website thubmnail of Gift Lady

Gift LadyReviews 8

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Gift Lady?
grey star
grey star
grey star
grey star
grey star

Gift Lady Reviews Summary

Gift Lady has a rating of 3.8 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. Gift Lady ranks 125th among Personalized Gifts sites.

service
5
value
5
shipping
5
returns
1
quality
5
GB
1 review
0 helpful votes
Follow Danielle D.
Unfollow Danielle D.
Share Review
Report Review

What service! 5* in all respects - THANK YOU! I am super thrilled with being able to order from the UK for delivery in South Africa to my sister for her birthday. Your website is user friendly and easy to use with a fantastic range to select from. Any future client will not be disappointed.

Date of experience: May 21, 2024
AE
1 review
0 helpful votes
Follow Craig W.
Unfollow Craig W.
Share Review
Report Review

Terrible service
March 20, 2024

We ordered a gift hamper for my sister in law for her birthday. Her mom passed away 10 days ago. It was supposed bro be an uplifting gift. This was a SUPER DISAPPOINTING gift! We paired extra for next day delivery... Terrible Terrible Terrible Terrible service!
They can't keep up with their services they promise... There should be a -5 Star review! Terrible

Date of experience: March 20, 2024
Australia
1 review
0 helpful votes
Follow Reena S.
Unfollow Reena S.
Share Review
Report Review

Amazing Service
February 8, 2024

Gift Lady was extremely professional and prompt with my order. They communicated all the way and presented a beautiful gift to the recipient.
They will be my go to for all my gift giving in SA, being from Australia I am very confident with Gift Lady's service...Well done

Date of experience: February 7, 2024
Georgia
1 review
0 helpful votes
Follow Elsa S.
Unfollow Elsa S.
Share Review
Report Review

Birthday Gift Basket
December 1, 2023

This was the 6th time that I used Gift Lady to deliver gifts/baskets to family and friends in South Africa. The ordering process is effortless. I can either created my own basket or order a beautifully curated basket for all occasions. The baskets are made up with high quality and uniquely South African products.
From the start of the order there is always very clear communications on the status of the order and confirmation on delivery.
This business is deserving of a five star rating!

Date of experience: December 1, 2023
GB
3 reviews
0 helpful votes
Follow Taryn V.
Unfollow Taryn V.
Share Review
Report Review

Agreed - truly amazing service!
July 13, 2023

As someone living abroad I have been ordering hampers from Gift Lady for a few years, and every recipient has raved about the quality of the contents and presentation. I just ordered a hamper for my sister, and one item was out of stock so they replaced it with not just one, but TWO items to make up for the shortfall!

It can be tricky trying to order gifts online in South Africa from abroad and I've had some let downs before, but Gift Lady stands head and shoulders above the rest and I have no hesitation in recommending them. The ability to create your own custom hamper, plus the option to add a custom gift wrapper, and a gift message, really adds a personal touch to their hampers.

It's comforting to know that you can rely on someone on the other side of the pond, to take as much care as you would in putting together a gift for a loved one Highly recommended!

Date of experience: July 13, 2023
Canada
1 review
0 helpful votes
Follow Kerry Leigh G.
Unfollow Kerry Leigh G.
Share Review
Report Review

This company is extremely efficient and quality of goods is great. Thank you for doing amazing things for people who are not able to do it from abroad. You guys are great and highly recommend you

Date of experience: April 6, 2023
GB
1 review
1 helpful vote
Follow Limara C.
Unfollow Limara C.
Share Review
Report Review

AMAZING SERVICE
May 18, 2020

I have had some issues with some other companies and I ordered from UK for a family member in SA. I didnt realise about the Alcohol ban and I got a refund straight away. I decided to book some flowers and the date was wrong. I emailed and they got STRAIGHT back to me and organised a faster delivery. I cannot express how frustrating things are in these times and the service was excellent! Will always use this company.

Date of experience: May 18, 2020
GB
1 review
4 helpful votes
Follow Juliet J.
Unfollow Juliet J.
Share Review
Report Review

First time I have used giftlady to send christmas hamper to South Africa. I was too late for my requested delivery date as they do not deliver over weekend but was given Monday 23 December. I was able to track the hamper and my sister emailed me to say it had arrived and listed the contents - all as expected. Good price and good service. Previously used giftsnideas but this year's website did not look right and seemed expensive so from now on it will be giftlady.net

Date of experience: December 23, 2013