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The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
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Most shows were good. The Presley's was the best of the best.
I used the site last year! We returned to Branson with grandchildren, for the waterpark and Silver Dollar city this summer. Sadly, there site was not clear about group rates! Thanks to your site we are coming in November with friends. And get more for our money with the extra museum tickets! The guys have been wanting to see the veterans museum and it is free! Thanks for your site!
It was good just did nt know I would have to go pick up my tickets. I thought since I ordered on line they would be on my phone
Made reservation for Branson Belle showboat online. Immediately began getting a flood of texts and e-mails trying to sell other stuff. The next morning got a text and e-mail saying the date I requested for the Branson Belle was not available, except they had gotten the date wrong. I tried to phone them to straighten it out. Explained matters to one agent who transferred me to someone else. Second agent seemed unable to understand. Ended up cancelling reservation and requesting refund. Booked through another agency which ended up being a few dollars cheaper.
Great way of listing the shows available on the dates I'm in Branson. Easy to order and I'm all set to pick up my Show tickets when I get to Branson
I had a little trouble with the seating chart but otherwise it was easy to book the show.
No assigned seat confirmation... others in my group have a seat assigned, not cool..
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I like being able to do it all online
The customer service agent was very helpful. Michael solved my issue quickly. He made me feel like he really cared and listened. I can't wait to see the 3 shows plus the Steamboat Branson Captains Dinner cruise.
Seamless search and purchase. However, I must visit the physical business to retrieve the ticket vouchers. In today's electronic world, this seems an unnecessary step.
Easy to navigate and checkout. Never been to Branson, and appreciate the ease of what is available in one place.
Make sure you don't lose your page when moving from different platforms to check prices. Thankfully these prices are lower than the other sites I visited.
Looking forward to our trip to Branson and enjoying the shows and all the wonderful things to do there.
For the Clay Collin's show. The best thing I can say I can say is Fantastic! Wonderful show Would certainly come again to see this show
Something of interest to me personally, Tina is from my home town of Norman Ok. Thank you all for a very pleasant time
Process went smoothly. The proof will be in how easily it is to pick up the tickets once we get to Branson.
Ordering and, more importantly, changing the dates & times was a breeze. Now, if the visit goes as well it will be an A+++!
I paid twice what it would have cost if I had bought tickets directly from the theater.
I checked multiple websites and this one was by far the best deals in town.
My ordering of shows went very well. Navigating the website was user friendly!
Needed to correct a mistaken date I made and the correction was made by a very helpful representative. Thanks!