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CycleGearReviews 10,709

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,144
value
14
shipping
7,168
quality
10,470
This company responds to reviews on average within 3 days

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30,288 reviews

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Arizona
2 reviews
3 helpful votes
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Always order larger.
December 20, 2025
Updated review

The order page had clear measurements for the glove and the hand that would wear it. The fit isn't unbearable, but it is smaller than I would prefer. I should have known. Gloves are ALWAYS too small and "it will break-in" is FALSE. I should have known.

Date of experience: December 10, 2025

Great shopping experience
December 9, 2025
Previous review

Great shopping experience. Useful reviews. Good job.

Date of experience: November 29, 2025
California
1 review
0 helpful votes
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Dissatisfied with Bell Bullitt Carbon.
December 20, 2025

I love the Bell Bullitt so much so that I've had two of them. This one I was dissatisfied with because the helmet online pic did not match what was delivered. The online pic showed black trim and did not show chrome but the helmet I received had chrome trim on the edges and vent holes.

Date of experience: December 10, 2025
Arizona
1 review
0 helpful votes
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Amazing experience in store
December 20, 2025

I went in looking for shields for my helmets only to find out my helmets were 10 years old and we're not really supposed to be on the road

My sales rep Ryan was annoyingly good at his job. I really did not go in there. Planning on buying a helmet. But I definitely got a new helmet and a new shield for that one and he made me feel good about the purchase.

The only thing that didn't go well was when I took the protective plastic off my face shield. It was already scuffed. I have been too busy to bring it in, but I did call and the sales rep mentioned that they should be able to exchange it. If they do the exchange, I could not be happier.

Date of experience: December 1, 2025
California
1 review
0 helpful votes
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Wonderful company
December 20, 2025

After my purchase I got a notification from my bank that it didn't go through. I called Cycle Gear immediately and they helped resolve the issue quickly. I just received my item yesterday and it was in tip top shape, they sent me notifications promptly and I was kept informed during shipping. I would definitely purchase from them again.

Date of experience: December 10, 2025
California
1 review
0 helpful votes
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Why buy online?
December 20, 2025

Cycle gear will get anything for me that I find online. They match prices and make returns and non-event. Very happy with them.

Date of experience: December 10, 2025
North Carolina
1 review
0 helpful votes
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Women's motorcycle jacket
December 20, 2025

The staff member helped me order my jacket in the correct size and color.
Icon Tuscadero3 Women's Jacket. Love the fit, color and style.

Date of experience: November 29, 2025
Washington
1 review
0 helpful votes
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Great selections, Great Service
December 20, 2025
Updated review

Found what i was looking for quickly, available in stock, prompt delivery and the product was as advertised. Thank you -

Date of experience: December 10, 2025

So far site is easy to navigate and find what i was...
December 9, 2025
Previous review

So far site is easy to navigate and find what i was looking for

Date of experience: November 29, 2025
California
1 review
0 helpful votes
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Nice helmet
December 20, 2025

Helmet has good sound and would probably buy again

Date of experience: December 10, 2025
Florida
1 review
0 helpful votes
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RevIt Eclipse 2 jacket
December 20, 2025

I'm 215 IBS 6' 2". Athletic build. Got 2xl so that I can work cloths underneath/another layer if it's cold. Was nervous about a mesh jacket. Coming from a winter jacket full leather Cortech with armor. Was pleasantly suprised. Good build. I could have fit a xL but no room underneath. Only complaint is the zippers feel not great and get stuck easy.

Date of experience: December 10, 2025
Georgia
1 review
0 helpful votes
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Great service!
December 20, 2025

Ordered a new tire for my 07 goldwing. Picked up the tire and went home to battle with the dismount of the old tire. After breaking the bead and struggling for awhile, I finally admitted defeat and headed back to cycle gear tail between my legs. The staff was super friendly, wrote up my work order and took my tire and wheel. It was close to closing so they said it would be 1st thing tomorrow. They called me 10min after opening the next morning. Picked up the tire and am back on the road. Thanks Cyclegear.

