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CycleGearReviews 10,773

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
14
shipping
7,232
quality
10,534
This company responds to reviews on average within 3 days

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30,496 reviews

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Arizona
1 review
0 helpful votes
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Purchase and install
January 15, 2026

Staff was great! There was a little hiccup with mounting of my tires & the company really went above and beyond to make it right

Date of experience: January 5, 2026
Oregon
1 review
0 helpful votes
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Fast shipping, locations in useful cities
January 14, 2026
Updated review

Like an oasis in a desert, CycleGears are great for those traveling by motorcycle. Friendly staff and a decent selection of wares make CycleGear my first choice for motorcycle stuff when on the road.

Date of experience: January 4, 2026

Fast shopping and checkout
December 14, 2025
Previous review

Fast shopping and checkout.

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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Ordered a klockwerkz windshield, came from another warehouse but it was an open box and not new. Cycle gear offered free return or compensate me for open box. Won't say which i choose but I'm very happy how it was handled.

Date of experience: January 4, 2026
Pennsylvania
1 review
0 helpful votes
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I love CycleGear
January 14, 2026

Ive been to several CycleGear stores across the US, and the staff is always kind and knowledgeable. Products are very good quality and decently priced. Love the sales and the benefits provided to our nation's Servicemembers. We swearby CycleGear, best store to go to for all things moto.

Date of experience: December 24, 2025
California
1 review
0 helpful votes
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Received my new Gringo, looks good.
January 13, 2026

Finally received my new Gringo S. I ordered it right before Christmas so it took a minute to get here. My last one got stolen so I'm replacing it. Previous one was an XL (my usual size)that I had to order thinner face pads for, it was so tight. This time I ordered a XXL and it fits just right so I guess they run small. Looks good, will try it out as soon as the rain stops.

Date of experience: January 3, 2026
South Carolina
1 review
0 helpful votes
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Helmet for my son
January 13, 2026

We had great assistance from store staff to help my son select his first motocross helmet. No only was the staff helpful with the right fit but making sure my son was happy with the style and color!

Date of experience: December 22, 2025
New York
1 review
0 helpful votes
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Cycle Gear is awesome.
January 13, 2026
Updated review

I am kind of a frequent flyer, as I keep discovering new gear I "need" Lol. I sometimes order in store, which is not far from me, to support the hard stand business where I take advantage of the expertise and kind assistance of the staff, and for a better veterans discount than online. When I shop at cycle gear.com, Have it shipped to the store for free. The prices and quality have been great, and the staff is always kind, knowledgable, and friendly. I have particularly enjoyed the "Bilt" and other store brands for excellent sale prices and quality. One big advantage of ship to store is I can try on gear right there, and return/ exchange super easy.

Date of experience: January 3, 2026

Always Awesome!
January 1, 2026
Previous review

Always Awesome!

Date of experience: December 22, 2025
California
1 review
0 helpful votes
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Fixed a problem
January 12, 2026
Updated review

I put a description into a search engine that took me to a cycle gear ad. Unfortunately, when I clicked on the ad image, it took me to the wrong product. I wanted a clip on visor and it selected the bolt on visor. Customer service was able to fix the error pretty easy and get me the right product.

Date of experience: January 2, 2026

Great web page
January 1, 2026
Previous review

Great web page

Date of experience: December 22, 2025
California
1 review
0 helpful votes
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Tall windscreen
January 12, 2026
Updated review

The material is thinner and seems to crack much easier than OEM. It's expensive for what it is but not many alternative options for a taller windscreen.

Date of experience: January 2, 2026

Zero Gravity Touring Windscreen
December 28, 2025
Previous review

The screw hole on the bottom two had micro cracks and fracture upon delivery. Didn't even mount it yet.

Date of experience: December 18, 2025
Georgia
1 review
0 helpful votes
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Cyclegear review
January 12, 2026

Great customer service. Ive been coming to the store in Pittsburgh, PA for almost 10 years. The staff are amazing and always give the best advise in gear and motorcycle related needs. Highly recommended.

