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The company displays a mixed reputation, with notable strengths in product quality and timely delivery for some customers, who appreciate the affordability and design of the jewelry. However, a significant number of reviews highlight severe issues with customer service, including long shipping delays, unresponsive communication, and challenges with order fulfillment and returns. Many customers express frustration over receiving incorrect or damaged items, leading to feelings of distrust. Overall, while some customers report satisfactory experiences, the prevailing sentiment suggests a need for improved customer support and reliability in order processing.
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I did not get the cable that was advertised, it took ages to get here after numerous emails, they offered me a refund as it does not fit, but after numerous emails, I have now found that they must have closed the email account as I cannot send anymore. Scum people.
I purchased a set of 3 bracelets for $20. What I received was three mangled, mis-matched bracelets not worth 20 cents. I contacted the company who told me my only option was to return the bracelets AT MY COST and they would send me another piece of jewelry, citing a non-existent return policy. BEWARE! THIS COMPANY IS A SCAM!
'nuff said. No need to ay attention. They steal your money, and never get the product. Don't go here. Their address in US: 1711 Cudaback Ave, Niagara Falls, NY *******-1709
When I first saw the product on the Florence scovel website I got so excited and purchased it one time. After Looking at the reviews on the company, I became very upset as I thought that I had been scammed.
I ordered the product on a Sunday and got the product on a Tuesday. I am very pleased with the quality of the product as well as how affordable it was.
I purchase a cable and never received the product. After emailing "them" May Anne, Marnell, Narva, Fran, Mia and Shay, (they don't have a phone apparently) 11 times. They keep apologizing and promise the cable and/or the refund. But still no cable and no refund. Don't waste your time or money with this company. I hear that the product is cheap anyways.
I will do my best on placing reviews all over to WARN anyone else from getting ripped off. Now you are officially warned.
Bought 2 of their magnetic iPhone/android chargers. Waited almost 3 months with no updates for shipping but of course they took the money right away! Finally had to complain through pay pal to get any response from this company at all. Total purchase was just over 25.00. What i finally received was complete garbage. Missing components so the damn things wouldn't even work! Then to add insult to rip off, they require a valid tracking number to return their garbage to them. This means you have to spend another 14.00 dollars to get back 11.00. This company sucks! Unfortunately, i can't tell everyone what low down, no integrity, thieves these people are but hopefully someone will be deterred from sending them money.
No way to get customer service. Just put on hold. Does not respond to email or facebook. Email address is useless. Elaborate product pages for nothing.
Yes what is going on with this company? Almost 4 weeks since my order was placed and paid for, no e--mail no nothing you try to call a number they gave on paypal and no one answers nowhere to get a hold of anyone for answers this is going to be reported what a scam.
You see a neat product with a neat advertisment, you decide to buy it, but what should also happen is you investigate the manufacturer or in this case reseller of shoddy material.
I ordered a silver and rose gold USB magnetic ended cable and got two regular white cables with magnets at the end with no instructions and a little green piece of plastic for who know what.
Order placed 03/02/2017. No response from emailing them about a tracking number or processing time, then found negative reviews so I disputed with Paypal, which brought forth a tracking number from Deutsch DHL showing the package left Canada and went to Germany? Received the crappy cables and they are magnetic yes but will easily fall out of your phone and get lost so there is no point in owning this trash... I just called the "merchant" and after 10 minutes of hold music and a Philipino woman telling me my call would be answered in the order it was received, the message changes to "All of our agents are busy with other customers. Try your call again later. Good bye." followed by a beep to leave a voicemail. This is 05/02/2017 as I was quick to dispute based on the negative reviews.
Too much effort for such a simple transaction. Pay attention when buying knick knacks off of Facebook advertisers.
In this age how these folks can get away with scams like this is interesting. Shame on you Facebook/Missisauga/Ontario how can you let these companies function?
Non comprate nulla. Il prodotto non funziona e loro giocano sul fatto che per restituirlo devi spendere di più del costo. Non serve a niente e non funziona.
Ordering a cable for my android phone, but it doesnt fit = cheap china quality. Shop offered to send another cable, i never received... never again! Hands off!
Ordered 2 magnetic charger cables on 2/20/17. Emailed company 3 times starting mid March for a status update, no reponse. Emailed again April 2nd. Opened claim with PayPal - still no response.
