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Forward2MeReviews 2,126

4.5

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From the business

Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.


forward2me.com
Preston, Lancashire, United Kingdom
+23
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Forward2Me Reviews Summary

Forward2Me has a rating of 4.5 stars from 2,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, shipping options and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.

service
170
value
96
shipping
93
returns
41
quality
84
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
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Medication Import
November 21, 2025

Was invaluable to have Forward2Me's professional services for my prescription importation into New Zealand. It was the first time I had to do this, the Forward2Me team had systems setup already & the friendly team were able to guide me through the process.

Date of experience: November 12, 2025
A F. Forward2Me Rep
2 months ago

Thank you, BM, for sharing your experience with us. We're glad to hear our team could provide clear guidance and help navigate the process smoothly. Your feedback encourages us to keep supporting new challenges with care and expertise.

California
1 review
0 helpful votes
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Excellent Shipping Sevice
November 21, 2025

Very easy to utilize and the communication is prompt. I love how intuitive the interface was. My items were handled with care. Definitely recommend this company!

Date of experience: November 11, 2025
A F. Forward2Me Rep
2 months ago

Thank you, Bianca, for sharing your positive experience and recommendations. We're glad the service was intuitive and handled your items with care—your satisfaction is very important to us, and we look forward to supporting you again soon.

Massachusetts
1 review
0 helpful votes
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I used this service to get orders from the auk delivered to continental Europe.
Website user friendly. Very helpful and attentive support staff.

Date of experience: November 10, 2025
A F. Forward2Me Rep
2 months ago

Hi Filipa, thank you for sharing your experience with us. We're glad to hear our website and support staff met your expectations, and we look forward to assisting you with your future needs. Your trust means a lot to us!

New York
1 review
0 helpful votes
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A Very satisfied customer
November 17, 2025

You did a swift and efficient job. Professional, responsive and reliable. All my parcels were sent on time. No delays, no losses. Highly recommended.

Date of experience: November 7, 2025
A F. Forward2Me Rep
2 months ago

Ahmed, thank you so much for sharing your positive experience and acknowledging our efforts to deliver your parcels promptly and safely. It’s encouraging to know our professionalism and care have made a difference. We’re excited to serve you again whenever needed!

New Jersey
1 review
0 helpful votes
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Forwarding service works (though some of the cheaper shipping options seem to be un available) and all 3 orders have be slightly damaged in some way 2 books had knife marks from someone opening a package carelessly, and another 2 orders were packaged poorly and arrived with products with dented corners.

Date of experience: November 6, 2025
New York
1 review
0 helpful votes
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Forward2me UK
November 15, 2025

The service is amazing. Everyone i have spoken to has been so helpful in any questions i have especially Joyce. The warehouse is located in Preston, Lancashire. I have order about 5 times from the UK. I live in the US and transactions have been excellent.

Date of experience: November 5, 2025
A F. Forward2Me Rep
2 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️

Egypt
1 review
0 helpful votes
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UK warehouse satisfactory
November 14, 2025

UK warehouse are super friendly and cooperative trying their best to make your experience as smooth as possible all the love and appreciation to them and to Jhe in specific

Date of experience: November 4, 2025
A F. Forward2Me Rep
2 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jhe❤️

Norway
1 review
0 helpful votes
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Works great
November 13, 2025

Great assistence from Jamie. Will use again. This service always seems to work flawless. Thank you very much and see you again.

Date of experience: November 3, 2025
A F. Forward2Me Rep
2 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jamie❤️

GB
1 review
0 helpful votes
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Quick, reliable and well priced :)
November 10, 2025

I've used Forward2me as my Japan forwarding address for at least 2 years. They process my Kpop & stationery items within 24 hours. The shipping price is very reasonable and my box is delivered to me in the UK within 2-3 days. I'm so happy with the service :)

Date of experience: October 27, 2025
A F. Forward2Me Rep
2 months ago

Ali, thank you so much for your fantastic feedback and your trust over the past two years. We're thrilled to hear our speedy processing and reasonable shipping keep you happy, and we're committed to continuously delivering that reliability every time. If there's ever any way we'd support your deliveries even better, please reach out anytime!

New York
1 review
0 helpful votes
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JOYCE@customer Service UK
November 9, 2025

FORWARD2ME (International Forwarding service) I can say that my Customer service experience with JOYCE at the UK location was great! Very prompt and helpful response on the WhatsApp app.

