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CARiD Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and efficient delivery for many orders. Customers appreciate the user-friendly website and the quality of some products, particularly in the automotive parts sector. However, significant concerns arise regarding customer service, particularly related to delays in order fulfillment, difficulties with returns, and inconsistent support experiences. Many customers express frustration over prolonged resolution times for issues, which detracts from overall satisfaction. The feedback indicates a need for improved communication and efficiency in addressing customer concerns to enhance the overall service experience.
This summary is generated by AI, based on text from customer reviews
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Good purchase so far. Will advise further after they get installed and run a few weeks.
Great experience no complaints will shop again great price thank you guys once again
Thank you so much for your kind words, Latoya! We're thrilled to hear you had a great experience with us and found what you needed at a great price. We look forward to helping you again soon!
Sincerely,
Consumer Relations
I bought some 18-inch rims and they looked great on my vehicle and at a good price. I recommend them.
Thank you, Christian, for your enthusiastic feedback! We're thrilled the 18-inch rims exceeded your expectations and appreciate your recommendation. We look forward to helping you again with any future needs.
Sincerely,
Consumer Relations
Easy shopping experience and guaranteed fitment of the new wheels.
Thank you so much for your kind words, Steve. We're thrilled to hear that the shopping process was smooth and that the new wheels fit perfectly. It means a lot to us knowing we could make your experience easy and satisfying!
Sincerely,
Consumer Relations
Product was packed securely and on time. I recommend carid to everyone. Thank you
Thanks so much for your kind words, Mark. We're thrilled to hear your order arrived safely and on time, and truly appreciate your recommendation. Looking forward to serving you again in the future!
Sincerely,
Consumer Relations
Kay, thank you so much for your positive feedback! We're truly grateful for the trust you’ve placed in us and are delighted to hear you are satisfied with both our product and service. Looking forward to continuing to exceed your expectations.
Sincerely,
Consumer Relations
Dear Noah,
We appreciate your feedback and are glad to hear you were satisfied with the service and the fenders. If there’s anything specific that could have made your experience even better, we’d love to hear your thoughts.
Please check your email for details regarding your order, and feel free to reach out for assistance.
Sincerely,
Consumer Relations
Had minor shipping problems but came in and was great…………..
Vincent, thank you for your thoughtful feedback and patience during the minor shipping delay. We're thrilled to hear that everything ended up great and truly appreciate your support!
Sincerely,
Consumer Relations
Great experience love the product. Don't need fifty characters to describe experience if it was great
Jill, thank you for your fantastic review and effortless endorsement. We're delighted to hear you love your new headlights and look forward to serving you again!
Sincerely,
Consumer Relations
Great price and fits right. Didn't come with instructions on adjusting beam but easy to figure out
Thank you, Michael, for your thoughtful feedback and kind words about the fit and value. We're glad to hear you found the beam adjustment straightforward and will certainly consider adding clearer instructions to improve the experience further. Your input is invaluable and truly appreciated!
Sincerely,
Consumer Relations
Ordered a box got a box. Opened box got lucky it had something in it. Woohooo! Yippee! Super cali fragilistic expi al a docious!
David, your enthusiasm truly made our day—thank you for your upbeat and fun review! We're wholeheartedly grateful for your support and excitement and look forward to keeping the surprisingly good vibes rolling with every order.
Sincerely,
Consumer Relations
I bought a unique ram air hood for my 96 ss Camaro. Shipping said 3-4 weeks and I was notified it was on the road in two! The experience has been awesome. They also helped me find fuel 538 wheels for that car, which is matching wheels to my truck lol. Overall a great experience and a place I look to first going forward!
Chris, thank you so much for sharing your great experience! It’s fantastic to hear the hood arrived ahead of schedule and that locating those matching wheels added to the fun—we’re excited to be your go-to source moving forward. Enjoy the upgrades!
Sincerely,
Consumer Relations
Your search parameters actually showed me wheel to wheel running boards. Other's websites did not.
Thank you, Steve, for recognizing the accuracy of our product search—it means a lot to hear that our site helped you find exactly what you needed. We’re committed to making your shopping experience straightforward and trustworthy every time. Looking forward to serving you again in the future!
Sincerely,
Consumer Relations
It was a great experience. Radio arrived in time and no problems
Thank you, Michael, for sharing your positive experience with the radiator purchase. We’re delighted to hear it arrived on time and met your expectations without any issues. Feel free to reach out anytime—we’re here to ensure a smooth experience with all your future needs!
Sincerely,
Consumer Relations
Nice but extremely difficult to install. Bought a socket to remove back seat. Not happy with console cover.
Dear Maja,
We’re sorry to hear about the difficulty you experienced. Based on our records, it appears your order was for a headlight, so it’s possible the review may refer to another product. We’ve sent you an email to help clarify and offer further support.
Please check your email for details, and feel free to reach out if you have any further questions or concerns.
Sincerely,
Consumer Relations
Easy to find the product & order. Shipped on time & received without damage.
Gary, thank you so much for your kind words and for trusting us with your order. We’re thrilled to hear everything arrived smoothly and on time, and we truly appreciate your support. Looking forward to serving you again!
Sincerely,
Consumer Relations
Satisfied, hassle free. The product was delivered in our doorstep with out any problem.
Thank you, Lucio, for sharing your wonderful experience. We’re truly grateful for your kind words and hope to continue providing you with hassle-free service and top-quality products in the future.
Sincerely,
Consumer Relations
Perfect time fast delivery and perfect customer service, the product high quality 100% recommend
Enrique, thank you so much for sharing your experience! We're thrilled to hear the delivery was speedy and the product met your expectations—your recommendation means a lot to us. Looking forward to serving you again!
Sincerely,
Consumer Relations
Earl, thank you for sharing your experience! We're thrilled to hear things fit perfectly and arrived quickly. Looking forward to helping out with your next purchase!
Sincerely,
Consumer Relations
Easy to order and received it in a timely fashion. Product was packaged and shipped carefully. I was sent updates when it was shipped, where it was and when it would be delivered to my door. Then they followed up to make sure I received my product and am happy with it.
Thank you, Eric, for sharing such detailed feedback! We’re delighted to hear the ordering process and communication met your expectations and that your product arrived safely. It’s always a pleasure to know our efforts make the experience seamless, and we truly appreciate your support.
Sincerely,
Consumer Relations
From the business
CARiD.com is an e-commerce retailer of auto parts and accessories, specializing in both OEM and aftermarket products.
Founded in 2003 in New York City, CARiD.com serves over 50,000 automotive products for most existing cars, trucks, and SUVs. Among its best-sellers are body kits, lambo doors, dash kits, custom grilles, spoilers, lights and logo mats.
At CARiD, we showcase the finest car accessories that do the trick. We offer aftermarket car parts, designed for specific models, resulting in a precise match and a perfect interaction with factory parts and mechanisms. Whether it's technical upgrade, protection, or exotic fashion, our line of accessories has you covered. The most respected brand names along with the best value are why this is your premier destination for all Car Accessories and Performance Parts that add character and class.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Robert, for sharing your experience so far! We’re excited to hear how the parts perform once they’re installed and absolutely here if you have any questions or need assistance down the road. Looking forward to your update!
Sincerely,
Consumer Relations