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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.5 stars from 2,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, shipping options and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
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Through this service, I was able to make several purchases overseas to the US with ease. Making it easy peasy to add some rare items to my Royal Albert collection, thank you so much! This experience was so good that I'll be back to have a few more orders shipped soon.
I've used their forwarding services twice and both experiences were smooth and reliable. Communication was clear, delivery was timely, and my items arrived safely. I can confidently recommend them.
Thank you for your 5-star review!
We appreciate your business with us!^NB
The experience overall was exceptional, and I'd recommend it. However, you are paying a pretty substantial fee for the service, so it's not something you can use without giving it serious thought as to whether the fees are worth it.
Thank you for your 5-star review!
We appreciate your business with us.^NB
First, I must say I am very grateful for the service, and I did get my package. There was some confusion and backtracking because shipping to the U.S. was a problem at the time (tariffs) and then it turned out my package had a "hazardous" battery in it, so there was a bit of back and forth and additional packing and a fee, but we got it sorted out. The company was very good at communicating with me through it all - 8 hour time difference! - and everything eventually worked out. I got my package and am happy this service exists.
Package was not packed in a way that would keep the contents inside from getting wet if the cardboard box got wet.
Putting the items in a single plastic bag would have prevented this and cost $0.01
Very poor packaging. Also everything smelled of perfume or cologne. The first time I used the service I thought it was the items but now the same smell, so it has to be coming from the forward company. Really odd.
Hi C,
We sincerely apologise for the experience you had with us.
I have sent you an email so we can resolve this issue.^NB
I would like to thank Joyce and the Wilmington, DE warehouse team at Forward to Me.
This is the best customer service I've experienced. The support team is very friendly, understanding, and quick to reply.
Joyce was especially helpful and patient, and she made everything very easy and clear for me.
I truly appreciate the support and really love their service. Highly recommended!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️
Forward2Me's representative in Germany, Joyce, was so very helpful in getting an important package out of Polish customs for me. Thanks ever so much!
Thank you, Robert, for sharing your experience and recognizing Joyce’s efforts—we’re delighted she could assist with your package efficiently. It means a lot to know our team is making a positive difference, and we truly appreciate your kind words.
I am happy with your service. Thanks.
Fast response, easy to use website…
Thanks a lot. I wish if you can add italian address
Dear Hajer, thank you for your kind words and for highlighting our customer service and easy-to-use website. We appreciate your suggestion about adding an Italian address and will certainly take it into consideration as we look to improve. We're glad to assist and look forward to serving you again soon!
AS A NEWCOMER TO INTERNATIONAL PURCHASING AND SHIPPING I HAD VERY LITTLE UNDERSTANDING OF HOW IT ALL WORKS AND HAD A PLETHORA OF QUESTIONS.
I CONTACTED THE SUPPORT TEAM AND WAS VERY FORTUNATE TO HAVE COME INTO CONTACT WITH "KAYE".
WE EXCHANGED SEVERAL EMAILS AND "KAYE" COULD NOT HAVE BEEN MORE HELPFUL.
IT IS VERY RARE TO EXPERIENCE SUCH A HIGH LEVEL OF CUSTOMER SERVICE,
"KAYE" YOU ARE A KEY ASSET TO THE COMPANY WHO EMPLOYS YOU AND IF YOU EVER CONSIDER MIGRATING TO AUSTRALIA I WOULD JUMP AT THE CHANCE TO EMPLOY YOU.
HOLD YOUR HEAD HIGH.
I SINCERELY WISH YOU ALL THE VERY BEST.
SHAUN ( AUSTRALIA)
Thank you so much, Shaun, for your kind words and thoughtful recognition of Kaye's support. We're truly grateful to have customers like you and remain committed to making every part of your experience clear and helpful. Wishing you all the best as you navigate your international purchases—please don't hesitate to reach out anytime.
Forward2Me went above and beyond delivering AAA+ customer service and superb support. Superior professionalism is a common virtue among their sites worldwide from which they continue to deliver excellence and unrivaled forwarding service by showing high professionalism. And exceeding expectations. If they weren't like family to new customers before they are now.
