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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com Reviews Summary
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy, and shipping was quite fast. The blackout is excellent. Was a little disappointed with the color though, the "ivory" was sort of dirty-looking, should have picked either white or a much darker color. Would also be helpful if there were more info posted online of the headrail type and its compatibility (e.g., would be nice to help us select a blind that would fit the existing headrail on our window).
Easy search, but would be nice if the filtering works better, eg blackout selection would exclude all other types.
I had a phone call with customer service before I placed my order. Person was very helpful. Placed the order and installed the blind. Love that the bracket has double-stick tape on it so it stays in place! Super idea!
Need more info online for outside mount blinds. Finally called customer and did get a very helpful rep, Carlton. With his help, I was able to figure out the size blind I needed.
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The tech who assist me with the order was very knowledgeable on how to measure the blind.
And the order arrived very fast.
Good price and thanks for offering the promotion price.
I wanted to take advantage of a sale and ordered some swatches, then decided to change produces. The sales person did an amazing job helping me figure out the best color - got them and they're perfect
Trent Jones offered phone support and gave EXCELLENT customer service -- super helpful in selecting right product, colors, configuration etc. Definitely makes me want to return to Blinds.com in future if all of your support folks are like him!
Timely delivery, excellent quality, easy to measure and navigate the website. I needed to make changes and customer service was excellent!
Easy to measure instructions, great selection of products and good prices in the sale!
The blinds are even better in person than I expected! Material is such good quality. Instructions for installation were spot on. No problems at all.
Our blinds arrived in perfect condition! They more than met our expectations! They were extremely easy to install and look beautiful. I would recommend your company to anyone!
Take too long received my order no happy service. Take too long received my order no happy service. Take too long received my order no happy service. Take too long received my order no happy service. Please
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Easy to choose, easy to measure, easy to install. The descriptions were such that I received exactly what I wanted. Easy.
Simple ordering process and the blinds fit perfectly! It took a little longer to arrive and given that they are custom made, it makes sense. We are happy with our purchase and would recommend.
Seems smooth so far! Looking forward to receiving my blinds.
Third time ordering from Blinds.com, and we have been extremely pleased with the each order.
The online ordering process is easy. Select the blind type, color & features and enter your measurements & quantity. They clearly explain how to measure so you are ensure of receiving blinds the fit the first time. Blinds arrive on time and are labeled by window, so it's easy to organize them for installation.
The pricing is also very competitive. I highly recommend Blinds.com for any window blinds you are needing!
Repeat buyer. Your site is very informative and easy to use. Pricing is competitive and the products purchased have been good qualiity.
I've always been satisfied with my purchases of cellulars and blinds. The customer service is quick and they are attentive to their customers.
Very good quality and Price! Very pleased with purchase! Would most definitely purchase Blinds from them again! Very Very Happy!
First time buying Blinds, I hope I made the right decision.
Blinds.com made everything super easy! Just measure your windows and they made all necessary adjustment for the blinds to fit perfectly. If you DIY anything the directions to install along with install videos, if you need them, are very easy to follow. We had both light filtering and blackout options and both are great! Blackout option with double cell for our bedrooms are very effective! Light does not come through the blinds at all. The fit made the typical areas of light around the blind very minimal, love them! Price could not be beat on the cellular shades, in fact we went with double cell and it was still a cheaper price than the single cell blinds from other online stores. I did purchase a set of vertical blinds from SelectBlinds.com only because they had a sale that could not be beat, but I so regretted my decision and was very disappointed with timing and utter lack of communication from them, it took me emailing them after 3 WEEKS of "preparing and collecting" only to then be told "sorry those are on backorder" yet their site even at that time still had the color available and ready to order. Blinds.com communication and speed was so much better, literally more then a 2 months faster and I ordered them the same day!
Doing my own work and research on your site was very positive. The sales person that reached out to me when I ordered samples, very disappointed. In fact the response I received back from Nick when I questioned his quote nearly made me go somewhere else. I did end up ordering vertical blinds somewhere else because I did not want to ask Nick for another quote, apparently, I offended him, and he responded very defensively then stopped responding to me when I corrected his defensive question to me.
Although my first order was a great product, I realized that it wasn't what I wanted. I called customer service and they made the correction immediately and I received my blinds in record time. Excellent customer service!
Always a simple process and wonderful products.
Roman shade fabric selection was good and samples arrived quickly. Finished product was received in a reasonable amount of time and is very well constructed. I have ordered from Blinds.com before and will not hesitate to do it again. Satisfied (picky) customer.
Samples came quickly and made it much easier to choose the right fabric. Easy easy easy
Blinds came cut to the exact length that I ordered. Easy installation. Very solid well-built blinds. I would definitely order from Blinds.com again.
Website walks you through the ordering process. They know from experience what questions to ask and also post little notes when they're needed. Top notch quality of build and packaged neatly with everything you will need. This is my second home I have had to had blinds made for, and I also know they stand behind their product and want the customer to be satisfied. Worth every penny!
Ordering process is very thorough and intuitive
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members