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Cell2GetReviews 1,228

3.2

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Cell2Get Reviews Summary

Cell2Get has a rating of 3.2 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 3rd among Mobile Phones sites.

service
174
value
165
shipping
172
returns
142
quality
161

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3,090 reviews

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Virginia
1 review
3 helpful votes
Follow saul g.
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Cell2get sucks its a big scam ordered a phone paid for 2 day delivery its been 2 weeks and when i call and if someone picks up its always melvin and he also sucks do not buy from cell2get more like cell2getburned

Date of experience: March 4, 2011
West Virginia
1 review
3 helpful votes
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Apparently these guys are busy writing their own reviews and not answering the phone or emails. Stay Away! Or don't, and be as pissed-off as I am.
Ordered 3 phones over a week ago, overnight shipping requested (and paid for). 10 days later, no phones. Promises from "Melvin" that they were shipped. He didn't have access to the shipping number (shipping "department" just closed - conveniently). I've called dozens of times since, always get their answering machine. Left messages, never get a call back. I can't wait to see how much fun getting my money back is going to be. I'll post that experience as well. You HAVE been warned. If you decide to buy from them, don't say you didn't know...

Date of experience: January 20, 2011
Indiana
1 review
4 helpful votes
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Horrendous service, no communication. Fraud. Purchased what was supposed to unlocked cell phone. It wasn't unlocked.
I also paid for 3 day shipping it came a 10 days later. No tracking info was ever offered.

Phone came with no manuals and was floating around in the box free. I emailed them about issue and was told I would receive unlock code by email... they keep stating I will have code in 24 hours... I am still waiting.

Another thing I also order car charger for this phone... that never came.

I tried calling their 800 number, nothing but a recording. celltoget.com is a fraud stay far away... Are you listening MELVIN. I will file complaint to BBB.

Date of experience: December 3, 2010
Ohio
1 review
4 helpful votes
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I placed an order last Thursday for a new MOTO cell phone, called them last Friday, was told it was shipped Friday morning. Today is Tuesday, nothing happened. I paid $16.47 for second day UPS shipping. Called them several times, just gave me useless "confirmation" number for USPS, and when asked for tracking number. They asked me to call them in one hour, later, when I called them, they told me they will call me. God knows what happened. The worst online shopping experience in 10 years! Period.

Date of experience: October 26, 2010
New York
2 reviews
5 helpful votes
Follow moensk j.
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Great site alot of cell phones to choose from easy shopping and great live support

Date of experience: October 11, 2010
New York
1 review
4 helpful votes
Follow Jen M.
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Thanks to cell2get.com i was able to purchase a blackberry storm 9500 to use with my tmobile sim card. When i 1st received the phone it wasn't unlocked but thru their customer service i was able to get this done over the phone. Love my phone =) i am very happy with this company and there service..

Date of experience: September 16, 2010
Saudi Arabia
1 review
2 helpful votes
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Delay Delay they said UPS and when we called they said we shipped it from USPS and gave us a wrong track number.

Fraud be careful

Date of experience: July 28, 2010
New York
1 review
1 helpful vote
Follow claudia k.
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I'm very happy with them. I purchaced a phone from cell2get but after getting it I found out apparently "gsm" doesnt work with verizon sim cards. They allowed me to return it and helped me pick another one that will be compatible.

Date of experience: May 21, 2010
Washington
1 review
6 helpful votes
Follow Ethan D.
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FRAUD ALERT!
May 20, 2010

FRAUD ALERT! It took almost 3 weeks and several phone calls to get my phone which arrived used and broken, and missing manuals, accessories, etc. I called to tell them I want my money back and they said they wouldn't refund shipping and I would have to pay to ship it back before they refunded my money (yeah right!). This is outright theft.

