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Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.
The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.
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Purchase and delivery were painless. Price was reasonable and when my son outgrew it the resale was super fast.
Got this bike few years ago and the kid still enjoys it. Now that he is 13 I shall upgrade the engine to the bigger one. Basic maintenance and cleaning and has been running fine.
Bought this for my 10 year old daughter for Christmas. She loved it as it ran great and had wonderful range. However, the fun was short lived. Less than a year later, it started making a grinding noise from the chain/sprocket area. Tried adjusting the chain which didn't help. Also the spring on the kickstand broke so it doesn't stay retracted, so we had to remove it all together. Great design, poor durability and quality.
Thought the motor would have more torque than it does. If you go up a slight hill it just shuts off because it doesn't have enough power.
I had to come in and get my Burromax chain and break tightened. Bill and his brother knocked it out in minutes. Along with being super awesome to talk to. I even test drive the new 1600 and it was amazing.
All the kids want to ride this - my son, his friends, my daughter, her friends. My older teen son and his friends too! So great to see everyone enjoying the bike!
Burromax places their customer on top. They listen and take care of their customers. I felt very well taken care of when dealing with them. They are a great business and provide excellent customer service.
Great bike for kids to learn on. The adjustable speed limiter is great!
Great experience to go purchase the bike from their chesterfield location. My son loved to see his new bike be assembled. Great staff as well!
Ours were on back order in 2021 but we were always kept in the loop on status
I called to order a new battery and left voice mail. I received a call back within 10 minutes. I received great customer service.
Bill always takes the time to walk me through fixes and issues I have to get my bikes back up and running. The how-to You Tube videos are also extremely helpful.
Satifaction with the whole process I would recommend borrormax web site that needs parts for their borrormax product
Bought this in 2017 for our grandson who was 4 yrs. Old. He is still riding it and having lots of fun. Great company to deal with for replacement parts.
The battery didnt last as long as I was told by the salesman or go as far do not know how long the bike i bought had been on display but i did buy replacement batteries they went bad like 10 months later I gave it away because I wasnt wasting any more money on it
I have order parts several times and each time received what I needed and timely. This last time the part I needed they were able to remove from a new one in house and send to me.
Excellent product and service thru purchase and technical support.
Answer: Becky, Not sure what you are refering to so please give us a call at 3146209006
Answer: Expect 14 mile range with 180 lb rider and 20 mile plus with 100 lb riders on flat ground wide
Answer: All in-stock Items ship the same day or by the next Business day. You will have to contact us for estimated shipping dates on all out-of-stock Items
Answer: 1-5 Business days depending on your located. All items ship from our St. Louis, MO warehouse.
Answer: Well it depends--- We tested with 220 lb rider on flat ground wide open and bike goes 26 miles--wind was realitively calm. Same bike on low setting it goes 44 miles If you are not always on wide open and on a fairly flat surface--maybe 30 miles is a good number. Lots of variables but above it tested personally
I wish you would have called us--we would have helped