On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Offsets Reviews Summary
Custom Offsets has a rating of 3.5 stars from 462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Offsets most frequently mention customer service, wheels tires and fast delivery. Custom Offsets ranks 8th among Tires sites.
Instant Feedback
We monitor reviews for authenticity
Our rep Nickson was the best very easy to find wheels that fit our 1983 GMC S15 we couldn't be happier Nickson is so good at his job wish all purchases made in life were as easy and fast as this thank you thank you Nickson our driver from FedEx delivered right to the garage door he is also very good at his job
We're happy to hear that! Thanks for the support!
It's fast and easy to order thanks! I received everything before the date that they said it would be in awesome thanks!
Thanks for the support, Sam!
Thanks for the feedback, Nick! We appreciate it!
This is my second purchase from you and we've been happy so far!
Thanks for the support, Sharon!
Wasn't really happy that I had to pay more money to have my tires rebalance again when I already paid you folks for it so I'm wondering if I could get compensated for it at least
Thanks for the feedback, Elijah!
The ordering process was easy. The customer support has been excellent! I would definitely recommend custom offset!
Thanks for the feedback, Henry!
Customer service was extraordinary. I received the tires much faster than anticipated and we are very pleased with the quality
Thanks for the feedback, Kasie!
Had to wait awhile for my order to show up but I did expect that do due high demand on those parts
Thanks for the support, Dalton!
Had a really hard time finding Rims that would fit until I called you guys. Your rep really knew what he was talking about and took the time to explain how different backspace would effect how much the tires stuck out. The fit and rims where exactly what I was looking for and I had confidence when I placed the order that I would be getting what I wanted. Thanks having the right people to advise me was fantastic.
Thanks for the feedback, John!
Convenient, fast and the product I ordered was exactly what I wanted.
Thanks for the feedback, Jose!
Everyone wants to blame covid get over it do your job, you pay up front an three months later you get product, and excuses for late will not use these people again
Jack - We do apologize for any delay and any information you may have received regarding the delay of your order would have come directly from our communication with the manufacturer. We are a retailer of wheels and tires that all for manufacturers to cut out the need for business to consumer selling, which clearly explains why we offer such a vast majority of product. We apologize again that you may have experienced delays but encourage you to reach out to our customer service team should you have further concerns. Thank you.
I am very pleased with my experience through custom offsets. Everything arrived on time, and there was no damage.
Thanks for the feedback, Makenna!
Components were fantastic, I love them! Just didn't love the time it took to make & ship.
Thanks for the feedback, Tyler!
Happy With the rims and tires. Disappointed in the cheap lug nuts. Not Crome and expose the lugs. The balance beads don't work and the tires shake. One tire needs air once a week. So I'm going to have to take them to my local tire shop and have the beads removed and find out why the tire leaks.
Although the final result (the last set of 4 good sensors) came quickly... every thing over the past 6-9 months has been a complete disaster!
Kari - We apologize for any inconveniences that may have occurred regarding your order as it seems there is much more context to this matter. We'll be touching base to learn a bit more along with prompting a resolution. Thank you.
Customer service reps were extremely helpful and friendly! I received my Package a day earlier than expected.
We’re happy we could help out, Carrier! Thank you very much for your support!
A1 experience. Thank you Custom Offsets! I was a very happy customer when I got my wheels!
Thanks for the feedback, Jeff!
Didn't think I would get custom offset sticker banner but I did, you guys always deliver
Thanks for the feedback, Ken!
Allways wanted to buy a set from custom offsets, finally got the chance to when we bought my wife's wrangler! Great customer service and shipping time. Wheels were packaged great and everything we ordered was correct.
Thanks for the feedback, Josh!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback, Tom!