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BurromaxReviews 558

4.7

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
116
value
3
shipping
2
quality
8
This company responds to reviews on average within 14 days

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1,246 reviews

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Indiana
1 review
0 helpful votes
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Great customer service
June 23, 2022

You can tell they actually care about taking care of customers

Date of experience: June 23, 2022
Tennessee
1 review
0 helpful votes
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Awesome product, fun for everyone
June 22, 2022

Performance better than expected, upgraded battery and loved it!

Date of experience: June 22, 2022
Kansas
1 review
0 helpful votes
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5 stars
June 22, 2022

Great fast service/delivery website is very user friendly explains product in detail

Date of experience: June 22, 2022
Missouri
1 review
0 helpful votes
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Bike
June 17, 2022

I have bought 3 bikes so far a 1600 and two 350s!. Horrible quality on the aluminum riser clamps. Also foot pegs have broken, and motor makes a sound

Date of experience: June 17, 2022
Pennsylvania
1 review
0 helpful votes
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Fast and easy
June 14, 2022

When I called burromax they picked up right away and helped me with everything I needed!

Date of experience: June 14, 2022
New Jersey
3 reviews
0 helpful votes
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Thanks a lot for my bike and its detalis, got a nice shipping! Though thoght about buying once in fall for my son!

Date of experience: June 10, 2022
Connecticut
1 review
0 helpful votes
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Stress free
June 9, 2022

Can't say how grateful I'm for Bill the service Tech he has helped me so much with troubleshooting a TT 250 that is brand new and the throttle came with the wires ripped out. So I bought a new throttle and it still isn't working. Bill has help me for the last three days with emails and phone calls to help me figure out why I his bike isn't working.

Date of experience: June 9, 2022
Illinois
1 review
0 helpful votes
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Shipping
June 6, 2022

The shipping was fast and on time. I was very pleased

Date of experience: June 6, 2022
Idaho
1 review
0 helpful votes
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Awesome!
June 1, 2022

Awesome shopping experience. Love these bikes! Highly recommend

Date of experience: June 1, 2022
Georgia
0 reviews
0 helpful votes
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Fast and plesent experience.
June 25, 2022

Our tire came in a quick time frame with no issues. We've previously been in contact with the company about a bike and the response was extremely nice, informative, and came soon after we sent the message. We will be coming back for another when our son outgrows the bike we have now!

Burromax attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2022
Pennsylvania
1 review
0 helpful votes
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Good and fast service
May 24, 2022

I placed an order and received it within the same week. Awesome service!

Date of experience: May 24, 2022
Minnesota
1 review
0 helpful votes
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Website was great!
May 23, 2022

The website is very well laid out and easy to navigate

Date of experience: May 23, 2022
Massachusetts
1 review
0 helpful votes
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Great experience!
May 15, 2022

I actually ordered wrong controller at first, but was corrected easily

Date of experience: May 15, 2022
Washington
1 review
0 helpful votes
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1600 is Awesome!
May 9, 2022

I recently purchased the new Burromax 1600. Right out of the gate my expectations were exceeded with how quickly I received my order. Upon receiving and checking the bike out, I was impressed with some of the new additions/upgrades, including, but not limited to the size (very comfortable for me at 6' and 200 lbs); the addition of the rear brake; the revised electronic read-out that now shows speed, trip distance; the horn; the side lights (very bright/safe); the ease with which you can go back and forth between low and high speed. I could go on and on, but suffice to say that I honestly couldn't be happier with my purchase(s). The 1600 is perfect for kids and adults alike. My friends (whether it be because they rode my bike or just took my word for things) have followed suit to the tune of purchasing 8 more 1600s.
Great job Burromax! Not that I have anything in mind, but I'm excited to see what the future holds for the Company. To date we've owned 8 Burromax motorcycles, each of which has exceeded our expectations and provided hour upon hour of family fun.

Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
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Best Bike
May 5, 2022

Quick and easy check out, fun to ride around and also fun for the whole family.

Date of experience: May 5, 2022
Texas
1 review
0 helpful votes
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Na
May 3, 2022

...

Date of experience: May 3, 2022
Colorado
1 review
0 helpful votes
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Street outlaws
April 26, 2022

Saw the Npk and street outlaws guys on them took awhile to figure out it was these no complaints well built for the $$

Date of experience: April 26, 2022
Missouri
1 review
0 helpful votes
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Great bike
April 25, 2022

Arrived very promptly and well packaged to protect bike. This is our third bike (3 grandsons). All are tough and are surviving the grandsons well.

Date of experience: April 25, 2022
Maryland
1 review
0 helpful votes
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The packaging was well packed
April 25, 2022

The transaction is easy and straight forward, no problem encountered

Date of experience: April 25, 2022
New Jersey
1 review
0 helpful votes
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Awesome product. Great Website. Easy to checkout and pay.

Date of experience: April 25, 2022