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The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
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I had no issues with getting a textbook I needed for school quickly and it arrived in good shape just as described!
Oh, BooksRun mine, how sweet thy name,
How fine thy rich repute,
Your splendor burnishes your fame,
A fact without refute. Oh, BooksRun, let me take a look
A look and more, I say.
A hungry look for perfect book
To pass this idle day.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
I had a great experience with BooksRun. The process of selling my books was simple and straightforward. They provided a prepaid shipping label, and I received payment quickly after they received and inspected the books. Their communication was clear throughout, and the prices they offered were fair. I would definitely use BooksRun again in the future.
Thanks for your feedback! We do appreciate your review and opinion about our services! - BooksRun Team
My book arrived surprisingly quick! It seemed that I had no sooner ordered it that it arrived at my house! It was well packed and I would definitely recommend this seller.
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
Professor didn't open the class (online accelerated) until the start date, needed the textbook that week! BooksRun had my textbook in print form that I prefer and shipped it quickly. Had it in time for the weekly quiz.
We are glad to hear that you are happy with the item received! - BooksRun Team
This was the first time ordering. We needed Psychology books and found them on your site. We were extremely pleased with the copies received and the pricing. We will be ordering again.
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
BookRun: running without exercise! The only running I do is run my fingers through the pages of the marvelous books I have bought, and add to my collections! Love it!
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
Order was processed and shipped quickly. The order arrived much quicker than expected. The only criticism I have is the use of thin plastic wrap mailers that do nothing to protect the book. Thankfully the order was received as described despite the plastic bag type shipping product.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
I was stressing books for my class. This site took the stress away. Being able to rent books I didn't want to keep forever was amazing! 10/10 will do again and have been sharing with all my classmates!
We are glad to hear that you are happy with the item received! - BooksRun Team
I have read every novel that Kate Atkinson has written but this was my first experience of her short stories. As in the novels many of the characters are unusual, carefree, downtrodden, rebellious and with an uncommon outlook on life. One or two of the stories seem as if they were intended for a novel but were abandoned whist short. Some of her best protagonists are children who have curious observations about adults. I would recommend this book to those who prefer a writer with a unique approach to story telling.
We are glad to hear that you are happy with the item received! - BooksRun Team
I like this company, but the only problem is trying to get a hold of the company for questions and I have not heard back
Thank you for sharing your experience with us! We work hard towards improvements every day and appreciate your opinion! - BooksRun Team
I needed a textbook for class at the last minute. BooksRun had the book I needed at a great price and in very good condition. I got the book just in time before my class started. I would buy with them again.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Everything was great with the book purchase, and it was even autographed by the author so cool bonus!
We are happy to hear that you liked the item! - BooksRun Team
The book I ordered was received quickly and in perfect condition! I will definitely be ordering more second-hand books from them!
We are so glad to keep you satisfied with our services! We make a lot of effort to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Got what I wanted at a good price. It came very quickly, It was easy to order using the Abe Books portal
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
I ordered a hard-to-find book (in French). It was delivered (like new) very quickly. I highly recommend this shop.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
Excellent condition and delivered as expected! My classmates were unsuccessful in setting the book. I referred them to you.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
Book arrived quickly, appropriately packaged and at a very good price compared to the usual online used book sellers.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
It was easy to find, hard to believe but it's real. I got my books for a big difference of price. Pleasant experience overall.
Thank you so much for the positive review! - BooksRun Team
I was able to efficiently and easily ship and sell a textbook, and I got paid on the time that was estimated.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team