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From the business

We are entrepreneurial, transparent, positive and humble. We believe that strong core values are the foundation for creating an environment which benefits and enriches our vendors, our customers and our team.


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Hard Drives Direct Reviews Summary

Hard Drives Direct has a rating of 4.8 stars from 162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hard Drives Direct most frequently mention customer service, fast delivery and quick shipping. Hard Drives Direct ranks 5th among Computer sites.

service
1
value
1
shipping
1
returns
1
quality
1
This company responds to reviews on average within 0 days

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483 reviews

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Canada
1 review
0 helpful votes
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Quick and Easy
April 1, 2025

Easy to find the right hard drive. Good pricing. Fast shipping. Simple process.

Date of experience: March 13, 2025
Christa D. — Hard Drives Direct Rep
9 months ago

Hello Tim,
Thank you for the great review! We're so glad to hear that you had a smooth experience finding the right hard drive, and that our pricing and shipping worked well for you. We appreciate your feedback and hope to serve you again soon!
-CSR

Canada
1 review
0 helpful votes
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Order
March 31, 2025

Order came in in time, easy order and payment options...

Date of experience: March 21, 2025
Christa D. — Hard Drives Direct Rep
9 months ago

Hello Ken,
Thank you for your order. We appreciate your positive review!
Please come back soon.
-CSR

Canada
1 review
0 helpful votes
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Good place to buy drives
March 29, 2025

Always an easy experience getting the right drives from here.

Date of experience: March 19, 2025
Christa D. — Hard Drives Direct Rep
10 months ago

Hello Hayden,
Thank you for your positive feedback! We're glad to hear that you consistently have a great experience finding the right drives with us. We look forward to serving you again soon!
-CSR

Pakistan
1 review
0 helpful votes
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Good experience
July 28, 2025

I have enjoyed their good experience, they were nice from start to end, I'm much more satisfied by their service.

Date of experience: March 15, 2025
Canada
1 review
0 helpful votes
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Fast Shipping & quality Product.
March 23, 2025

I've had some exchanges with Christa at sillworks.com and she was wonderful to work with. She was extremely helpful and efficient.

Date of experience: March 25, 2025
Christa D. — Hard Drives Direct Rep
10 months ago

Hello Jean-Francois,
Thank you for sharing your experience! Please reach out anytime, we are always happy to help.
-CSR

Canada
1 review
0 helpful votes
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3.5" 600Gb 15k SAS HDD
March 13, 2025

Ordered what is now a difficult to find 3.5" 600Gb 15k SAS HDD for an older IBM SystemX server. Arrived within a few days, installed immediately and the servers RAID is now optimal.

Date of experience: February 27, 2025
Christa D. — Hard Drives Direct Rep
10 months ago

Hello Chris,
Thank you for your review! We are happy to hear the item arrived quickly, and that everything is working well with your server. If you need any further assistance, feel free to reach out.
We appreciate your positive review.
-CSR

Canada
1 review
0 helpful votes
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Packaged great.
March 5, 2025

Excellent and package arrived before expected time...

Date of experience: February 23, 2025
Christa D. — Hard Drives Direct Rep
10 months ago

Hello Jason,
Thank you for your positive comments. Please come back soon!
-CSR

Canada
1 review
0 helpful votes
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Thank you so much
March 3, 2025
Updated review

Good services, thank you and I will return and get my stuff form you

Date of experience: March 5, 2025
Christa D. — Hard Drives Direct Rep
10 months ago

Hello George,
Thank you for your kind words. We look forward to working with you again.
-CSR


Good product
April 11, 2024
Previous review

Good product

Date of experience: April 1, 2024
Canada
1 review
0 helpful votes
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Thanks
February 24, 2025

Very fast and great customer service. Customer service represent was helpful.

Date of experience: February 21, 2025
Christa D. — Hard Drives Direct Rep
11 months ago

Hello Haroon
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Thank you for shopping with us and we look forward to working with you again soon.
-CSR

Canada
1 review
0 helpful votes
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Exactly as Ordered
February 21, 2025

The product was packaged very well and was exactly as ordered. Delivered in a timely manor.

Date of experience: February 11, 2025
Christa D. — Hard Drives Direct Rep
11 months ago

Hello Craig,
Thank you for taking the time to share your experience! We're so glad to hear that your order arrived safely, exactly as expected, and on time.
We hope to have the opportunity to work with you again.
-CSR

Canada
1 review
0 helpful votes
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Wonderful experience and great service
February 16, 2025

I was looking for parts for HP DL380 G8 server and placed the order and received it next day. I was able to replace the parts and get my server keep going, on time.

