although the time and effort I had to go through to confirm and reconfirm both artwork and invoicing detail was horrendous.
The transcript between me and customer service trying to confirm that i was overcharged was almost comedic. I felt like banging my head against the wall. Just an absolute nightmare.
Additionally... i opened a separate package, internationally couriered from India... to find x8 zip-ties wrapped in a roll of paper... I thought at least I had bought a full bag of zip-ties for my banners... but no... they sent x8 pieces. Honestly... either just include these in the purchase of each banner... or don't offer them at all. X8 zip ties were picked, packed, parceled, and couriered from India to Australia... *headslap*
I wish all online selling platforms would deliver their promises as Banner Buzz did.
Quality was as expected.
Speed of ordering to online assistance and delivery was excellent.
Hey Greg! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Banner buzz was amazing. I couldn't quite get a high resolution photo so they turned what I had and designed it exactly that way, in the higher resolution. They were amazing. Communication was clear and great.
Hey Monica! We truly appreciate your kind words and are delighted to hear that you had a great experience with us! Our team always strives to ensure the best quality, and we’re glad we could enhance your design to the resolution you needed. Clear communication and customer satisfaction are our top priorities, and it’s wonderful to know we met your expectations. Thank you for choosing us—we look forward to serving you again!
Quality was better than I anticipated, and the quality check with their designers was great. Happy to recommend them.
Hey Natalie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to navigate around website. Uploading my logo was a breeze and seeing how it looks on the tablecloth.
Hey Andrew! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Everything has been produced to the best quality so far. Prices are good and delivery is not bad at all.
Hey Aaron! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great service, great outcome love the stickers, affordable and quick with delivery.
Hey Kristy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Joel! Thank you for sharing your experience! We’re delighted to hear that you’re happy with your sign and that it turned out just as you hoped. If you have any future projects, we’d love to help you bring them to life. Thank you for choosing us!
Staff consistency when dealing with clients would be preferred.
Hey April! Thank you for sharing your thoughts with us. We value your input and understand how important consistent communication and service are when working with our clients. Please rest assured that your feedback has been noted, and we will strive to ensure a more seamless and uniform experience across all interactions. If there’s anything specific you’d like to share about your recent experience, please don’t hesitate to reach out. Your insights help us improve and serve you better. We appreciate your trust in us and look forward to assisting you again.
I have ordered multiple banners, the last banner I used their designer and was absolutely thrilled with the final product. Would 100% recommend Banner Buzz to anyone.
Hey Roslyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was a klutz at designing such a simple sign. I wish I could've selected "center" instead of trying to line everything up. It became a tad frustrating. However, they were there to lend a hand, and when I described the problem, their tweaking made it perfect. I thought the options were varied and promising for future signs. Thanks for the help.
Hi Steve! Thank you for the feedback. We are sorry for any inconvenience caused. We have received your comments, and our team will carefully consider them. We appreciate your input and are always working towards making things smoother for our customers. Please feel free to reach out if there’s anything further we can assist with!
Always happy with Banner buzz quality stickers. Thank you very much
Hey Denise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Always happy with Bannerbuzz quality stickers
Was originally going to order a teardrop banner but the pinpoint banner was a far better option to better showcase our logo and brand. Easy ordering, great range, quick turnaround, and finished product was perfect!
Hey Kyle! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Quick, easy and cheap. A quality banner with wonderful support
Hey Gwen! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great website, great items, great price. You lost one star because i tried to login several times and it wouldn't respond. Eventually i could log in when adding something to the cart. Also on the banner, there's a shiny square patch where the metal rings are. Otherwise happy.
Hey Charmaine! Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our website, products, and pricing to your satisfaction. We apologize for the trouble you faced. If you have any concerns with the product, please feel free to reach out our customer support, and we'll be happy to assist. We're here to help you and ensure your experience with us remains positive!
Great website, great items, great price. You only lost one star because i tried to login several times and it wouldn't respond. Eventually i could log in when adding something to the cart.
The signage was great, better priced and exactly what the local sign company was going to deliver for x4 $$.
You don't get 5 stars because the very nice sign mount studs supplied don't actually fit the sign. We re-drilled the right diameter holes to make them fit. It now looks like a professional finish.
Hey Danielle! Thank you for taking the time to share your feedback. We're thrilled to hear that you found our pricing competitive and that the quality met your expectations. We apologize for the inconvenience you experienced with the sign mount studs not fitting correctly. We appreciate your resourcefulness in making the adjustments to achieve a professional finish, and we will certainly take your feedback into account for future improvements. If there's anything else we can assist you with or if you have further suggestions, please don't hesitate to reach out. We truly value your support and look forward to serving you again!
Good start, need to make sure the description in the Sign mounts mentions a "pair" or 2 x Studs
The time taken from order to delivery was surprisingly short. Product was exactly as I had designed and of a fantastic quality. Very happy to recommend.
Hey Zach! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Customer service was exemplary and the final product superb
All good!great purchase. Second time around and I'm very happy with the the service and product.
Hey Christopher! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy and simple to buy from the website. Exceeded my expectations! Thank you!
Hey James, We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Answer: Yes, they are. They try and beat other companies on price, but then send shoddy products and tell you they will fix it with a repeat purchase at a discount
Hello Travis, we apologize for the inconvenience. We strive to provide efficient service to every customer, but we understand there is always room for improvement. Regarding the Zip Ties, the product page states that they are sold in packs of 4. Since you purchased 2 packs, you correctly received 8 ties in total. However, we truly value your feedback and will take it into consideration to enhance the customer experience.