business logo of Distinctive Gem

Distinctive GemReviews 172

5.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Distinctive Gem?
grey star
grey star
grey star
grey star
grey star

Distinctive Gem Reviews Summary

Distinctive Gem has a rating of 5 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 7th among Diamond sites.

service
18
value
11
shipping
11
returns
2
quality
11

Instant Feedback

50 reviews

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
Follow MYTU D.
Unfollow MYTU D.
Share Review
Report Review

Top Service top quality
April 13, 2018

Jonathan was extremely helpful and always on point. So pleased with his service and the ring is truly a masterpiece! Will be back!

Date of experience: April 13, 2018
Florida
1 review
3 helpful votes
Follow Dana R.
Unfollow Dana R.
Share Review
Report Review

Dana Setting
April 1, 2018

Jonathan and I designed a beautiful setting. The process was a beeeze. Jonathan was prompt was all emails and made me feel like a priority. Customer service was exceptional.

Date of experience: April 1, 2018
Canada
1 review
2 helpful votes
Follow Irish I.
Unfollow Irish I.
Share Review
Report Review

Jonathan's AVC cut is an absolute perfection with signature bold facets reflecting pastels and the mesmerizing depth seen from any angle. It brings in so much character when compared to an average round diamond cut. I am also overjoyed to be able to choose this in a moissanite gem without the diamond's steep price tag. Thank you for sharing your innovation in your products while keeping consumer interests in mind as you grow your business :)

Date of experience: March 28, 2018
Texas
2 reviews
2 helpful votes
Follow Judy D.
Unfollow Judy D.
Share Review
Report Review

Great Experience
March 26, 2018

Worked with Jonathan on designing a custom ring. He was great in every way from initial contact to selecting the right center stone to getting the correct size. Would recommend to anyone who desires professional expertise, close attention to detail and excellent hands-on customer service.

Date of experience: March 26, 2018
California
1 review
2 helpful votes
Follow Wen W.
Unfollow Wen W.
Share Review
Report Review

The Best
March 25, 2018

One of the best vendors I have worked. Jonathan is knowledgeable, honest, patient and pays a lot attention to details. You cannot go wrong with AUgust Vintage Inc. I highly recommended August Vintage inc.!

Date of experience: March 25, 2018
Colorado
1 review
3 helpful votes
Follow Anne D.
Unfollow Anne D.
Share Review
Report Review

Stellar customer service.
March 3, 2018

Professional, courteous care and quick replies to inquiries. Easy-to-use website. I will gladly do business with this company again.

Date of experience: March 3, 2018
Pennsylvania
1 review
6 helpful votes
Follow Nikole K.
Unfollow Nikole K.
Share Review
Report Review

Simply amazing to work with!
January 27, 2018

Jonathan was super easy to work with. He answered all my questions in a timely fashion, and he genuinely cares about his customers. His knowledge and expertise is unparalleled, and he has the highest quality cuts to offer. The stone I had custom cut is absolutely gorgeous! I highly recommend August Vintage Inc., and would absolutely purchase again.

Date of experience: January 27, 2018
California
2 reviews
8 helpful votes
Follow Martha M.
Unfollow Martha M.
Share Review
Report Review

AVC Moissanaite
January 14, 2018

Jonathan is very helpful, patient and quick to respond to any questions or concerns. I know that when I purchase from August Vintage, Inc. I will have top tier stones for my jewelry pieces. Will always be a loyal customer.

Date of experience: January 14, 2018
Jonathan W. — Distinctive Gem Rep
over a year old

Thank you so much for your review Martha. I can't tell you how much it means to me.

California
1 review
3 helpful votes
Follow Jennifer Z.
Unfollow Jennifer Z.
Share Review
Report Review

I have had the pleasure to work with Jonathan on several projects and he has been nothing but professional, kind, patient and holds his business to the highest standards. He will bend over backward to make sure you are ecstatic about your purchase and is simply a genuinely good person. The AV stones are nothing short of spectacular too! The combination of an antique cut diamond with the AV ideal optics is simply divine. I am definitely a repeat client due to the incredible diamonds Jonathan has created and his top notch customer service. Only problem is I want them all!

Date of experience: January 12, 2018
Jonathan W. — Distinctive Gem Rep
over a year old

<3

Texas
1 review
2 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

This is the first time I've worked with Jonathan, but let me tell you what a "wow" experience I had with him. I couldn't decide between two diamonds so he held both of them for me until I did make decision. No pressure from whatsoever. In fact, he went above and beyond by making a comparison video of the two as well as a spotlight video. Communication was responsive and quick! Jonathan made buying this diamond fun (got to play with interactive videos) stress free, and he gets just as excited as you do! You will be so happy you decided to go with August Vintage! Oh and I bought the 1.72 J VS1 August Vintage Cushion

Date of experience: January 10, 2018
Texas
1 review
4 helpful votes
Follow Kathy S.
Unfollow Kathy S.
Share Review
Report Review

Best diamond vendor
January 10, 2018

AV not only sells the most beautiful diamonds, but they offer the highest level of customer service imaginable. They understand that you are making an important purchase and never pressure but are always willing to do whatever it takes for you to feel comfortable with your purchase.

Date of experience: January 10, 2018