Date of experience: May 20, 2010
GB
2 reviews
3 helpful votes
Follow merideth l.
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Cell2get is a great store. I made an order for local pick up. I bought a blackberry 8330 from them while on vacation to NY and picked it up with cash.
I am very satisfyed. I had an older blackberry and While at their shop they helped me configure it and port over my account

Date of experience: April 13, 2010
California
82 reviews
360 helpful votes
Follow Todd L.
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If you are thinking about buying from this site you should also read the negative reviews on
http://sale-promo.online/reviews/www.cellification.com%3Cbr/%3EVery suspicious having all of these negative reviews on websites that look exactly the same... go call and see if the same guy answers... and definitely make sure someone picks up the phone before you place an online order.

Date of experience: April 11, 2010
Canada
1 review
1 helpful vote
Follow hank t.
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Needing to get a rare phone quickly i tried 2 or 3 other sites which claimed to have it in stock only to cancel my order. I'm very happy with my purchase Not only did Cell2get have my cell phone but they had great customer service, and run an interesting cell phone blog (which is how i found them).

Date of experience: April 8, 2010
Missouri
2 reviews
3 helpful votes
Follow darius m.
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I like the fact that if one carrier comes out with a cellphone and laughs in my face for having another carrier I can beat the system and get that phone on mine (I have t-mobile, and I'm an apple fan - hint hint)
Very big fan of cell2get.com, made a lot of purchases with them and I continue to be pleased.
They are very helpful and the unlocking service provided is very cool

Date of experience: March 26, 2010
California
1 review
2 helpful votes
Follow tabitha m.
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Working for a gadget blog, I'm a big fan of electronics but not a big fan of buying online. I was scared to buy anything online but cell2get was the only company who had the phone i was looking for
I'm very glad i made the purchase, they had great customer service

Date of experience: March 23, 2010
GB
1 review
1 helpful vote
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Very cheap phones, very good customer service. I like them a lot, and bought from them twice. Once a blackberry, once a nokia, both came new and in a timely manner. I would do business with them again

Date of experience: March 23, 2010
Texas
1 review
6 helpful votes
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I would not order from cell2get they took my order on Sunday told me there is no way to track the order and gave me a confirmation number that is of no use as far as tracking my order. There customer service sucks and no one ever answers. Its Sat and i still haven't received a tracking number it still says processing and they told me it shipped Monday then tuesday then wednesday and then friday I would not recommend ordering from cell2get fraud indeed

Date of experience: March 12, 2010
New York
1 review
3 helpful votes
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I am very pleased with their service, ensuring my happiness from start to finish. I did not have a good experiance purchasing on another site and was wary to purchase from cell2get, but I'm very glad i did. This is now my second purchase with cell2get.com. Should i need a third cell phone you can be sure i will be purchasing it through them

Date of experience: March 11, 2010
Georgia
1 review
1 helpful vote
Follow natasha d.
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I upgrade every 6 months and always use cell2get. I love them and couldnt have afforded to upgrade so often if i didnt get such good prices.
I recommend them to all my friends and family and figure its about time to give them a good review online

Date of experience: March 11, 2010
North Carolina
1 review
4 helpful votes
Follow Kibby S.
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So, after at least the 7th or 8th time of attempting to reach someone at cell2get.com, I finally reached someone by phone yesterday. They emailed me the tracking number (USPS, not UPS, as stated in my order confirmation). I did indeed receive the phone today, but it was the wrong color! At this point, I'm thinking screw it -- I'll probably just keep this phone because my current phone is about to die and I don't want to wait around for another two weeks or more hoping to get the right phone. I don't think it's worth the hassle. On the plus side, it looks like the phone I received is indeed new and with all accessories (battery, charger, headphones, etc.) included. But overall, I am VERY disappointed with Cell2Get's lack of customer service and attention to detail and do NOT plan on ordering from them again. Ever.

Date of experience: February 16, 2010
California
147 reviews
927 helpful votes
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Another site to watch out for - they have fake accreditation badges so should be avoided!

Date of experience: January 29, 2010

From the business

Unlocked Cell Phones. No Contracts. Lowest Prices Starting at $29.99. We carry ALL the latest models for ALL Carriers: ATT, T-Mobile, Verizon, Sprint, Nextel, Alltel, Boost Mobile, MetroPCS, Cricket and Much More...


cell2get.com
Brooklyn, NY, United States
+8