Recieved an email item was delivered - which is was - ON APRIL 15TH. 1 day before the claim was to be closed and payment reversed...
It took over 8 weeks to ship 2 charger cables, multiple email requests, and a PayPal claim to gwt the items.
Nope. I'm closing my PayPal account and going to stick with Amazon Prime from now on. Never any problems with sellers, nor do I have to request updates...
I saw an advert on Facebook for a simple gold bracelet, rrp £249, special offer £9.99. I received my bracelet. Very disappointed. Very poor base metal. Definitely NOT gold. Do not bother. Definitely a scam.
They will steal your money and not deliver any product. Placed order in January, received "notice" of delivery on March 3. Never received product as of April 4. Never received response from multiple requests. Total scammers.
Ordered a 12v blanket on Dec 15,2016. In Feb. 2017 I canceled my order and asked for a refunded. I had to file a complaint with paypal to try and get my $34.94 back. Never did get my blanket, but today I received a notice that it was delivered? Not to me! So I'm out of a blanket and my money.
STAY AWAY FROM THIS COMPANY!
Ordered madnetic charging cable two for IPod and one for android. Sent several emails through pay pal asking that my order be cancelled. I probably sent three emails. S couple of weeks later I teceived an email indicating my order had shipped. It must have gone to Nigeria because it dod not come to my house. DO NOT! Do business with this bogus company.
Ordered almost a month ago. Can't get anywhere with phone calls E mails etc. Paid thru PayPal for 2 magnetic charges $24.93 can't get thru. Can't find out order status. There ripping off 10s of thousands of buyers. They are a total sham. Buyer beware! Don't do it. Something needs to be done with this company. The Jewelry Address is in Canada? Good luck. Let's keep fighting these crooks!
Like everyone else I got scammed for $24.94 for a SMARTPHONE WATERPROOF ENDOSCOPE INSPECTION CAMERA FOR ANDROID DEVICES. Their address is 2740 Slough St. Mississauga, Ontario Canada. Don't waste you'er stamp. My guess is that this might be bogus too. The phone number either is busy or says that the mail box is full or doesn't exist. They have taken buyers for 4.3K, an average of $34.00 per person. I suppose this average is a grading curve, although we all have flunked the test.
Like all other, they cheated me as well
On pay pal disputing my charge
Stay away from this company always pay with pay pal
Answer: I suggest you cancel your order and immediately (like right now) apply for a refund from PayPal or your credit card company. This is another way this scam of a company tries to hang on to your money without sending any of their junk jewelry to you.
Answer: It took almost 2 weeks for me and I received a discount voucher for the long wait. I had hardly any response to 3 chase emails. The website/Facebook page makes you feel it's a homely company making fairly good quality goods but in fact it's all made in China and you are truly getting what you pay for as nothing I bought was expensive. I doubt I'll use them again but ok for trinkets.
Answer: It did take a little time, but like Patricia C. Said... once you get it you realize that you just bought a cheap chinese peace of jewelry... the photographer did a great job making it look better than what it really is... lesson learned... lol
Answer: AVOID FLORENCE SCOVEL JEWELRY AT ALL COSTS THEY ARE NOT TO BE TRUSTED Just found out that FLORENCE SCOVEL JEWELRY has refunded the cost of the sterling silver bracelet (stainless steel) Via paypal minus the postage costs, no contact with me or message, will never deal with this company again Trading standards will be alerted to the attempted con! THEY ARE STILL ADVERTISING THIS as a sterling silver bracelet but it is stainless steel, they have blocked any me from any further lines of communication AVOID FLORENCE SCOVEL JEWELRY AT ALL COSTS THEY ARE NOT TO BE TRUSTED
Answer: Scovel is not worth the aggravation.
Answer: There is no phone number you can only reach them by email. info@florencescovel.com This company sells junk. Everything breaks and all they will do is offer to replace it.
Answer: As most of the rubbish they sell is made in China and comes in a plastic wrapper, I would say no. In addition, they have one of the worst customer service on the planet and if you have a problem they will not deal with it for months. Avoid these people like the plague and go to a proper jewellers that will give you value for money and the genuine article that the recipient will not be disappointed with
Answer: Return it
Answer: Don't expect to receive your order. Its a total scam, sorry but i hope you used Paypal
Answer: Look elsewhere for what you want unless you are a gambler. The either don't get the merchandise, it's junk or if you are lucky you get it and it is decent. I would shop some where else.
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