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Blinds.comReviews 2,819

4.7

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
725
quality
2,490
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Michigan
1 review
0 helpful votes
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Love my new Roman Shades
October 24, 2025
Updated review

I used the website to read about how to measure. I had a slighter unusual application so I called in to explain what I wanted to do. The service representative walked me through the process and checked my order before we sent it in. The shades are beautiful and fit our windows nicely. It was a tricky installation but so worth it!

Date of experience: October 14, 2025

Your products are beautiful and your team is so helpful...
September 9, 2025
Previous review

Your products are beautiful and your team is so helpful in assisting during the ordering process.

Date of experience: August 30, 2025
Minnesota
1 review
0 helpful votes
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Poor Quality for Price Paid
October 23, 2025
Updated review

Installation went smoothly, but blinds do not close properly. End near wand does not fold properly, requiring constant adjustment. I would have expected more for my $500.

Date of experience: October 13, 2025

The site was easy to navigate and instructions were...
September 4, 2025
Previous review

The site was easy to navigate and instructions were easy to follow. Hopefully, the measuring and installation process will be as easy.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Be Aware of this scheme!
October 21, 2025

1 Star (I wish I could give zero) Be aware of this scheme! I ordered three black no-drill shades from Blinds.com (Order #*******) after finding them on Google. Instead, they sent me drill-required shades that I didn't order. When I called customer service, the first representative told me I couldn't return them because they were not customized, which makes no sense. The second representative said my order came from their stock shelf, so it wasn't covered under their "100% Customer Satisfaction Guarantee." This is completely dishonest. It feels like they changed my order to get rid of unwanted inventory. The company refused to take responsibility or honor their guarantee. Blinds.com misled me, shipped the wrong product, and then made excuses to avoid helping. I will never buy from them again, and I want other customers to be aware of their deceptive practices.

Date of experience: October 11, 2025
Washington
1 review
0 helpful votes
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Wonderful customer service
October 18, 2025
Updated review

I was very satisfied with the ordering system, as well as the support to measure/install the blinds. They arrived on time, and Yesenia was extremely helpful in ensuring that the product was made to our specifications and that they were installed in a timely matter.

Date of experience: October 8, 2025

Virtual help was awesome
August 31, 2025
Previous review

Virtual help was awesome

Date of experience: August 21, 2025
Georgia
1 review
0 helpful votes
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Great Product & Experience
October 13, 2025
Updated review

This is my second order from Blinds.com. The ordering process was easy. The blinds came with clear installation instructions and were easy to install. They look high quality. I will definitely order again.

Date of experience: October 3, 2025

Easy to order
August 28, 2025
Previous review

Easy to order

Date of experience: August 18, 2025
California
1 review
0 helpful votes
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Long awaited remodel
October 12, 2025
Updated review

Chose wooden blinds from Blinds.com. I love them. The only complaint i have is that the moulding over the metal housing should be a not wider than the blind itself. This way, the metal would be fully covered.

Date of experience: October 2, 2025

All good
August 28, 2025
Previous review

All good - easy ordering process

Date of experience: August 18, 2025
Arkansas
1 review
0 helpful votes
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Best thing I've done for our living room
October 10, 2025
Updated review

The entire experience was really easy. I measured out my windows from the inside; Just like the website suggested and got the measurements from that. The website made it easy to pick the dimensions I needed and place order. Shipping was ahead of schedule. I was shocked when they showed up early. Overall easy installation and they included the hardware I needed. Looks great but, we'll find out how durable they are. A month in so far and I'm really pleased with everything

Date of experience: August 29, 2025

Easy to navigate, good selection
August 26, 2025
Previous review

Easy to navigate, good selection

Date of experience: August 16, 2025
Missouri
1 review
0 helpful votes
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Satisfaction
October 10, 2025
Updated review

A pleasant experience! I encountered no issues with ordering or my delivery. I will definitely recommend this company for anyone interested in this product!

Date of experience: September 30, 2025

Easy to manage
August 25, 2025
Previous review

Easy to manage. There were plenty of styles and sizes. Something for everyone.

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Good product
October 9, 2025
Updated review

Easy process to order my blinds and they fit perfectly. I was a returning customer, also. I expected a good blind and that was what I received. Easy instillation.

Date of experience: September 30, 2025

Repeat customer
August 22, 2025
Previous review

Repeat customer. Easy access to order.

Date of experience: August 12, 2025
New Hampshire
1 review
0 helpful votes
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Great Blinds
October 9, 2025
Updated review

I received my blinds. They fit great, look great and operate nicely. Color and quality is as expected. End caps pop off of sometimes, but it's very minor and I was able to put them back. I ordered the top-down-bottom-up feature. They work great. I recently had to remove them while we paint the room. They came off so easily in a few seconds.

