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Hard Drives Direct has a rating of 4.8 stars from 162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hard Drives Direct most frequently mention customer service, fast delivery and quick shipping. Hard Drives Direct ranks 5th among Computer sites.
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Easy to find the right hard drive. Good pricing. Fast shipping. Simple process.
Hello Ken,
Thank you for your order. We appreciate your positive review!
Please come back soon.
-CSR
Hello Hayden,
Thank you for your positive feedback! We're glad to hear that you consistently have a great experience finding the right drives with us. We look forward to serving you again soon!
-CSR
I have enjoyed their good experience, they were nice from start to end, I'm much more satisfied by their service.
I've had some exchanges with Christa at sillworks.com and she was wonderful to work with. She was extremely helpful and efficient.
Hello Jean-Francois,
Thank you for sharing your experience! Please reach out anytime, we are always happy to help.
-CSR
Ordered what is now a difficult to find 3.5" 600Gb 15k SAS HDD for an older IBM SystemX server. Arrived within a few days, installed immediately and the servers RAID is now optimal.
Hello Chris,
Thank you for your review! We are happy to hear the item arrived quickly, and that everything is working well with your server. If you need any further assistance, feel free to reach out.
We appreciate your positive review.
-CSR
Hello Jason,
Thank you for your positive comments. Please come back soon!
-CSR
Good services, thank you and I will return and get my stuff form you
Hello George,
Thank you for your kind words. We look forward to working with you again.
-CSR
Very fast and great customer service. Customer service represent was helpful.
Hello Haroon
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Thank you for shopping with us and we look forward to working with you again soon.
-CSR
The product was packaged very well and was exactly as ordered. Delivered in a timely manor.
Hello Craig,
Thank you for taking the time to share your experience! We're so glad to hear that your order arrived safely, exactly as expected, and on time.
We hope to have the opportunity to work with you again.
-CSR
I was looking for parts for HP DL380 G8 server and placed the order and received it next day. I was able to replace the parts and get my server keep going, on time.
Hello Farhan,
We're happy to hear that you were able to get your server up and running so quickly with the parts that you ordered. If you ever need more parts or assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!
-CSR
I had an awesome Service delivery experience and it was great
Hello Valentine,
Thank you for your feedback! We’re glad to hear you had a great experience. We look forward to serving you again soon!
-CSR
Again this company is impressing me. I will never deal with anybody else. Their HDD's are the finest and their delivery is always faster than announced.
Hello Sami,
Thank you for your kind feedback! We’re so happy to hear that you’re consistently impressed with our products and service.
We are grateful for your ongoing support.
-CSR
It arrived in 2 days even after selecting 4-day option. HDD was well packed and worked as a charm. Great product. Great service. They answered my email quickly. Worked perfect.
Never any issues with Company, Excellent service, super fast shipping,
Hello Nazar,
Thank you for the fantastic review! We're thrilled to hear you’ve had such a positive experience with us.
We appreciate your continued trust and look forward to working with you again soon!
-CSR
Fast delivery and the HDs work out of the box. The shipping was fast and I can recommend this company to others.
Hello Romeo,
Thank you for your positive comments. We truly appreciate you recommending us to others.
-CSR
Erin McDonald was very helpful and attentive to my requests.
I always get good support from their staff. They are efficient and fast!
Simple, fast, and easy. Item arrived and was as described..
Installed new drive and the drive errors disappeared. All appears to be in order.
Hello Darrell,
Thank you for this update. We're glad to hear that the new drive resolved the errors and everything is working as expected. If you have any further questions or need assistance in the future, don't hesitate to reach out. We truly appreciate your feedback!
-CSR
I've been purchasing hard drives from Hard Drives Direct for a while now. It's always been a pleasure to deal with this company. The delivery is very quick, drives are packaged properly as you would expect as the prices ave very reasonable. Very satisfied.
Hello Tomasz,
We are truly grateful for your support and appreciate this 5 star review.
It is a pleasure working with you.
-CSR
They provided me with the correct hard drive and delivered it with a week
Hello Saadullah,
Thank you so much for your positive review!
We strive to provide fast and reliable service, and it's great to know we met your expectations. If you need anything else in the future, don't hesitate to reach out!
-CSR
Hello Tim,
Thank you for the great review! We're so glad to hear that you had a smooth experience finding the right hard drive, and that our pricing and shipping worked well for you. We appreciate your feedback and hope to serve you again soon!
-CSR