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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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I used the website to read about how to measure. I had a slighter unusual application so I called in to explain what I wanted to do. The service representative walked me through the process and checked my order before we sent it in. The shades are beautiful and fit our windows nicely. It was a tricky installation but so worth it!
Your products are beautiful and your team is so helpful in assisting during the ordering process.
Installation went smoothly, but blinds do not close properly. End near wand does not fold properly, requiring constant adjustment. I would have expected more for my $500.
The site was easy to navigate and instructions were easy to follow. Hopefully, the measuring and installation process will be as easy.
1 Star (I wish I could give zero) Be aware of this scheme! I ordered three black no-drill shades from Blinds.com (Order #*******) after finding them on Google. Instead, they sent me drill-required shades that I didn't order. When I called customer service, the first representative told me I couldn't return them because they were not customized, which makes no sense. The second representative said my order came from their stock shelf, so it wasn't covered under their "100% Customer Satisfaction Guarantee." This is completely dishonest. It feels like they changed my order to get rid of unwanted inventory. The company refused to take responsibility or honor their guarantee. Blinds.com misled me, shipped the wrong product, and then made excuses to avoid helping. I will never buy from them again, and I want other customers to be aware of their deceptive practices.
I was very satisfied with the ordering system, as well as the support to measure/install the blinds. They arrived on time, and Yesenia was extremely helpful in ensuring that the product was made to our specifications and that they were installed in a timely matter.
This is my second order from Blinds.com. The ordering process was easy. The blinds came with clear installation instructions and were easy to install. They look high quality. I will definitely order again.
Chose wooden blinds from Blinds.com. I love them. The only complaint i have is that the moulding over the metal housing should be a not wider than the blind itself. This way, the metal would be fully covered.
The entire experience was really easy. I measured out my windows from the inside; Just like the website suggested and got the measurements from that. The website made it easy to pick the dimensions I needed and place order. Shipping was ahead of schedule. I was shocked when they showed up early. Overall easy installation and they included the hardware I needed. Looks great but, we'll find out how durable they are. A month in so far and I'm really pleased with everything
A pleasant experience! I encountered no issues with ordering or my delivery. I will definitely recommend this company for anyone interested in this product!
Easy to manage. There were plenty of styles and sizes. Something for everyone.
Easy process to order my blinds and they fit perfectly. I was a returning customer, also. I expected a good blind and that was what I received. Easy instillation.
I received my blinds. They fit great, look great and operate nicely. Color and quality is as expected. End caps pop off of sometimes, but it's very minor and I was able to put them back. I ordered the top-down-bottom-up feature. They work great. I recently had to remove them while we paint the room. They came off so easily in a few seconds.
I had to keep checking back for the right deal but I am satisfied with the BOGO
There is nothing to hold the blinds up. When you pull it down, it all falls on top of you. I had to wrap zip ties around the top
I don't know if it's my computer or this website, but this transaction took way too long.
The blind windows were perfect. Measurements were exactly.
The workmanship is exceptionally constructed.
I do recommend Windows.com
Someone installed for us(not in my skill set. Love how bright and perfect they look. Pushing up and down is so easy! Opening and closing blinds is simple too. Thanks
After figuring it out, it was very easy
The quality was wonderful and the blinds were easy to install. I love them! I love the fact that there are no string or extras.
Easy installation and great process. The process is simple and the product is amazing. Simple instructions to get the best results.
Previously loved blinds.com but now they don't offer corded blinds and the push-pull blinds I received did not work as they should. If mounted inside the window frame, the crimped brass stops on the strings bind against the top of the window frame so you can't rotate the slats fully with the wand. I had to put spacers under the mounting brackets to provide clearance so the slats could be fully rotated.
Wanted corded which you no longer have
The blinds are great, but how the heck do you get them to click into the brackets? I've just about ruined one trying to get it to click in! I may have to move the bracket because the lip on the frame is chipping out. FRUSTRATED! I gave up and will try another day when I'm in a better mood.
It's been ok, only a couple of minor irritations
The blinds are great. Easy to install and look perfect. The pole to reach up to open and close the blinds in an open second floor foyer window is much too short
Shopping for the blinds on line was easy and the are a great product for the price. The time to delivery was a little slow versus other online companies I have used, but we were not in a hurry so it worked.
Simple experience ordering custom size blinds for our lower level bedroom/office!
The shades and blinds xame as scheduled. When will the installer finish the job
Rescheduled twice, hoping they come soon.
It was fun and effortless to make our window covering choices
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.