Date of experience: September 29, 2025

I had to keep checking back for the right deal but...
August 21, 2025
Previous review

I had to keep checking back for the right deal but I am satisfied with the BOGO

Date of experience: August 11, 2025
Missouri
1 review
0 helpful votes
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Aluminum blinds
October 7, 2025
Updated review

There is nothing to hold the blinds up. When you pull it down, it all falls on top of you. I had to wrap zip ties around the top

Date of experience: September 27, 2025

I don't know if it's my computer or this website, but...
August 20, 2025
Previous review

I don't know if it's my computer or this website, but this transaction took way too long.

Date of experience: August 10, 2025
New York
1 review
0 helpful votes
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Excellent Window Blinds
October 7, 2025
Updated review

The blind windows were perfect. Measurements were exactly.
The workmanship is exceptionally constructed.
I do recommend Windows.com

Date of experience: September 27, 2025

Excellent 👌
August 20, 2025
Previous review

Excellent 👌

Date of experience: August 10, 2025
Pennsylvania
1 review
0 helpful votes
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Live appearance and ease
October 2, 2025
Updated review

Someone installed for us(not in my skill set. Love how bright and perfect they look. Pushing up and down is so easy! Opening and closing blinds is simple too. Thanks

Date of experience: September 22, 2025

After figuring it out, it was very easy
August 17, 2025
Previous review

After figuring it out, it was very easy

Date of experience: August 7, 2025
Maine
1 review
0 helpful votes
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Better than I expected
September 30, 2025
Updated review

The quality was wonderful and the blinds were easy to install. I love them! I love the fact that there are no string or extras.

Date of experience: September 20, 2025

Easy
August 16, 2025
Previous review

Easy. Found quickly online and ordered.

Date of experience: August 6, 2025
North Carolina
1 review
0 helpful votes
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Great product
September 29, 2025
Updated review

Easy installation and great process. The process is simple and the product is amazing. Simple instructions to get the best results.

Date of experience: September 19, 2025

Quick, easy, and convenient
August 12, 2025
Previous review

Quick, easy, and convenient

Date of experience: August 2, 2025
Pennsylvania
1 review
0 helpful votes
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Good ordering experience, bad product.
September 27, 2025
Updated review

Previously loved blinds.com but now they don't offer corded blinds and the push-pull blinds I received did not work as they should. If mounted inside the window frame, the crimped brass stops on the strings bind against the top of the window frame so you can't rotate the slats fully with the wand. I had to put spacers under the mounting brackets to provide clearance so the slats could be fully rotated.

Date of experience: September 17, 2025

Wanted corded which you no longer have
August 13, 2025
Previous review

Wanted corded which you no longer have

Date of experience: August 3, 2025
Texas
1 review
0 helpful votes
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ARRRRGGGG!
September 25, 2025
Updated review

The blinds are great, but how the heck do you get them to click into the brackets? I've just about ruined one trying to get it to click in! I may have to move the bracket because the lip on the frame is chipping out. FRUSTRATED! I gave up and will try another day when I'm in a better mood.

Date of experience: September 15, 2025

It's been ok, only a couple of minor irritations
August 9, 2025
Previous review

It's been ok, only a couple of minor irritations

Date of experience: July 30, 2025
New Hampshire
1 review
0 helpful votes
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Great blinds
September 25, 2025
Updated review

The blinds are great. Easy to install and look perfect. The pole to reach up to open and close the blinds in an open second floor foyer window is much too short

Date of experience: September 15, 2025

Chat and ordering very helpful
August 10, 2025
Previous review

Chat and ordering very helpful

Date of experience: July 31, 2025
Illinois
2 reviews
0 helpful votes
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Great price and quality
September 23, 2025
Updated review

Shopping for the blinds on line was easy and the are a great product for the price. The time to delivery was a little slow versus other online companies I have used, but we were not in a hurry so it worked.

Date of experience: August 8, 2025

Simple experience ordering custom size blinds for our...
August 8, 2025
Previous review

Simple experience ordering custom size blinds for our lower level bedroom/office!

Date of experience: July 29, 2025
South Carolina
1 review
0 helpful votes
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The blinds arrived
September 21, 2025
Updated review

The shades and blinds xame as scheduled. When will the installer finish the job
Rescheduled twice, hoping they come soon.

Date of experience: September 11, 2025

It was fun and effortless to make our window covering...
August 7, 2025
Previous review

It was fun and effortless to make our window covering choices

Date of experience: July 28, 2025