Dorm CoReviews 395

First time ordering; very nice to deal with; item arrived super fast and we are very pleased. Will use for future needs.

I resent having to give them even one star in order to review.
Intentionally misleading product description. Contacted company, who, instead of issuing a refund, defended their decision to call melamine-wrapped particle-board "wood". It's no more wood than ground beef ensconced in Saran-wrap is a cow.
Please file complaints with the FTC when companies deceive and harm you. Truth in advertising is a business principal worth defending.

There were about 20 pieces in the set i bought for about $180. However, I am slowly regretting this decision to buy from this site. In order to feel satisfied with the towels, comforters, and blankets, you would have to wash all of these things because the fabric rubs off. The fabric from the towels stick to your skin and doesn't come off easily and the fabric from the blanket rubs off on the comforter. Everything is very simple but just a bit annoying.

We shopped for bed sheets on this site because I liked the fact that they offered many different colors.

It was a huge mistake and disappointment. For one of the products, they shipped the wrong color. That product, I was able to return with all kinds of hurdles. For the rest of the sheet sets, I could not believe the poor quality. The sheets were sewn so poorly, they never could be folded neatly because the seams did not align at all - on the contrary, they were cut in huge angles. There is no good way to describe. For two of the fitted sheets, the seams had gaps when they arrived. The fabric was flimsy and thin. - We used only one of the three sets of sheets I kept - quite a loss. - I could not return them because we had a time issue. I was out of the country and when I got back, the return time had elapsed and they would not help at all.

For this year, I found much better quality bedding at Target. The 'Room Essentials series' comes in microfiber fabric. - Ideal for dorm rooms.

I will never shop at DormCo again.

I shopped at DormCo one time and never again! They do not stand behind the products they sell, and they care more about their ridged policies than customer satisfaction. There are so many wonderful online companies to shop with these days that will do what it takes to make their customers happy, and returning. DormCo is NOT one of them, and I would recommend you to shop elsewhere.

In a nutshell, I ordered a trunk from them (among a large order of many other things) for my daughter's first time in a dorm room. It all arrived well packaged and without damage to the shipping box. However, the trunk was damaged because it was of such poor quality, and not as described on their website! Their website described it as a trunk that could be used to lock up valuables, but the "locking" hardware (if you could call it that) was broken off and very cheaply made. Even if it had arrived intact it would not take much to break it off. Part of the wood the trunk is made of was also broken off.

DormCo has refused to pay for the return shipping on the damaged trunk unless I agree to have them ship me another one of the exact same poor quality item. They wouldn't even let me pay the difference for a more expensive trunk in exchange instead, unless I also paid for the return shipping of the damaged, (not as described on their website) item. Furthermore, they lead me to believe that they would accommodate my request to upgrade my purchase and supply the return shipping label for the damaged item, not once, but three times! After several emails and phones calls to resolve this, they ultimately went back on their word! They claimed I misunderstood, but I'm no idiot, and I promise you I didn't misunderstand. They blatantly mislead and lied to me. It's unacceptable, fraudulent, and very shameful for a company that talks about the fun of dorm room shopping on their website.

I gave two stars because some of the products are clever. But shopping here is risky because they do not support their products. On my second order I received a comforter that was of terrible quality. Scratchy, poorly sewn, and smelly like cheap fiberfill. I was told I could return it at my expense. I asked for an accommodation because it was such poor quality and I was told "we support our products 100% but you must pay to return it". He further explained that by 100% he meant that they believe in their products. That is meaningless to me. He may believe, but that doesn't offer me 100% of anything. It cost me $39 to ship back a $65 comforter and they wouldn't even offer me a dollar to help offset it. Or even coupon on my next order. Thats ok because there will be no further orders.