Date of experience: January 2, 2026
Macao
1 review
0 helpful votes
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Late delivery spoiled Christmas gift
January 12, 2026

I paid extra to have Christmas delivery allowing almost 6 days. Tracking was abhorrent and nonexistent. Final delivery was five days late calls the customer service while pleasant was totally unhelpful. I would never order from you again using the tracking and shipping group if I actually needed it to arrive. On time.

Date of experience: January 2, 2026
New York
1 review
0 helpful votes
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Saddlebags
January 12, 2026
Updated review

I've had several purchases at Cycle Gear and have had nothing but quality experiences. Good prices and quality products, shipping time was very reasonable.

Date of experience: January 2, 2026

Always a easy purchase and good prices
December 31, 2025
Previous review

Always a easy purchase and good prices.

Date of experience: December 21, 2025
Florida
1 review
0 helpful votes
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Product ok, frustrating installt
January 11, 2026

You sell a tire that you can't install
Frustrating
I was trying to avoid Ducati dealership to do it, but at the end I had too
Next time I buy and install at Ducati

Date of experience: January 1, 2026
Massachusetts
1 review
0 helpful votes
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The list is wrong
January 10, 2026

The fitment list on the site said that these brake pads would fit my triumph Speedmaster they did not fit my speed master and I had to return them and find other brakes from another place!

Date of experience: December 31, 2025
Kimberly E. — CycleGear Rep
5 days ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!

California
1 review
0 helpful votes
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Beautiful Shoes
January 10, 2026

Working with Cycle Gear is always a great experience. Great products, great service... they put the customer first--Something that is lost in today's society.

Date of experience: December 31, 2025
Tennessee
1 review
0 helpful votes
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Great Customer Service and Prices with Fast Shipping! I had to return my first helmet because it was too big. No hassle return at the store. Just got my replacement helmet and the fit was perfect, but the drop down visor was broke brand new out of the box, so I had to return it to get another replacement. Not Cycle Gear's fault, but the helmet manufacturer should have better quality control. Everything else that I have ordered from Cycle Gear has been Great! I will be shopping here more in the future!

Date of experience: December 29, 2025
Georgia
2 reviews
0 helpful votes
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Very Easy to Order WHat I Needed
January 10, 2026
Updated review

It was very easy to place the order for the items I needed and the shipping times weren't too bad especially given the time of year.

Date of experience: December 31, 2025

Very easy to order, found what I needed
July 4, 2025
Previous review

Very easy to order, found what I needed.

Date of experience: June 24, 2025
Colorado
1 review
0 helpful votes
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Confusing Gift Card Process
January 10, 2026

The process for ordering a e-gift card is confusing. Thus, this email came to me (the giver) rather than the receiver, because it was hard to figure out the addressing and billing. It should be very straightforward. My information, as the buyer and the one billed, should be on the checkout page. The information for the receiver should only be in the spot to order the card. But it was all mixed up. You should sort this out. The good news is that both I, and my son, received the email notification of the gift card. Also, I did not expect the processing time; I thought it would be the same day. So I ordered it the day before Christmas, but it was not sent until the day after. It would have been nice to have been received before Christmas.

Date of experience: December 31, 2025
New York
1 review
0 helpful votes
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Easy website navigation
January 10, 2026

I ordered on the Cycle Gear website for the 1st time & got 10% off of my order. The website is easy to navigate. I received an email when the product was shipped with an estimated delivery date. I had it shipped to the store. When it was delivered I got an email saying it was ready to be picked up. I was not able to get there, I had someone pick it up for me. They said the guys greeted him when he walked in & were very nice. The pick up went smoothly.

Date of experience: December 31, 2025
Honduras
2 reviews
0 helpful votes
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Great shopping experience
January 10, 2026
Updated review

I have been shopping at Cycle Gear for quite a while now, I have never had an issue with them. The packing is great, the shipping extra expedited and the quality of the products is TOP. I fully recommend Cycle Gear for all your purchases. All the best in this 2026.

Date of experience: December 31, 2025

Always a nice experience to purchase online
December 30, 2025
Previous review

Always a nice experience to purchase online

Date of experience: December 20, 2025