Date of experience: December 5, 2025
California
1 review
0 helpful votes
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Cycle gear. Anthony was stellar!
December 19, 2025

Anthony at cycle gear of Santa Rosa, ca was awesome and took great care of me. Got me a new set of Michelin tires installed fast!
Thank you

Date of experience: December 9, 2025
Colorado
1 review
0 helpful votes
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Shoei Cardo
December 19, 2025

I already knew what I wanted when I came in and I also knew that everything had to be ordered. The sales associate was extremely knowledgeable and upon totaling up the bill offered me a veterans discount saving me $90 on my purchase. Had the order shipped directly to the store and was promptly notified of the delivery which was a day early. Everything worked out great. Love the new Shoei helmet along with the the new Cardo Packtalk Pro.

Date of experience: December 9, 2025
Texas
1 review
0 helpful votes
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Quick service!
December 19, 2025

Cycle gear is my go-to. They have decent prices, their in-house brands are all I use for riding gear, all other goodies available too!

Date of experience: December 9, 2025
Colorado
1 review
0 helpful votes
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Exchanged Sizes: Dianese Pony 3s
December 19, 2025

I ordered size the Dianese Pony 3s as part of Cycle Gear's black friday deal. My local Cycle Gear didn't carry Dianese so I wasn't able to try on line.

Pros:
Andrew (S Lindbergh Blvd, St. Louis) was super awesome at helping me return and reorder my Pony 3s. He even helped me sign up for the points program.

Cons:
Dianese's sizing chart on Cycle Gear's website is way off. I originally ordered size 48 and had to exchange for size 52. According to the chart, I should be a size 44.

Date of experience: November 5, 2025
Kimberly E. — CycleGear Rep
3 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Connecticut
1 review
0 helpful votes
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Birthday present
December 19, 2025

I ordered a helmet as a birthday present. Ordering was easy the issue wasn't with cycle gear it was with your delivery service Fed Ex. They kept notifying me of different delivery dates and then it wouldn't show up by the end of that date and I would get another notification saying a different day back and forth numerous times. All the time tracking the package and seeing that it was sitting at one of there warehouses in Indiana for numerous days. It was VERY frustrating.

Date of experience: December 9, 2025
Pennsylvania
1 review
0 helpful votes
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Too early to tell.
December 19, 2025

I have not used the product yet. They were Christmas Gifts.

Date of experience: December 9, 2025
Texas
2 reviews
0 helpful votes
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Always a great experience
December 19, 2025

Cycle gear has always went above and beyond no matter what I've purchased. In store personnel is always friendly and helpful and online is very thorough and responsive.

Date of experience: December 9, 2025
Texas
1 review
0 helpful votes
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Received item on time
December 19, 2025

Ordered item online for my son. He likes cycle gear and we do purchase from here in-store quite often. Online ordering was quick and easy. Thank you

Date of experience: December 9, 2025
California
1 review
0 helpful votes
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Made upgrading my new 25 gsxr 600 easy
December 18, 2025
Updated review

Well I needed a few goodies on my new bike and with have an rpm account shipping was fast. Site had exact.fit no brainer parts section and away I went. Bought an open box seat saved over $80 on a saddlemen. Self taught myself how to reupholster the passenger seat pylon. Tail tidy of course and a shogun frame slider kit. Instructions we wishy washy for shogun but I YouTubed my way through it.

Date of experience: December 8, 2025

Great quick and cash back Love shopping here
December 16, 2025
Previous review

Great quick and cash back
Love shopping here

Date of experience: December 6, 2025
New Jersey
1 review
0 helpful votes
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Tires for Christmas
December 18, 2025

This was my first time purchasing motorcycle tires and the staff I called at the store was very great and helpful. I proceeded to order online after speaking with the Brookfield WI store associates to ensure I had the right tires and price. The only thing I had trouble with was paying using my venmo account. I used my bank account instead than and the transaction went through fine. I suggest maybe exploring the glitch with the venmo pay to address that, or just take venmo pay option off as it was very frustrating. Thanks for the sale and the assistance from the Brookfield WI store.

Date of experience: December 8, 2025