Date of experience: January 27, 2025
Christa D. — Hard Drives Direct Rep
11 months ago

Hello Farhan,
We're happy to hear that you were able to get your server up and running so quickly with the parts that you ordered. If you ever need more parts or assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!
-CSR

Washington
1 review
0 helpful votes
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Excellent Service
February 6, 2025

I had an awesome Service delivery experience and it was great

Date of experience: January 27, 2025
Christa D. — Hard Drives Direct Rep
11 months ago

Hello Valentine,
Thank you for your feedback! We’re glad to hear you had a great experience. We look forward to serving you again soon!
-CSR

Canada
1 review
0 helpful votes
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Excellent HDD, fast delivery
February 5, 2025
Updated review

Again this company is impressing me. I will never deal with anybody else. Their HDD's are the finest and their delivery is always faster than announced.

Date of experience: January 20, 2025
Christa D. — Hard Drives Direct Rep
11 months ago

Hello Sami,

Thank you for your kind feedback! We’re so happy to hear that you’re consistently impressed with our products and service.
We are grateful for your ongoing support.
-CSR


Excellent HDD excellent service
December 31, 2024
Previous review

It arrived in 2 days even after selecting 4-day option. HDD was well packed and worked as a charm. Great product. Great service. They answered my email quickly. Worked perfect.

Date of experience: December 21, 2024
Canada
2 reviews
0 helpful votes
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Excellence
February 2, 2025
Updated review

Never any issues with Company, Excellent service, super fast shipping,

Date of experience: January 23, 2025
Christa D. — Hard Drives Direct Rep
11 months ago

Hello Nazar,
Thank you for the fantastic review! We're thrilled to hear you’ve had such a positive experience with us.
We appreciate your continued trust and look forward to working with you again soon!
-CSR


Easie peasie
June 8, 2024
Previous review

Easie peasie

Date of experience: May 29, 2024
Canada
1 review
0 helpful votes
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Best shopping experience.
January 30, 2025

Fast delivery and the HDs work out of the box. The shipping was fast and I can recommend this company to others.

Date of experience: January 20, 2025
Christa D. — Hard Drives Direct Rep
12 months ago

Hello Romeo,
Thank you for your positive comments. We truly appreciate you recommending us to others.
-CSR

Canada
1 review
0 helpful votes
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Excellent service!
January 30, 2025
Updated review

Erin McDonald was very helpful and attentive to my requests.

Date of experience: January 20, 2025

An order that I placed recently.
July 8, 2024
Previous review

I always get good support from their staff. They are efficient and fast!

Date of experience: June 28, 2024
Canada
1 review
0 helpful votes
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Quick fast and easy
January 27, 2025

Simple, fast, and easy. Item arrived and was as described..

Date of experience: January 27, 2025
Illinois
1 review
0 helpful votes
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PVR Drive
January 24, 2025

Installed new drive and the drive errors disappeared. All appears to be in order.

Date of experience: January 14, 2025
Christa D. — Hard Drives Direct Rep
12 months ago

Hello Darrell,
Thank you for this update. We're glad to hear that the new drive resolved the errors and everything is working as expected. If you have any further questions or need assistance in the future, don't hesitate to reach out. We truly appreciate your feedback!
-CSR

Canada
1 review
0 helpful votes
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Exceptional Professional Service
January 13, 2025

I've been purchasing hard drives from Hard Drives Direct for a while now. It's always been a pleasure to deal with this company. The delivery is very quick, drives are packaged properly as you would expect as the prices ave very reasonable. Very satisfied.

Date of experience: January 3, 2025
Christa D. — Hard Drives Direct Rep
12 months ago

Hello Tomasz,
We are truly grateful for your support and appreciate this 5 star review.
It is a pleasure working with you.
-CSR

Canada
1 review
0 helpful votes
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Prompt Telephone calls response
January 7, 2025

They provided me with the correct hard drive and delivered it with a week

Date of experience: December 28, 2024
Christa D. — Hard Drives Direct Rep
12 months ago

Hello Saadullah,
Thank you so much for your positive review!
We strive to provide fast and reliable service, and it's great to know we met your expectations. If you need anything else in the future, don't hesitate to reach out!
-CSR