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Horrormerch Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly shirts and collectibles, as well as secure packaging that ensures safe delivery. Many express satisfaction with the variety and design options available, highlighting a strong selection for themed merchandise. However, there are notable concerns regarding shipping delays and difficulties in customer service communication, particularly when seeking updates on orders. While the overall sentiment leans towards customer satisfaction, improving responsiveness and reducing shipping times could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered 2 shirts from them back in February. It's already been 2 months and not a single word or update about any of my items from them. All I ask for is an update, I mean I did choose to spend my money on this site it's the least they can do for the ones that support them.
No complaints about my Halloween shirts except too many designs to choose from. Just ordered some for my gf for Xmas too.
Picked up a mystery box of pops and it was pretty decent... Already had one but out of 12 Im good with that. Quij and secure shipment too thank you.
Like all the shirts but glad you have a large Halloween section to fill my closet soon!
Copped some new Crow shirts. So glad they didn't have the new one. Great quality for sure!
I purchased three shirts back in August 2024. I received two of the three shirts on September 3,2024, and the last shirt, a "Lost Boys"T-shirt has yet to be shipped. I keep trying to get someone to contact me regarding this or I try to find out what's happening and I constantly get automated messages. If you want to check on my order and send my shirt that I paid for, my order number is *******.
Two items were already delivered,
USPS tracking number
9400111105501150936134
Complete
Delivered on
Tuesday, September 3,2024
Your item was delivered in or at the mailbox at 6:03 pm on September 3,2024 in PUEBLO, CO 81003.
If you did not receive them, please contact your local post office.
As listed prior to purchase, and within the terms and conditions you agreed to prior to purchase (along with the automated emails, etc)
Customer Agreed to the Terms and Conditions on
Sat Aug 03 2024 18:20:15 GMT-0600 (Mountain Daylight Time)
These items are MADE TO ORDER and would ship once they are printed at their respective print shops.
As this item is in line for a refund, and refunds are processed in the order they were purchased, you'll receive the shirt or refund - whichever is available first.
Just received more shirts from horrormerchstore they are way better quality than some shops. Def will pick up more.
Thank you for the added bubble wrap with my figures. They arrived without issue!
Just received the shirts I ordered and they look sweet will be picking more up soon
Got my pops super quick and they were well protected with the extra packaging included - way better than most places Ive ordered from - thank you!
Great selection of Halloween merch and it arrived before my favorite day thank you!
The shirts I received were amazing definitely happy with the quality and designs. Just would like a bit faster ship time - but won't stop me from shopping again.
Love the shirts and a decent ship time for print on demand. Have a few more I'd want to pick up as well
Was skeptical but got some new Jason gear! Arrived last Friday!
Have ordered here before and takes about a week or so for shirts to show up but totally worth it
Like the shirts will be back for more. Thank you very much
First time purchase - arrived without issue! Definitely lots more to pickup
From the business
Officially Licensed Horror Movie Clothing Items And Collectibles. For Horror Fans, By Horror Fans - Since 2005
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
As listed prior to purchase - and emails sent directly to you:
These Made To Order items are put into production once your purchase is placed. As these items are printed at different times, different origin print shops (within the US) and have different license requirements for production - exact ship times will vary and exact shipping or delivery dates are not guaranteed at any point.
As these items are made directly for your purchase, they will take at least 14-24 business days (business days do not include weekends or holidays) before they are able to ship. Most designs will ship before or within this time frame, however exact ship dates will vary per design/origin print shop and exact shipping or delivery dates are not guaranteed at any point.
Once these items are purchased, these items are not able to be exchanged, cancelled or otherwise modified as they are directly shipped or dropshipped from multiple locations (within the US) and directly for your purchase.