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Lumina has cultivated a strong reputation for its high-quality cameras, praised for their impressive features and user-friendly design. Customers frequently commend the knowledgeable and responsive customer service, particularly in addressing inquiries and providing technical support. While most experiences are positive, some users reported shipping delays and minor software glitches, though communication from customer service helped alleviate concerns. Overall, the sentiment leans towards satisfaction, with a notable appreciation for the continuous software improvements and effective technical assistance, indicating a commitment to enhancing the customer experience.
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Online ordering was a breeze. I had several compatibility questions and the technical support team was quick to answer them all. Excellent service and an impressive product.
My dad recommended Lumina's 4K camera as he was already using it for quite a while and was very happy with it. I also love this product and highly recommend it.
Very useful product info on specs, features and build quality available on Lumina website. We were able to make an informed buying decision after watching demo videos. When we received the product and used it for the first time we were amazed by the video quality.
Easy ordering and quick checkout. Shipping was delayed but I was kept informed by the customer service. I have installed the camera and it has exceeded my expectations.
The website made it very easy for me to properly assess the capabilities of their 4k cams. I was able to make the purchase decision within the hour. Using the product for over a week now and I am completely satisfied with it.
Ordering was a breeze. Great systems with excellent build quality and amazing features. I'm looking forward to getting my camera set up and using it for the first time.
All of the Scalable Press products that I've been selling through my website have been wonderful with a high customer satisfaction rate. The printing and stitching quality has also been truly impressive. What more could you ask for?
I am replacing my old cam with Lumina's latest 4k smart system. I am impressed by the product specifications and demos posted on their website. Will update the review after one week of use.
Very informative website and the customer support reps were also very knowledgeable and professional. Looking forward to receiving my cameras and starting to use them. Thanks.
I've also utilized their technical support before and after my purchase and I found them to be really knowledgeable and responsive. Thank you Lumina.
This company is new but they still make some of the most dependable and easy to install 4k cameras. I am really happy with the unit I received and have recommended them to my whole family.
I've purchased and installed a 4k camera system from Lumina and am quite pleased with the results. They are reliable and offer outstanding camera quality at an affordable price.
Lumina came out on top when compared to other options because of their picture quality and AI features. I am about to order one for my wife as well.
I've purchased a couple of Lumina 4k cams and am quite pleased with the product build, picture quality and smart features. Their customer support team is also very efficient and dependable. Will happily buy another Lumina cam.
Installed Lumina's camera yesterday and everything went smoothly. Looks great with my Macbook and has amazing video quality and very innovative AI features. I am very happy with my purchase.
Amazing 4k cameras and the post sale support is even better. They helped me with installation and made sure everything was working perfectly through frequent follow-ups. You can't go wrong with these guys.
Received my camera last week and have been using it on a daily basis since then. The overall performance is better than expected, great picture quality and extremely helpful tech support.
Smooth transaction and all my questions were promptly responded to. Very knowledgeable and professional customer support team. Thank you.
Great product accompanied by the best customer support. They are always willing to help even after I have set up my camera. My shopping experience with Lumina has been nothing short of exceptional.