Electronic ArtsReviews 170

Not everyone has the chance to get an Xbox or a Play Station. Because you have to have one of those to get the Sims game. Then you would also have to get a TV a controller it's just really inconvenient. If it was on the Nintendo switch, I feel like a lot more people would probably play it. It would be a lot easier to have because I cannot get an Xbox or PlayStation but I already have a Nintendo switch. I've never played the game and it looks really fun. I just can't play it. I just really wish they would put it on the Nintendo switch so a lot more people can enjoy.

EA has no support.
Games do not work, and they do not fix issues.
Example is Star Wars Squadrons Anti-Cheat simply will not work.
All other game sellers have fixed issues, but EA has not.
I will never buy a game published by EA again, and will not recommend to anyone.

EA games took it upon themselves to delete my account because I hadn't logged in for a few years while I was without a computer. I remember my logins and password, but they require you reset password. Unfortunately the email account I originally signed up with is no longer active and cannot be recovered, so there's no way to reset password through my email address even though I did know my old password.

Instead of offering other ways to recover the account, such as verifying through phone number, security questions, etc. they just delete your account and tell you to repurchase their games under a new account. Talk about corporate greed. I had hundreds of dollars worth of games under my old account. "Just buy them again!" is the only solution this money grubbing company can come up with.

Bought BF3 three years ago. The game seems to need some patch to work (it now cannot connect to the internet while clearly the rest of the computer can.) They told me (after just ending the chat without reason 3 times) that maybe the "game studio" guys would email me, but probably not. That is now 3 weeks ago. I waited patiently but now I just HAVE to write this review, only to discharge my anger somewhere. EA games is EVIL. EA games is HORRIBLE. EA games is RIPPING OFF PEOPLE. EA games is the worst gaming company in the world, wait, in the universe! F*ck 'em, f*ck 'em in their stupid faces.I hope they all die from c*ck and c*nt rot in that sh*thole.

EA clearly fired their in-house customer support in favor of a 3rd party chat company that is wildly unsupported, uninformed, and unable to assist customers. I feel bad for the chats they must receive by frustrated customers. They've basically made it impossible to recover old accounts by any means, destroying the chances of people with connected accounts of being able to use said accounts properly. The fact that this issue has been an issue for years and EA doesn't care to try to resolve says plenty about how little they care for their customers. They should be embarrassed.

Can't open whilst playing a game, more than half of the times friend invites don't work. Constantly have to enter my password and username even though I say keep me signed in. EA, from the bottom of my heart, you're not steam, stop trying.

I'm in a place with no internet, I wanted to play and offline game so I clicked on the icon on the desktop of my laptop. Instead of opening the game like it usually does but instead it tries to open the app and because I have no one internet I can't login. So when I finally got wifi I tried to log in and in all my time of owning ea if asked to verify my email so I did and it never sent the code so I retried and checked my email everything was correct but I never got the verification email. I just wanted to play sims

HORRIBLE, nothing bloody works, games crash, sync with steam doesn´t work wth smh what do you mean i´m so mad i´m literally writing a review on the internet

After playing their stupid games for more than 20 years, I get a random "verification" for an email that doesn't exist anymore. It hasn't existed for more than a decade. I'm completely locked out of playing any EA game. And of course there is no help whatsoever in resolving this. I guess it's my fault for continuing to spend money in a company that clearly does not give a damn. I've learned my lesson. $#*! this stupid company and every single person that works there.

I had Origin launcher and purchased two games I thoroughly enjoyed. I have lost the ability to play both. One game will not launch. The other has missing components because I am missing the files from the Origin Launcher that is no longer available in the new EA Launcher. DO NOT BUY OR DOWNLOAD their stuff.

Their technical support is from India and it is a joke. They will switch you between people and act as if this is a new problem for them, never ever resolving your issue.

Really annoyed, sat on the chat for support for a problem with my game for an hour and a half before someone was able to talk to me, and then that person clearly didn't know what they were doing and switched me over to another guy who told me to download something that will after downloading "stop the problem forever". Bare in mind i had to then sit and wait for this download to finish for 1 hour for it to not work. Completely disappointed. And no way am i going to sit through the queue again to talk to someone else who will most likely not help with my problem.

Super hard to start a conversation with a team member when I finally did they didn't help saying the system glitched

I hate the day Orgins switched to EA everytime i turn around its logging me out of games needing updates. Ive lost hour of gameplay since the switch and now have to save my progress every 30 mins. And forget contacting anyone for help please bring back origins so i can play in peace.

By far the worst experience I've had with any sort of app before. Every single time it takes me 30 minutes to an hour in order to actually play anything. The app won't open the game even though Steam says it's running. It constantly crashes and disconnects and logs me out even though I always select keep me logged in. I have to go through trial and error to just open the app and then go through it all over again to actually use it. Awful. I know nobody at EA actually gives a damn about customer dissatisfaction but nonetheless I am severely disappointed.

EA is a terrible company to get a response from. It's always an automated response and difficult to get hold of a person. EA sports games especially have many faults that cost players money on in game purchases. Yes they are eventually fixed with updates, but you will never be compensated. Gameplay always has bugs and is often hacked.

Ea is terible 1st they force you install the ea app and then steal your content years of playing and they wont fix my account my email is the same and my account name be it a dirrrernt pc or up grade wyf guys

Congratulations EA. You have unlocked 1 star. Additional stars may be purchased for $5.49 each!

By the far the worst experience I've ever had with a gaming app. I'd happily delete it if it weren't the only way to play some of my favorite games, though I can barely play them in the first place. Constantly has something going wrong with it to the point it feels like it has the constitution of an upper-class victorian woman with tuberculosis. My wi-fi is spotty so it's a good thing it has an offline mode! Except, oh, wait, that doesn't work either. The 'keep me logged in' button is apparently just for show, seeing how I literally have to re-log-in every 5 minutes. I recently bought a game on Steam thinking I'd finally have a good gaming experience but then found out that it HAS TO launch through EA and I haven't been able to so much as start it. If you can get your games through literally any other app I recommend doing so, I have spent a frustrating amount of hours just trying to get EA to open properly, let alone run a game. Not recommened at all.