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Gossby Reviews Summary
Gossby has a rating of 2.8 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gossby most frequently mention customer service, live chat and christmas gift. Gossby ranks 22nd among Personalized Gifts sites.
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The design was printed nicely but it was printed very small on the onesie. It looked like it was going to be much bigger when I was ordering online. It could have been bigger. And the onesie itself was pretty small compared to other 12mo size clothes I have, but it still fit.
Yes when I received my ring, I fell in love with it right away. However, wearing it for 2 days the stone fell out. I contacted the merchant and did not hear back from them. So right now I am in limbo about what they are going to do.
Also you can barely see the name engraved in it.
Hi Nicole,
I am Amy from the Customer Service team of Gossby. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!
My order was placed in April and was guaranteed to arrive by Mother's Day. Below is what I received for a response. They refunded the $6.99 for shipping... I didn't get my mom's gift in time. Very disappointed, will never order from Gossby again.
"We would like to express our deepest regret for the issue of the shipment of your order. This has been caused by factors beyond our control.
I completely understand that this is absolutely not acceptable. Please know that this is not our norm and we take full responsibility for the delay. We promise that we will monitor this to get to the root cause of this technical issue.
Can you please allow some more time for it to reach you? Given the inconvenience, can I offer to refund your shipping fee while we wait for your package?"
Hi Romilda,
I am Amy from the Customer Service team of Gossby. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!
Image itself was truly beautiful and made an awesome gift but slightly smaller than you think. But my friend cried
Thank you for the kind words, Claudia! We’re so happy that our products can bring you and your friend joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Cheap sweatshirt. Very poor quality for the price you're charged. Vinyl didn't adhere, had to heat my own machine up to adhere.
Hi Sherry,
I am Amy from the Customer Service team of Gossby. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!
I was overjoyed with my canvas! Happy is an extremely special dog to me! Thank you so very much! Perfect
Thank you for the kind words, Betsy! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Slow delivery. Still waiting when i purchased it on January 6,2023, it is now February 14. Customer service is no help!
Hi, I am Amy from the Customer Service team of Gossby. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!
When it come, I was so happy to see it. It's looks just like what I ordered. This is a great gift for your love one.
Thank you for the kind words, Tameka! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
I ordered a personalized mug which arrived damaged. During the process of arranging for a replacement, the Gossby customer service team were always very prompt with their replies and very courteous while making sure that I eventually received my mug. The quality of the product was excellent, and the value for my money was also very good. But I am most impressed with Gossby's exceptional level of customer service.
We are so happy to hear that you are satisfied with our product and service, Melissa. It's great to see our efforts mean something to you. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
I ordered on December 14,2022 for a Christmas gift and I have still not received my order on January 9,2023! I have tried tracking and it gave no information except that it was shipped weeks ago. Then on 1/7 it said it would arrive today. I ordered from them before and had no problem.
Hi Lynn,
I am Amy from the Customer Service team of Gossby. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!
I absolutely love my sweatshirt! It is very comfortable, soft and so adorable. I cried when I received it because it was better than I had imagined! TYSM!
Thank you for the kind words, Candice! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
I love this picture quality is very good, it arrived fast. It is exactly what I wanted to remember my sister and mother who are gone but never forgotten I love the variety of colors and hairstyles. People that see it can't believe how accurate it looks like to everyone in the picture. Thank you
Thank you for the kind words, Kelly! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
This canvas is far more beautiful than I expected. I was treated very well with any concerns that I may have had. It's more pricey than what you'd pay for a photo canvas at some big box stores. But, you'll be very happy with the product.
Hi Donna, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
The 1st time i ordered the medium size blanket & personalized it with me, 2 childhood dogs & a cat.
I received it on time & WOW made me cry!
Great quality & was so so easy to personalize also looks exactly like the preview they show before you buy.
I told all my friends about Gossby and i have ordered 5 more times as gifts.
Friends & Family are always so moved by the heart.
Got my Mom a pillow
Thank you for the kind words, Rachelle! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Our daughter absolutely loved her sweatshirt. We lost our precious pit a couple years ago, and she rescued another pit last year. Love that you have angel wings for the ones we lost, they our family. Very special. Only recommendation, I didn't see any like spotted blue and white pits, so was hard to choose the right one that looked kinda like her. Anywhoo. Was still a very special gift. Cried, cried and cried. Thanks again for getting it to us before Christmas
Thank you for the kind words, Janelle! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Excellent experience with Gossy. I would definitely recommend to others. Excellent product and delivery time frame.
Hi Desiree, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
I absolutely loved the blanket. Very soft the soloes are vibrant and the overall quality is fantastic. I added faster shipping do I could get it before Christmas and it made it perfectly on time.
Hi Stephanie, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Present for my granddaughter for Christmas. She fell in love with it as soon as she opened! Couldn't believe how well the details of her favorite dogs were. The ears! The curly tail! I love it and so does she!
Hi Sharon, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
I would like to say I was very happy with my shipment I was worried it would not receive my order by Christmas but all I ordered was recieved
Hi Debra, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
This was a Christmas gift for my daughter. She absolutely loved it. It came out exactly how we imagined it. Perfectly beautiful!
Thank you for the kind words, Nerrisa! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
From the business
At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including Mugs, T-shirts, Ornaments, Blankets, Canvas and more. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jacklyn,
I am Amy from the Customer Service team of Gossby. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!