Date of experience: October 30, 2025
A F. Forward2Me Rep
2 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️

California
1 review
0 helpful votes
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Great service that made it so easy!
November 9, 2025

I found wallpaper in England selling for 1/3 of what it was at Pottery Barn, William Sonoma, Perigold, and other US sites. I purchased it from a website in England, and had it sent to "forward to me" and it was forwarded to me in the US for about $60. I saved hundreds of dollars!

Date of experience: October 30, 2025
A F. Forward2Me Rep
2 months ago

Thank you so much for sharing your experience, Linda! We're glad we could help make your unlucky wallpaper deal a successful find, and we look forward to assisting with easier and cost-effective shipping solutions on your next purchase.

Norway
1 review
0 helpful votes
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Power bank
November 8, 2025

Very pleased with the service. Both the cost of parcel forwarding, the time it took for the shipment to arrive and the experience with support during the process.

Date of experience: October 20, 2025
A F. Forward2Me Rep
2 months ago

Thank you, Erik, for sharing your experience with our service. We're glad you found the cost reasonable, the shipping time satisfactory, and our support helpful throughout your shipment process. Your feedback helps us continue to improve and serve you better.

France
1 review
0 helpful votes
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Service efficace
November 7, 2025

Service efficace malgré parfois le temps d'attente pour les réponses. Il suffit de relancer et ils sont là. Merci Je recommandes évidement ce service :)

Date of experience: October 28, 2025
A F. Forward2Me Rep
2 months ago

Merci beaucoup pour votre retour positif, Kelly! Nous sommes ravis que le service ait été efficace et prenons en compte votre remarque sur les délais. À très bientôt, et encore merci pour votre confiance!

Germany
1 review
0 helpful votes
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Great service!
November 6, 2025

This was a very uncomplicated and pleasant experience of a service. Simply use the address that is given and the shopping goes smoothly. The shipping was quite fast too.:-)

Date of experience: October 27, 2025
Austria
1 review
0 helpful votes
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First Try
November 6, 2025

I have used forward2 me for the very first time, and everything worked well. It was easy to handle and I have been informed automatically for every important step.

Date of experience: October 27, 2025
A F. Forward2Me Rep
2 months ago

Hi Harald, thank you for sharing your first experience with us. We're glad to hear that everything was straightforward and that our update system kept you informed along the way. We truly appreciate your feedback and look forward to assisting you again in the future.

Thailand
1 review
0 helpful votes
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There seems to be an issue where the system automatically moves parcels into the **Combine and Repack** process even though we did not request this service. In some cases, the system also classifies items as **hazardous materials**, even when they are not — for example, **automotive shock absorbers**, which are normally allowed for international shipping without restriction. Carriers such as **FedEx** and **DHL** are able to ship these items without any problem or special declaration.

Date of experience: October 24, 2025
A F. Forward2Me Rep
2 months ago

Thanks for the feedback.

Shock absorbers are sometimes classified as hazardous materials because they can contain compressed gas or oil under pressure, which poses a potential risk of leakage, combustion, or explosion during air transport. Even though many models are safe and meet carrier requirements, our system automatically flags them as hazardous out of caution and in accordance with international shipping regulations such as IATA Dangerous Goods Regulations.

We are currently investigating why the system is automatically moving certain parcels into the Combine and Repack process even when this service has not been requested.

Mexico
1 review
0 helpful votes
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Excelente servicio
October 31, 2025

Es la primera vez que utilizo el servicio, todo salió de forma correcta, recibí actualización en el envío, trayecto y en el ingreso ya en el país con la paquetería local, cumplió mis expectativas.

Date of experience: October 21, 2025
Greece
1 review
0 helpful votes
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Excellent Service from Joyce
October 31, 2025

I received excellent service from Joyce, who was very helpful and friendly in assisting me with everything I needed. Thank you so much!

Date of experience: October 21, 2025
Viet Nam
1 review
0 helpful votes
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Simple process, packet received
October 31, 2025

Smooth and fast experience. 4 not five because it was slightly more costly than the estimation on the site. All good otherwise. That was from UK to Sweden

Date of experience: October 21, 2025
California
1 review
0 helpful votes
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The right option
October 30, 2025

Service and communication on point I already got my package from London and the one from Japan arrives tomorrow. Looking forward to keep using this service

Date of experience: October 20, 2025