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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
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I was pleasantly surprised by how quickly the book arrived (international delivery); the condition was excellent too. All in all, I'm delighted with my purchase
The book arrived in like new condition, which was better than I expected. It arrived on time, without problems.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
The book was delivered to some postbox instead of to my friend's home address in Philadelphia. We were unable to find the book. I would appreciate a refund.
Greetings, We are indeed sorry to find out that there were issues with your order. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team
I was delighted with the book, The Very Best of James Galway. I was wondering if there is any chance of finding piano accompaniments for any of these selections? I am looking for music that I could do for church and other small engagements.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! Please do not hesitate to contact us directly for further assistance can be prompt from our side. Warm regards, BooksRun Team
Nice clean paperback from my fav author. Smooth sale and good price. FYI It's crazy to ask for 100 words but here's a shipping complaint against USPS for their slow shipping and delivery. Please reduce to fewer words or I won't leave any more reviews.
Greetings, We are indeed sorry to find out that there were issues with your order. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team
Glad to do business with you and all the sellers at Biblio. There were several books in one order with different stores, and the all had the deliveries done rapidly.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
Book as described. Quickly received. Very good experience with Books Run on this my first purchase from this book shop. Would purchase from them again in a heartbeat.
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
I sold a book and I received my money in a reasonable amount of time. Everything was very easy to deal with.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Have been looking for used copies of this author (C. Hope Clarke), but hard to find. Book condition as described, prompt delivery!
Thank you
Thank you for the great review! Hope to see you among our customers in the future! -BooksRun Team
Great to find what I was looking for!
Service was nice - book came in nice packaging and in very nice condition.
Thank you for such a review! Happy to hear that you are satisfied with the book! - BooksRun Team
Music books arrived promptly and in pristine condition. And once the counter reaches 100 words I'll hit submit
Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team
Books were packaged safely and they arrived early! Very satisfied, I will be ordering again. Thank you
Thank you for your positive review! We are glad you liked our services. - BooksRun Team
Great experience, book in good shape, got it in a timely manner. Thanks for your great customer service.
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team
PERFECT EDITION NOVEL "THE DEMONS" BY Dostoevsky. TRANSLATED Richard Pevear and Larissa Volokhonsky. (OLD TRANSLATION BY CONSTANCE GARNETT). BY SHIPPED SAFELY. SO HAPPY..
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
You have got to be kidding me. This is ridiculous. And idiotic. That's all I've got and I won't be responding anymore.
We are pleased to have you as our customer! - BooksRun Team
Excellent service... well packed,...,,...,...,...?...,...
Thank you for sharing your experience! That is really nice to hear! - BooksRun Team
I ordered books through ABE books who passed the order on to Books Run. The books were in very good condition and at a great price. Rarer books too, those no longer available in stores. They are good resources who should be considered.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
The book never arrived. My company purchased this book for Ms. Williams. I wrote to the company about it and never received a response yet they still charged the business card. I hope someone responds. We will handle this matter differently for results.
Greetings, We are indeed sorry to find out that there were issues with your order. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team
I got 3 out of four books I ordered. I'm currently trying to track down why I never got the one book
Greetings, we do understand the frustration that such a situation may have caused. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
From the business
Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team