Thank you, Jay, for your incredible feedback reflecting our commitment to exceptional service and support. Your words truly mean a lot to the entire team, motivating us to maintain the high standards you’ve recognized. We’re grateful to have you as part of our extended community.
A beautiful experience, but it is very expensive and expensive, especially we use the addresses in order to get cheaper prices. The shipping price is expensive. I will not benefit from buying goods at a cheap price from abroad.
Thank you for providing us with your feedback.
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
I've sent numerous packages to the US warehouse and have never encountered any issues. The photos and all package-related information are excellent. Processing times are very fast, and repacking is handled quickly as well.
Shipping from the US is unfortunately quite expensive, but I have to say FedEx has been reliable and efficient—at least so far. Also, the 30 days of free storage are sufficient for my needs.
I've also tested the UK warehouse—slightly slower than the US one, but still very reliable.
Service approved!
Thank you, Alan, for your detailed and thoughtful feedback— we’re glad to hear our packages, processing, and repacking have met your expectations. We understand the shipping costs from the US can be challenging and truly appreciate your kind words about our partnerships and storage options; your insights help us continually improve!
Great service and timely updates on things.
I tried shipping with 3 services from forward2me, and all of them were great, whether with tracking or none, and with repackaging too.
Cost was also consistent and goo, d and all packages were received in a great condition.
Thank you very much for sharing your positive experience and consistent results across all shipments. It’s great to hear that our timely updates, repackaging, and pricing met your expectations while ensuring your packages arrived in excellent condition. We truly appreciate your thoughtful feedback and look forward to assisting you with any future needs.
Chegou tudo em condições 😁A encomenda chegou rápido. Obrigado pelo serviço e espero contar com o vosso profissionalismo no futuro 👍🏻
Sergio, thank you for highlighting the quick delivery and good condition of your shipment. Your trust means a lot to us, and we’re committed to maintaining that level of professionalism every step of the way in the future.
I couldn order a gift for my wife becaue they didnt delivered outside of the UK. Forward2me was suggested by my friend and it was super easy to set up and track my order. Definetly will use nex time
Thank you, Attila-Zsolt, for sharing your experience! We're glad the process was smooth and that easily tracking your order made a difference. We look forward to helping with your shipments next time!
Good response times when needing help with shipments. My shipments have been arriving on time thanks to support getting hs codes updated for clearing customs.
Thank you, Jacob, for your kind words and for highlighting our team’s efforts in updating HS codes to ensure timely shipments. We’re committed to providing prompt support that makes your experience smooth and reliable. Please don’t hesitate to reach out anytime you need assistance.
I spoke with Nica regarding some concerns I had with my parcels and GST. She was extremely helpful and she was sure to keep me up to date with my parcels right up to when they were scheduled to be shipped from the warehouse. 5 stars for Nica and the team at Forward2me
Thank you so much, Robert, for your thoughtful review and kind words about Nica and our team. We appreciate your feedback and are glad we could support you every step of the way. Please don’t hesitate to reach out if you need anything else in the future!
I've read bad reviews online, but for me it worked for the one item i needed to buy. Shipping was certainly expensive, but what do you expect with these tariffs and it coming from Europe.
Thank you for sharing your experience, Luke. We understand that international shipping costs and tariff complexities can be frustrating, so we're glad it helped with your order — we're always working to find better pricing and service speed to serve customers like you even more effectively.
Having realized I needed to change my delivery address from one country to another having already authorized it, Nica, who was processing my packages, kindly sent out of her way to help me with getting it changed behind the scenes. The process could have been filled with complications, but Nica ensured it was trouble free. Always nice when this happens!
Thank you, Matt, for sharing your experience—Nica is truly an asset who takes pride in making things easy for our customers. It’s great to know that your address change was handled smoothly; we appreciate you recognizing the effort. We're here whenever you need assistance in the future.
This was my first time using a forwarding service. My items were combined and repackaged well, and the process was simple and easy.
Hi Joel, thank you for sharing your experience. We're glad the process was smooth and that your items arrived as expected—your feedback encourages us to keep delivering straightforward and reliable service. We look forward to supporting your shipments again soon!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Thank you for your 5-star review!
We appreciate your business with us.^NB