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GetluminaReviews 363

4.0

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Getlumina Reviews Summary

Lumina has cultivated a strong reputation for its high-quality cameras, praised for their impressive features and user-friendly design. Customers frequently commend the knowledgeable and responsive customer service, particularly in addressing inquiries and providing technical support. While most experiences are positive, some users reported shipping delays and minor software glitches, though communication from customer service helped alleviate concerns. Overall, the sentiment leans towards satisfaction, with a notable appreciation for the continuous software improvements and effective technical assistance, indicating a commitment to enhancing the customer experience.

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Colorado
1 review
0 helpful votes
Follow Simon M.
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According to my research Lumina has the best 4k cameras with AI features for the price. I have already placed my order and am looking forward to receiving and testing it. Thanks.

Date of experience: March 23, 2022
Massachusetts
1 review
0 helpful votes
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I interacted with the support team through live chat and email when I was in the process of decision making. They were knowledgeable and prompt but never pushy. I received my 4k camera today and I am very satisfied.

Date of experience: March 23, 2022
Wisconsin
1 review
0 helpful votes
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My first purchase from Lumina. It was easy to find all the technical specifications on the website and the checkout process was really simple. Received my camera today and the packaging is really impressive. Can't wait to install and use it for the first time.

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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This is my second order in two years. I always appreciate the ease of access to all the affordable options and the checkout process. Thank you for my family's continued safety.

Date of experience: March 22, 2022
Kentucky
1 review
0 helpful votes
Follow Deborah T.
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I had been using the system's default camera and wasn't quite happy with the picture quality. A friend recommended Lumina's 4k camera and since I switched to it my life has changed for good. Definitely a remarkable product with very practical smart features.

Date of experience: March 22, 2022
New York
1 review
0 helpful votes
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These cams speak for themselves and the website is well-designed with all the product information and video demonstrations you will need. Plus, I was able to take advantage of an amazing discount offer.

Date of experience: March 22, 2022
Massachusetts
1 review
0 helpful votes
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Amazing shopping experience with Lumina. Easy ordering and an awesome product. Shipping was a bit delayed but I was kept updated by the customer service. So happy with the video quality and the features that I'll buy a Lumina 4k camera for my wife as well.

Date of experience: March 22, 2022
Iowa
1 review
0 helpful votes
Follow Erma M.
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Ordered a 4k Lumina camera online. The ordering process was simple and shipping was on time. There was a sale going on so I was able to save some money as well. The product itself is fantastic. Very pleased with my purchase!

Date of experience: March 21, 2022
California
1 review
0 helpful votes
Follow Jacquelyn B.
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Good 4k cameras with excellent AI features and robust aluminum build. I'm looking forward to getting the package and setting up my system!

Date of experience: March 21, 2022
North Carolina
1 review
0 helpful votes
Follow Kara J.
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Easy website navigation, excellent product demos and quick ordering. My camera came in great packaging and after two days of use I can safely say it has met my expectations. Thanks.

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
Follow Marianne C.
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Very helpful and knowledgeable customer support team at Lumina answered all my questions about the product. Now that I have received my camera I can't wait to install and use it.

Date of experience: March 21, 2022
Georgia
1 review
0 helpful votes
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I talked to the sales team and they were very knowledgeable about the technical specifications and features of the product. It was very simple to order and I am sure Lumina is the best choice for me.

Date of experience: March 18, 2022
Illinois
1 review
0 helpful votes
Follow Jeannette E.
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They keep updating their software so the user experience keeps improving. 2 months ago I was the biggest critic of Lumina but now I love it. Their tech support is also outstanding and had my back throughout the journey. I have no hesitation in recommending Lumina to everyone.

Date of experience: March 18, 2022
West Virginia
1 review
0 helpful votes
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I needed a 4k camera and my friend suggested Lumina. I received it in three weeks but the customer service kept me informed about the shipping issues they were having. The camera itself was of excellent quality, simple to use, easy to set-up and above all served my purpose. A huge thanks to the team Lumina.

Date of experience: March 18, 2022
New York
1 review
0 helpful votes
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They made shopping easy for me with the product demos and technical specifications posted on their website. When I received my camera it was in perfect condition. I have been using it for ten days now and am very happy with it.

Date of experience: March 17, 2022
California
1 review
0 helpful votes
Follow Rosemary S.
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Lumina website makes it simple to purchase online. Their 4k camera has all of the features I was searching for. Came with cool accessories as well. Can't wait to use it for the first time.

Date of experience: March 17, 2022
Pennsylvania
1 review
0 helpful votes
Follow Brittany J.
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I bought this product because I needed the 4K resolution. There are some issues with the software but they have promised to address them through upcoming updates. The hardware quality, however, is simply the best you can get at this price!

Date of experience: March 16, 2022
Kentucky
1 review
0 helpful votes
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Ordering process was simple and straightforward. Also, the information available on the website helped us a lot with our decision to buy this camera. Can't wait to get it installed.

Date of experience: March 16, 2022
Ohio
1 review
0 helpful votes
Follow Angel E.
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Very helpful website and excellent tech support team. I am really happy with my Lumina cam and the after sale support I got from these guys. Thank you.

Date of experience: March 16, 2022
West Virginia
1 review
0 helpful votes
Follow Colton A.
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My second Lumina system but not my last as there are still two more older cameras in my use that I have yet to replace with these amazing 4k units. Lumina made my move to newer technology really easy.

Date of experience: March 16, 2022