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BurromaxReviews 559

4.6

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
116
value
3
shipping
2
quality
8
This company responds to reviews on average within 14 days

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1,250 reviews

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Missouri
1 review
0 helpful votes
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Fun bike!
June 29, 2022

Fun for the whole family. 47, 43, 12, 8 years old.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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No Issues
June 29, 2022

Order went smoothly; delivery was on time; no missing or damaged parts.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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Smooth transaction
June 29, 2022

Purchase and delivery were painless. Price was reasonable and when my son outgrew it the resale was super fast.

Date of experience: June 29, 2022
Illinois
1 review
0 helpful votes
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The kid loves it
June 29, 2022

Got this bike few years ago and the kid still enjoys it. Now that he is 13 I shall upgrade the engine to the bigger one. Basic maintenance and cleaning and has been running fine.

Date of experience: June 29, 2022
Florida
1 review
2 helpful votes
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Great bike that doesn't last
July 29, 2022

Bought this for my 10 year old daughter for Christmas. She loved it as it ran great and had wonderful range. However, the fun was short lived. Less than a year later, it started making a grinding noise from the chain/sprocket area. Tried adjusting the chain which didn't help. Also the spring on the kickstand broke so it doesn't stay retracted, so we had to remove it all together. Great design, poor durability and quality.

Burromax attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 29, 2022
California
1 review
1 helpful vote
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Underpowered
July 29, 2022

Thought the motor would have more torque than it does. If you go up a slight hill it just shuts off because it doesn't have enough power.

Burromax attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 29, 2022
Missouri
1 review
0 helpful votes
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The Burromax Brothers
June 29, 2022

I had to come in and get my Burromax chain and break tightened. Bill and his brother knocked it out in minutes. Along with being super awesome to talk to. I even test drive the new 1600 and it was amazing.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Fun for all ages!
June 29, 2022

All the kids want to ride this - my son, his friends, my daughter, her friends. My older teen son and his friends too! So great to see everyone enjoying the bike!

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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Awesome Business!
June 29, 2022

Burromax places their customer on top. They listen and take care of their customers. I felt very well taken care of when dealing with them. They are a great business and provide excellent customer service.

Date of experience: June 29, 2022
North Carolina
1 review
0 helpful votes
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Little champ
June 29, 2022

Great bike for kids to learn on. The adjustable speed limiter is great!

Date of experience: June 29, 2022
Wisconsin
2 reviews
0 helpful votes
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Tt350r
June 29, 2022

Great experience purchase was easy and had great saless staff to answer all my questions

Date of experience: June 29, 2022
Oklahoma
1 review
0 helpful votes
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Great bike a lot of fun
June 29, 2022

Great experience to go purchase the bike from their chesterfield location. My son loved to see his new bike be assembled. Great staff as well!

Date of experience: June 29, 2022
Ohio
1 review
0 helpful votes
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Great service
June 29, 2022

Ours were on back order in 2021 but we were always kept in the loop on status

Date of experience: June 29, 2022
Washington
1 review
0 helpful votes
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Battery purchase
June 26, 2022

I called to order a new battery and left voice mail. I received a call back within 10 minutes. I received great customer service.

Date of experience: June 26, 2022
Illinois
1 review
0 helpful votes
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Great and Helpful Staff!
June 26, 2022

Bill always takes the time to walk me through fixes and issues I have to get my bikes back up and running. The how-to You Tube videos are also extremely helpful.

Date of experience: June 26, 2022
Texas
1 review
0 helpful votes
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John
July 25, 2022

Satifaction with the whole process I would recommend borrormax web site that needs parts for their borrormax product

Burromax attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2022
Pennsylvania
1 review
0 helpful votes
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Electric Mini Bike, TT250
June 24, 2022

Bought this in 2017 for our grandson who was 4 yrs. Old. He is still riding it and having lots of fun. Great company to deal with for replacement parts.

Date of experience: June 24, 2022
Indiana
1 review
1 helpful vote
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Poor battery
July 24, 2022

The battery didnt last as long as I was told by the salesman or go as far do not know how long the bike i bought had been on display but i did buy replacement batteries they went bad like 10 months later I gave it away because I wasnt wasting any more money on it

Burromax attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2022
Ken F. — Burromax Rep
over a year old

I wish you would have called us--we would have helped

Georgia
1 review
0 helpful votes
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Great Customer Service
June 24, 2022

I have order parts several times and each time received what I needed and timely. This last time the part I needed they were able to remove from a new one in house and send to me.

Date of experience: June 24, 2022
Louisiana
1 review
0 helpful votes
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Overall experience was very good!
June 23, 2022

Excellent product and service thru purchase and technical support.

Date of experience: June 23, 2022