Bell CanadaReviews 98

Beware of BELL CANADA billing practices. Be sure to CAREFULLY check every invoice that you receive from Bell for any telephone, satellite TV or Internet service. BELL quietly sneaks in extra charges and fees onto their invoices without previous notification because most people do not bother to read OR dispute their monthly billing charges.
1) BELL quietly added a LD Connection Fee, because I did not have a long-distance plan with them.
2) BELL quietly added a Paper Bill Fee, to force me to pay online.
3) BELL stopped sending me a paper bill for 3 months, then phoned to tell me that my account would be cancelled if I did not pay my charges, again trying to force me to pay online.
4) I purchased a satellite TV Box thru Bell, and they did not include the remote. Buy it
From their The Source, because it includes the remote.

Check your auto-billing always, not trusted company, bad customer service, the list goes on and on and on

Such a poor customer service. They do not care about their customers at all. I have my home internet with Bell. They added TV service to my account without even asking my permission and started charging me for this service. When I called them to find out why did they added this service to my internet bill, their representative couldn't explain me why they did that and put me on hold for 1 hour and 15 min. After being on hold for so long they simply hanged up on me. Very disappointed with their services and do not recommend Bell Canada to anyone.

Had their phones, internet, cell services. Every one ended badly every time. So this punk phones me and says, for the same price you're paying now, you can have another service. So I agreed to try something. I asked several time for him to verify "no increase on the monthly bill." Nope, he replied. (You know what happened right?) Bill went up $50. So I phoned and talked to some girl for close to an hour. She removed all the services that the punk had added, and the monthly total was still more than it had been. See they were looking for older people who they could add a huge increase to, and maybe they have auto-debit. So they were stealing in other words. Worst company, and they ruined Virgin by buying it. It says something when a company (Virgin) won an award for innovating a new thing, and that thing was being nice to customers.The original Virgin that is. But this is Bell. Dirty chumps.

I am with Bell since they had the service here in Manitoba. I am happy with the service and I haven't had any issue. I just started having this issue when I renew my contract last May 2018. I was promised by Bell that they will give me a $150 hardware credit and a $50 bill in credit. So I went in Bestbuy and talk to the mobility guy and he said that it doesn't show in my account that Bell is offering me a $150 hardware credit and its only $50 bill in credit. I called customer care that I need to pay up front the hardaware that costs $129.99 coz it was the promotion on that time with Samsung galaxy s9+. So I proceed and renewed my contact and got s9+ and paid $129.99 + tax upfront and i was promised by customer care that I am getting $150 + $50 bill credit in my first bill. I got my first bill that cost I think around $120 including the $30 activation fee, my bill and prorated amount. I called customer service and talked to a girl asking why I do have a bill as they informed me that I do have a bill credit and she apologize and said that it will reflect on my next bill (month of July). I called again today and talked to a guy and said that it will gonna reflect in my next bill as they do have a certain period of time for the bill credit to apply. The previous cust care rep that I talked to said that noted it and this guy trabsfered me to a supervisor and he was telling me that I am only getting a $50 bill credit coz I already received the $150 when I got the phone. I was telling the supervisor that I was promised for $150 new hardware credit (which turns to bill in credit) and $50 bill in credit. And the supervisor apologize about what the previous lady have told me. He also insited that I already more than $150 credit when I got the new phone but I told him that time the phone was only $129.99. I felt that they stole my money and he was very unprofessional.

And they just want to offer me another $79.99 plus tax just to cover the $129.99 that I paid when I signed up. I just want to get the total of $200 bill in credit that they've promised me but they never give it to me.

MOST EXPENSIVE TELECOMMUNICATIONS AND INTERNET PROVIDER IN THE WORLD.

CARTEL BY DEFINITION: A cartel is a group of apparently independent producers whose goal is to increase their collective profits by means of price fixing, limiting supply, or other restrictive practices. Cartels typically control selling prices, but some are organized to control the prices of purchased inputs. Antitrust laws attempt to deter or forbid cartels. A single entity that holds a monopoly by this definition cannot be a cartel, though it may be guilty of abusing said monopoly in other ways. Cartels usually occur in oligopolies, where there are a small number of sellers and usually involve homogeneous products. Bid rigging is a special type of cartel.

This is how much crap you put my 79 year old mother through... You scam her into a new contract, she takes the phone in to get it activated, of course the idiot working there doesn't do it right so she gets emails telling her it won't work soon. She makes phone calls, goes back to the bell store, told it works now. Gets more activation cut off notices, makes more calls, told it works, now it won't work at all. Finally I have to call to get an idiot to activate it. Way to go, to your numerous useless employees.