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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.5 stars from 2,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, shipping options and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
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In the beginning everything was done to help not make things a problem, now everything is a problem.
Mistakes are not rectified but doubled down on to the customers misfortune.
I've lost thousands of pounds and dollars dealing with this Zendesk so called customer care over the past few years. I'm at the end of my rope with this company.
Nica has the patience of a saint. I chose to return some items before shipment but didn't pay close enough attention to the sender's returns info. This meant that more work went into returns than was necessary. I'm grateful to Forward2Me for continuing to deal in a helpful and professional manner.
This was my first time using this service—it won't be my last! I bought products I cannot get in the US, had it shipped to my UK address and repackaged to consolidate shipping cost. Worked great and arrived in perfect condition!
Thank you, Shiloh, for sharing your positive experience—we’re glad to hear everything arrived just as expected. We truly appreciate your trust and look forward to helping with your future shipments to keep making this process even better for you. Please don’t hesitate to reach out if there’s anything more we can do!
I had 2 bottles of perfume broken in shipping. Forward2Me immediately resolved the issue with Aaron Terence Hughes and sent replacement.
Thank you, Danny, for sharing your experience—we’re glad Aaron Terence Hughes could promptly make it right and send you replacements. We appreciate your understanding and look forward to providing smooth, reliable service in all your future shipments.
First time using a third party shipping service and found it very efficient. Communication was great and I was informed of every status change. I would highly recommend this company
Thank you, Doug, for sharing your positive experience with us. We're glad to hear you found our service efficient and appreciated the communication throughout the process. Your recommendation means a lot and motivates us to keep providing great service.
First time using a third party shipping service and found it very efficient. Communication was great and I was informed of every status change. I would highly recommend this company
Everything went very smooth, received the package in no time! Highly recommend to everyone who is interested in getting packages shipped to their country when no other option is available
Jm, thank you so much for sharing your positive experience and recommendation. We're delighted to hear everything went smoothly and appreciate the trust you placed in our service. Your feedback truly means a lot to us as we constantly strive to improve.
I often order perfume from the UK. I need it to be repacked for security purposes, and Forward2me are fantastic and affordable. Highly recommend their services
Many thanks for the 5 star review. 😊
The worst reshipper I've ever used - absolutely appalling service. Totally overstepped and demanded highly detailed private information about my work (breaking GDPR and other privacy rules) in order to ship a pack of NFC cards. Absolutely insane back-and-forth that resulted in my shipping it to another European reshipper, who had no issue with it.
Thanks for the feedback.
At Forward2Me, we take all feedback seriously and are committed to maintaining high standards of service and compliance.
We strictly adhere to GDPR and all applicable data protection regulations. Any requests for information are made solely to ensure compliance with shipping regulations and to protect both our customers and our operations.
We are sorry to hear that our team did not meet your expectations.
Forward2Me is a great service. I've used it multiple times to buy from Topperzstore in Europe. Topperzstore in Europe doesn't ship directly to the U.S. so using Forward2Me allows me to have items shipped to a forwarding address first then shipped to me in the States.
Thank you, Jon, for sharing your positive experience with our service. We’re delighted to hear that we have been a reliable solution for your shipping needs and look forward to continuing to provide you with both convenience and expertise in every transaction.
I'm on my third order through the service, first was with the Japanese warehouse back in 2023 and this year I've had a package sent from the USA warehouse in October and am currently building another package to get it shipped in December. (yes, I could have gotten all of them in one, but in October I did not know that I would order extra items from other sellers that don't directly ship to Romania). Nica has been very helpful through my requests, as one of the orders I've sent to the USA warehouse got split into 2 shipments since one of the products is backordered. But to conclude, I am a happy, returning customer.
Thank you, Diana, for your continued trust and thoughtful feedback. It’s great to hear Nica could support you through each shipment, and we appreciate you sharing your experience along the way. We look forward to helping with your next package in December!
Forward 2 me received the package without any confusion and forwarded iron to FedEx in the UK to send without any delay. There was a slight delay in the US which I presume was due to customs
There were no additional charges other than the initial fees
Hi Katherine, thank you for sharing your experience and for trusting us with your shipment. We know that any delay can be frustrating and appreciate your understanding, and we're glad everything arrived smoothly on the other end. Your satisfaction means a lot, and we hope to exceed your expectations next time!
I used the service as a private customer to order from a UK firm to Germany. The registration was super easy and it was very easy to upload the bill and the tracking number for my parcel. Within a few hours after my parcel arrived it was already reviewed and on its way to Germany.
Will definitely use the service again!
Hi Nina, we're thrilled to hear that your experience was so smooth and quick—from registration right through shipment! Thank you for choosing us, and we look forward to making your future deliveries just as seamless and timely.
The communication throughout the order was very good and secure. It is updated immediately in the account when the package arrives.
Thank you so much, Mirel, for sharing your thoughts with us. We're glad to hear the communication felt secure and timely, and we'll keep working to make each experience even smoother. We truly appreciate your feedback!
This was my second parcel via forward2me from a Euro supplier that only offers EU shipping. Forward2me allows me to buy the product and have it routed to me (in UK) via a warehouse based in Germany.
First time was a little daunting as there is a bit of a learning curve but now that I have the hang of things it's very simple.
Used the service to purchase an item from a UK-only shipping shop, and everything went super smooth and easy for delivery in Greece.
Many thanks for the 5 star review. 😊
A ridiculous company that once sent three times that were not on the restricted list refused to send them. Be careful not to be fooled
We have reviewed your parcel details carefully.
We would like to clarify that we are a parcel forwarding company, not a document mail service. This means we follow specific shipping policies and procedures for certain items.
Please check our prohibited and restricted page here https://www.forward2me.com/prohibited-items/
Was invaluable to have Forward2Me's professional services for my prescription importation into New Zealand. It was the first time I had to do this, the Forward2Me team had systems setup already & the friendly team were able to guide me through the process.
Thank you, BM, for sharing your experience with us. We're glad to hear our team could provide clear guidance and help navigate the process smoothly. Your feedback encourages us to keep supporting new challenges with care and expertise.
Very easy to utilize and the communication is prompt. I love how intuitive the interface was. My items were handled with care. Definitely recommend this company!
Thank you, Bianca, for sharing your positive experience and recommendations. We're glad the service was intuitive and handled your items with care—your satisfaction is very important to us, and we look forward to supporting you again soon.
I used this service to get orders from the auk delivered to continental Europe.
Website user friendly. Very helpful and attentive support staff.
Hi Filipa, thank you for sharing your experience with us. We're glad to hear our website and support staff met your expectations, and we look forward to assisting you with your future needs. Your trust means a lot to us!
You did a swift and efficient job. Professional, responsive and reliable. All my parcels were sent on time. No delays, no losses. Highly recommended.
Ahmed, thank you so much for sharing your positive experience and acknowledging our efforts to deliver your parcels promptly and safely. It’s encouraging to know our professionalism and care have made a difference. We’re excited to serve you again whenever needed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Philippa, for your kind words and for recognizing the efforts to support you through the returns process. We truly appreciate your patience and will continue striving to make every step as smooth as possible for all our customers. Your feedback helps us grow and serve everyone better.